Enables direct-to-consumer retailers to turn their shipment tracking experience into a marketing channel.
Malomo helps ecommerce brands generate revenue, loyalty and engagement by turning their shipment tracking experience into a marketing channel. Customers are most excited after they buy and check shipment tracking 4.6 times on average. If you ship 10k packages that’s 46k brand impressions. We give brands the control to turn the typically stale and confusing experience of shipment tracking into an opportunity to drive customer engagement while the customer is most receptive to their brand.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Malomo currently scores 76/100 in the eCommerce Solutions category. This is based on user satisfaction (80/100), press buzz (42/100), recent user trends (falling), and other relevant information on Malomo gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Regional Restrictions: North America
Choose when to notify your customers with shipping updates
Proactively notify customers when something goes wrong with shipping
Send your customers to the most beautiful, custom-branded tracking page on earth
Use customer, order and carrier data to create more informative, personalized shipping emails
Integrate marketing messages and content into your shipping emails and tracking page
Analyze customer post-purchase behavior to make data-backed decisions
Product recommendations, vendor rankings, market overview and tips on how to select eCommerce Solutions software for business. Published in May 2024.
Different types of eCommerce solutions are suitable for different types of businesses. Some common types include enterprise, hosted and open source solutions. Key features of eCommerce software usually focus on product catalogs, ordering systems, payment op...
FREE DOWNLOAD eCommerce-Solutions-Software-Buyer-Guide-2018.pdfMalomo gives you a way to control their brands' communications with customers following their purchases from your online store. Use Malomo to set and test the cadence, frequency and content of post-purchase emails from order confirmation to delivery and post-delivery follow ups. Use Malomo to understand customer engagement with post-purchase emails and order tracking to work toward increasing retention, loyalty and LTV.
Yes, every Malomo customer receives implementation assistance as well as on-going support toward optimizing post-purchase marketing.
Use Malomo with your favorite ecommerce tools, to provide direct and easy access to those tools to your customers on your tracking page and shipping emails, including Nosto, ElfSight, Pixlee, FourSixty, Justuno, Gorgias, Zendesk, Olark, and more.
Malomo helps ecommerce managers and ecommerce marketers orchestrate post-purchase shipment tracking experiences that not only give them control over their customers' post-purchase experience but also turn shipping into a marketing channel.
Shopify and Shopify Plus
Klaviyo
Yes
Use Malomo with your favorite ecommerce tools, to provide direct and easy access to those tools to your customers on your tracking page and shipping emails, including Nosto, ElfSight, Pixlee, FourSixty, Justuno, Gorgias, Zendesk, Olark, and more.
Yes, we provide an open Rest API.
