What is Document360?

"Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease. Book a demo or sign up to get 14 days free trial."

Document360 is your one-stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large-scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are:

  • Markdown Support
  • Peer Review & Publish
  • Category Manager
  • Versioning & Rollback
  • Internal Commenting
  • Backup and Restore
  • Custom Domain Mapping
  • Knowledgebase on Cloud
  • AI Powered Search
  • Your Branding
  • Access Anywhere on the Go
  • Collect User Feedback
  • Understand Your Audience With Analytics
  • Documentation Like Code

Document360 scored 68/100 in the Knowledge Management category. This is based on press buzz (28/100), recent user trends (falling), and other relevant information on Document360 gathered from around the web.

The score for this service has improved over the past month. What is this?

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Document360 Product Overview

Languages: English

Document360 Features

  • Analytics
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score
Compare Pricing

Document360 Pricing Plans


1 user(s) / month
  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Custom Domain (with SSL)


1 user(s) / month
  • Everything in Startup
  • Private Documentation
  • Redirection
  • Integration
  • Custom Javascripts / CSS / Tags
  • Backup & Restore (30 days)
  • 5 Documentation Versions
  • 5 Team Accounts


1 user(s) / month
  • Everything in Business
  • White Label
  • Yearly PO & Invoicing available
  • Backup & Restore (90 days)
  • Unlimited Documentation Versions
  • 25 Team Accounts

Plans starting from: $59.00/month Credit card required: Yes

Document360 FAQs

Does Document360 integrate with any other apps?

Intercom, Google Analytics, Disqus, Segment, and Olark.

Does Document360 offer guides, tutorials and or customer support?

  • Documentation
  • Live Online
  • Webinars

What are some applications Document360 is commonly used in tandem with?

Intercom, Google Analytics, Disqus, Segment, and Olark.

Does Document360 offer multi-user capability (e.g. teams)?


What platforms does Document360 support?

  • Cloud
  • SaaS
  • Web

Does Document360 offer an API?


What is Document360 generally used for?

This product can be used by small and large companies looking to implement a knowledge base portal to scale their business/products.

Who are the main user groups of Document360?

From early-stage businesses and startups to top enterprise companies in the Fortune league who are looking to adopt documentation for their business.

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