Booker is a cloud-based, all-in-one booking and scheduling management software solution that provides small to medium-sized organizations the ability to operate their business anytime and anywhere. The solution allows business owners, managers, and supervisors to remotely access various operations of their business 24/7, by simply using a tablet, a computer, or a smartphone with internet connectivity.
The cloud-based platform also provides customers and clients an effortless means to get in touch with your company outside regular business hours, especially when it comes to booking appointments and setting up schedules for whatever type of service you are providing. With that said, Booker is the kind of software solution that is best suited for businesses in the beauty industry like hair salons, health centers and spas, fitness gyms, and so on.
Booker allows your customer to book appointments at any time, day or night, from your business website, social media accounts, and mobile application. Since this is a cloud-based business management solution, it allows for a safer, more convenient, and reliable option for the majority of your clientele.
The developers behind Booker designed the software solution so it is able to take care of most of the time-consuming administrative processes of running a business like salons, spas, and fitness centers. With Booker, the booking process, payment, customer management, and marketing can be done quickly and effortlessly.
Booker is built around five key principles in the world of business management—attract, book, sell, manage, and retain.
Businesses can attract new customers by having the ability to get bookings from a variety of clients on their website and on partner sites like MapQuest, Yelp, and social networks like Facebook. With this product, you will have a wider reach as a business.
Once you have the means to attract potential clients and/or customers, the next step is to get them to make an appointment or book your services. With Booker, you can provide your customers with different options to schedule or book their appointments, using social channels, websites, or mobile applications.
With the selling aspect, the software solution enables businesses to manage and optimize various areas of their day-to-day processes using just a single robust and reliable platform. Whether it’s their point-of-sale, payment processing, gift card sales, or eCommerce, you can do all that quickly and easily with the Booker software solution.
The fourth principle, manage, refers to the user-friendly tracking and reporting tools available with the cloud-based platform. With these features, you are able to effectively manage your employees, inventory, as well as your customers with ease. Everything you need to handle the management process is right at your fingertips.
The relationship with your customer doesn’t end once the service has been provided and their payment processed. If you want to make your business successful, you can’t just focus solely on getting new customers. The current ones must want to keep coming back too. For that, you need reliable and effective customer retention tools to help cultivate a lasting relationship with your clients.
Booker offers the right kind of tools and capabilities that allow you to deliver the right kind of message to your existing customers, as well as newer ones, at the most opportune moment.
Booker comes with a wide range of features and tools that make it a powerful and reliable platform, which is essentially how it can do the things that are mentioned above. Here is a summary of some of its core features.
Booker Marketing Network
This feature enables your business to be booked from various sources, including the top-rated sites and apps on the web, which include SpaJour, Yelp, and MapQuest. Registered customers can easily schedule an appointment or book your services directly from your company’s profile page via a simple yet very effective “Book Now” button.
Comprehensive Data Management
Data management with Booker is simple and comprehensive. Since valuable data is collected and stored in a single location, the platform is able to provide easy access to a wide range of information in a short amount of time. Businesses can manage key information relating to their clients, employees, bookings, and inventory.
Bookings and scheduled appointments are integrated seamlessly across multiple booking channels. With the mobile app, business owners, managers, and supervisors can conveniently manage the schedules and bookings anytime and anywhere, from any mobile device.
Integrated Credit Card Processing and Point of Sale Solution
Booker is much more than just a booking management solution. It does more than creating schedules and bookings. With this cloud-based platform, users can take advantage of the integrated credit card processing and point of sale solutions.
This means businesses aren’t just able to accept appointments or bookings—they can accept and process payments as well. The solution provides the necessary tools that enable you to sell your products and/or services in a more efficient and cost-effective way. In addition to credit card processing and POS solutions, Booker also provides a comprehensive sales management solution that facilitates tracking, transaction processing, and reporting.
Book Potential Clients on Social Media with the Facebook Booking App
With Booker, businesses have access to a wider pool of potential customers and clients on social media. The solution comes with a Facebook booking app, which means social media users who might be interested in your services can easily set up a schedule or book an appointment whenever and wherever, using the social media platform. This feature allows customers to book classes or schedule appointments through your Facebook business page just by clicking the “Book Now” button.
Many benefits can be gained from using the Booker cloud-based solution. For one, businesses that utilize the software solution effectively can gain deep sales insight into the strengths and weaknesses of the company and its marketing strategies.
You might say, “This is just an online booking solution, business marketing analytics is not part of its capabilities.” You might have a point if only Booker was just a booking tool, but it’s not. If you consider some of the things mentioned above, it is apparent that this cloud-based solution is capable of more than just booking appointments. It is actually capable of providing in-depth reports, customer management, payment processing, tracking, and so much more.
Having the ability to expand your reach as a business is another benefit you can gain from using Booker. Through the Booker Marketing Network, users are able to get more business bookings from new clients and customers.
The way Booker Marketing Network works is your business is essentially made visible in various partner websites within the network, which increases the chance of someone stumbling onto your business while browsing through.
With the Facebook booking app, the Booker Marketing Network and a bunch of other resources, you are providing potential customers a flexible and convenient way of booking your services, making it possible for people to set up an appointment and connect with your business anytime and anywhere, regardless of what device they are using, be it a computer, a tablet, or a smartphone.
Booker offers flat-rate pricing plans geared towards flexibility. There are three packages for you to choose from, which will accommodate your appointment-based business regardless of the size or scale of your company and the industry you’re in. Check out these pricing options to see which one fits your business needs perfectly:
Basic: $85 per month
This plan provides the basic starter features and tools that allow any startup or small business to grow and thrive in their industry. It comes with the following features:
- Unlimited logins
- Integrated POS
- Package and series management
- Online appointment book and bookings
- Gift certificates and eCommerce
- Detailed customer records
- Credit card processing (optional)
- Booker Marketing Network (available as an add-on)
Standard: $135 per month
This is a package that provides a suite of business management tools ideal for small to medium-sized businesses requiring a cloud-based solution for online bookings and customer relationship management. It comes with all Basic Plan features, plus:
- Unlimited document storage
- Membership management
Plus: Custom pricing (Contact Booker sales team for pricing info)
Plus is the best subscription package if you’re looking for a more flexible and customizable plan that will meet your appointment-based business needs. This plan is ideal for businesses operating in multiple locations to maximize ROI. It comes with all features of the Standard Plan, as well as:
- Multi-location options
- IP lock
- Booker API access options
- Custom client/customer fields
The pricing plans listed above are available only for US customers. If your business is outside the US, you may contact them directly. Visit their official website for contact details.
Booker is much more than an online booking solution. It is an all-in-one business management platform that is specifically tailored to the needs of appointment-based businesses, regardless of the size, scale, or industry. It’s a software solution that’s worth a look if your business falls under the aforementioned category.