Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions.
YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action. Sentiment analysis, trends detection and smart alerts combined with an intuitive and powerful dashboard allow users seamlessly fulfill the most difficult tasks.
YouScan is efficiently used by major brands, including L'Oréal, Nestlé, Coca-Cola, and McDonald's.
Regional Restrictions: No regional restrictions
See All Your Brand Mentions in Real Time
Informative Dashboards for Data Visualization
Analyze Conversations Around a Single Topic
Automate Your Routine Work
YouScan Seamlessly Integrates into Your Workflows
Analyze Visual Context
YouScan is used for social media monitoring allowing companies to listen to their customers online. Brands use it to determine trends around specific topic, to get to know industry influencers, brand advocates and detractors; to analyze sentiment around the brand and manage reputation, to understand brand’s share of voice and monitor competitors; to analyze the efficiency of marketing activities and to get visual insights of common use cases of the product.
Brands often use YouScan in tandem with Service Desk systems, social media management apps, and social research apps.
This is a SaaS (cloud-based) platform.
YouScan provides customers with support through e-mail, live chat, and phone. Users have access to an extended knowledge base too.
YouScan is valuable for middle and large enterprises and agencies. It suits all companies regardless of their industry.
YouScan allows companies to have an unlimited number of users who can access the account. Therefore, access to the system could be provided even to those who are not going to use it on a daily basis. There is a possibility to set different levels of access to the account for employees, and a feature to assign the colleague to a particular mention for further processing, adding custom notes for convenience.
YouScan can be seamlessly integrated into the existing workflow, allowing users to receive data directly to the CRM or Service Desk system in both manual and automatic mode. YouScan API enables customers to work with important data within external dashboards or other analytical tools. It can be integrated with messengers (Slack, Telegram), Helpdesk and CRM solutions (e.g. ZenDesk, FreshDesk, BrandEmbassy, bpm’online, etc.).
For custom integrations, YouScan offers extended API.