"A digital queue management system that improves visitor experience and provides real-time data insights."
Qminder helps service locations deliver a secure and contact-free waiting experience.
With Qminder, you can stay in touch with your visitors while maintaining social distance thanks to SMS text messages. Let customers waiting outside or in their cars know that it's their turn.
Qminder helps transform chaotic waiting areas into an oasis of calm. Powerful yet easy-to-use, it cuts down wait time by more than 50% and helps personalize service through feeding customer data to your staff.
Apart from a safe waiting experience both for your visitors and employees, you get:
Used worldwide by industry leaders: Lyft, Uber, Taxify, Apple premium resellers, AT&T, Verizon, Johns Hopkins. More than 500 locations, more than 36 000 000 people served.
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Main user groups of Qminder are:
Qminder is mostly used in tandem with the following applications:
Qminder is set up per location and allows multi-user capability with providing various roles for your coworkers (Clerk, Location Manager, Administrator, Owner).
Qminder is used for physical locations in order to craft customer experience by organizing waiting lines, greeting customers, capturing their reasons of visit and informing them about the waiting line status. Qminder offers personal customer service and gathers valuable data for service Intelligence.
Qminder runs in your browser. All latest Chromebooks, Macs and PCs are supported.
Qminder provides RESTful API for integrating your existing systems with Qminder.
Qminder offers a public API and webhooks. This means that Qminder can easily be connected to a large variety of other systems and databases.