YouScan is an AI-powered social listening platform that helps brands analyze online conversations and images to uncover insights, track sentiment, and manage reputation.
YouScan is a social listening and media intelligence platform designed to help businesses monitor online conversations, identify trends, and extract actionable insights from both text and images.
Using advanced AI capabilities, including image recognition and sentiment analysis, YouScan enables marketing, research, and customer experience teams to better understand audience perceptions, measure brand health, and make data-driven decisions. Ideal for brands, agencies, and consumer-focused organizations looking to stay ahead of market shifts and consumer expectations.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
YouScan currently scores 91/100 in the Social Media category. This is based on user satisfaction (94/100), press buzz (49/100), recent user trends (falling), and other relevant information on YouScan gathered from around the web.
| The score for this software has declined over the past month. What is this? |
Regional Restrictions: No regional restrictions
See All Your Brand Mentions in Real Time
Informative Dashboards for Data Visualization
Analyze Conversations Around a Single Topic
YouScan Seamlessly Integrates into Your Workflows
Analyze Visual Context
For custom integrations, YouScan offers extended API.
YouScan allows companies to have an unlimited number of users who can access the account. Therefore, access to the system could be provided even to those who are not going to use it on a daily basis. There is a possibility to set different levels of access to the account for employees, and a feature to assign the colleague to a particular mention for further processing, adding custom notes for convenience.
YouScan is valuable for middle and large enterprises and agencies. It suits all companies regardless of their industry.
YouScan provides customers with support through e-mail, live chat, and phone. Users have access to an extended knowledge base too.
This is a SaaS (cloud-based) platform.
Brands often use YouScan in tandem with Service Desk systems, social media management apps, and social research apps.
YouScan is used for social media monitoring allowing companies to listen to their customers online. Brands use it to determine trends around specific topic, to get to know industry influencers, brand advocates and detractors; to analyze sentiment around the brand and manage reputation, to understand brand’s share of voice and monitor competitors; to analyze the efficiency of marketing activities and to get visual insights of common use cases of the product.
YouScan can be seamlessly integrated into the existing workflow, allowing users to receive data directly to the CRM or Service Desk system in both manual and automatic mode. YouScan API enables customers to work with important data within external dashboards or other analytical tools. It can be integrated with messengers (Slack, Telegram, Whatsapp), Helpdesk and CRM solutions (e.g. ZenDesk, FreshDesk, BrandEmbassy, bpm’online, etc.).
Analytics and reporting capabilities, customizable dashboards, multiple filters to clean up the data set, and accurate sentiment analysis. There are no limits on the number of users, which allows us to invite more team members and management to follow metrics and reporting, not just active users.
I wish we could respond to mentions directly from the platform
We use YouScan to monitor the company's reputation and product. By adopting this tool, we've automated all brand's social analytics and now can quickly check the overall reputation by customers' opinions, analyze competitor's activity, and share all this info inside our team.
