CareSmartz360

What is CareSmartz360?

CareSmartz360 is a cloud-based home care management solution. Its mobile apps and portals help manage every aspect of your home care business on the go.

CareSmartz360 is the trusted all-in-one home care management and EVV solution for agencies of all sizes.

With its comprehensive features, such as point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, custom forms, personalized reports, caregiver training and retention, and more, CareSmartz360 makes it easy to streamline operations and ensure compliance with regulatory requirements.

Easily schedule caregiver visits, and stay up-to-date with clock-ins and late shifts with real-time alerts to office staff. Plus, the software lets you track caregiver locations precisely during shifts, ensuring they're where they need to be.

Caregivers can also create ad hoc schedules while on the go, providing flexibility and convenience for caregivers and clients.

Their user-friendly interface, caregiver and client portals, and mobile apps for office staff and caregivers make managing your home care business even more effortless by making important information available at your fingertips.

CareSmartz360 is known for its award-winning support and easy migration, which makes the transition to the software seamless for agencies. The software also offers integrations with industry-leading partners to provide even more value to its users.

Whether you're a small agency or a large enterprise, CareSmartz360 has the solutions to provide high-quality patient care while streamlining your operations.



CareSmartz360 Awards


CareSmartz360 currently scores 82/100 in the Healthcare category. This is based on user satisfaction (94/100), press buzz (39/100), recent user trends (falling), and other relevant information on CareSmartz360 gathered from around the web.

The score for this software has improved over the past month. What is this?
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Healthcare Market Radar

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CareSmartz360 Product Overview

  • Our intake process is fully responsive, making it as easy as possible for you to access and fill out your forms in advance—whether at home or on the go.

  • More secure, HIPAA Compliant. Unlike manual documentation, which is subject to loading and security issues, our structured forms are safely stored and accessed in our HIPAA compliant Agency Portal.

  • Time & Attendance with GPS Tracking- GPS data provides accurate and audit-friendly time and attendance, as well as real-time tracking for caregivers.

  • Verify Visits at the Point of Care- EVV enables you to capture patient signature at the point of care, record exact date, time and location of the visit and verify employee compliance with the scheduled care plan.

  • Track Caregiver Training- Caresmartz360’s inclusive LMS can quickly help train your caregivers on a wide variety of pertinent topics. The best part is that your caregivers can log in from anywhere and stay compliant with the state regulations. Agencies can assign and track progress on the training.

  • Machine Learning Capabilities- Additionally, we’re upcoming with modules including machine learning for tuned home care algorithms using predictive analysis in scheduling, hiring, re-admissions falls etc. By incorporating mapping for better staffing, client coordination and hiring, we tend to reduce agencies cost through optimization.

  • Manage your home care business easily with comprehensive features including scheduling, invoicing, client intake, EVV, caregiver management, LMS and more.

  • Billing & Payroll Process billing and payroll with accuracy in minutes instead of hours!

  • HR & Training Streamline staff management and time consuming HR related activities

  • Payer Management Save time and redundancy by not having to add identical payer information over and over again


Languages Supported: English, French, Spanish, Russian, Vietnamese, Chinese, Korean

Healthcare Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Healthcare software for business. Published in April 2024.

Healthcare software solutions offer a wide range of services that assist in and support the management of hospitals and healthcare practices. Products such as these allow businesses to keep track of appointments, medical records and help improve overall eff...

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CareSmartz360 Features

  • 360 Degree Feedback
  • Accounts Payable
  • Accounts Receivable
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Big Data
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Site Access Management
  • Database
  • Time Management
  • Organization Management
  • Athlete Management
  • Employee Engagement

CareSmartz360 FAQs

Does CareSmartz360 offer multi-user capability (e.g. teams)?

Yes it does.

What platforms does CareSmartz360 support?

Cloud, SaaS, Web-Based, Desktop - Mac, Windows, Mobile - Android, iPhone, iPad.

What is CareSmartz360 generally used for?

This service is used for home care providers to run their businesses on the go.

Does CareSmartz360 offer an API?

Yes, Caresmartz360 offers Open APIs.

Does CareSmartz360 offer guides, tutorials and or customer support?

Support offered 24x7: Phone Support, Videos, Chat, Email Support.

Does CareSmartz360 integrate with any other apps?

Integrations: Quickbooks, Izenda, Paychex, and many more.

What are some applications CareSmartz360 is commonly used in tandem with?

Caresmartz360 is commonly used in tandem with BI platforms, QuickBooks and many more.

Who are the main user groups of CareSmartz360?

Main users of CareSmartz360 are the start-ups, medium to enterprise-level home care agencies and providers.

CareSmartz360 Alternatives

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CareSmartz360 User Reviews

Average User Rating:
4.7/5 based on 6 user ratings.
Your Rating:
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"Satisfied New Administrator"


What do you like about CareSmartz360?

CS360 gives you all the outlets and drop downs possible to record every detail necessary to keep complete, compliant files. Throughout the entire start-up and first 2 months, tech support has provided phenomenal, punctual customer service and resolved issues and questions almost immediately.

What do you dislike about CareSmartz360?

Because there are so many customization options for each entry, there leaves a lot of room for error. Difficult to get comfortable with. Caregivers had a lot of issues to get started.

4/5
Usefulness
2/5
Ease of use
4/5
Value for money
5/5
Customer service
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