What is Qminder?

A digital queue management system that improves visitor experience and provides real-time data insights.

Qminder helps service locations deliver a secure and contact-free waiting experience.

With Qminder, you can stay in touch with your visitors while maintaining social distance thanks to SMS text messages. Let customers waiting outside or in their cars know that it's their turn.

Qminder helps transform chaotic waiting areas into an oasis of calm. Powerful yet easy-to-use, it cuts down wait time by more than 50% and helps personalize service through feeding customer data to your staff.

Apart from a safe waiting experience both for your visitors and employees, you get:

  • Tools to help you deliver excellent customer experience
  • Shorter wait time
  • Increased business profitability
  • Real-time control over service locations
  • Analytics for data-driven decisions
  • Easy to set up and use

Used worldwide by industry leaders: Lyft, Uber, Taxify, Apple premium resellers, AT&T, Verizon, Johns Hopkins. More than 500 locations, more than 36 000 000 people served.

Get started now. Free 14 days trial. No credit card required.

Qminder Awards

Qminder currently scores 87/100 in the Visitor Management category. This is based on user satisfaction (87/100), press buzz (40/100), recent user trends (rising), and other relevant information on Qminder gathered from around the web.

The score for this software has improved over the past month. What is this?
  • Qminder

Visitor Management Market Radar

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Qminder Product Overview

Languages Supported: English, Spanish, French, Russian

Qminder Features

  • 360 Degree Feedback
  • A/B Testing
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Onboarding
  • Project Management
  • Scheduling
  • SEO
  • Supplier Management
  • Timesheets
  • Vacation & Absence Calendar
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS
  • Click-to-Dial
  • Employee Engagement
  • SAP Integration
  • Net Promoter Score
  • Dashboards
  • Reports
  • Visualization
Qminder Pricing

Qminder Pricing Plans


Per location
  • Queuing Solution with Service Intelligence
  • Unlimited usage, users, devices
  • Online human support


Per location
  • Standard plan +
  • iPad and TV in your brand's identity
  • API support
  • Setup consultation
  • SMS notifications & chat
  • Zapier integration


Per location
  • SAML-based Single Sign-On
  • Dedicated Account Manager
  • SLA & custom Terms of Service
  • Priority Support

Credit card required: No

Qminder FAQs

Who are the main user groups of Qminder?

Main user groups of Qminder are:

  • Retail Industry
  • Healthcare industry
  • Government institutions
  • Click & Collect services
  • Educational institutions

Does Qminder offer guides, tutorials and or customer support?

Qminder provides:

  • Live human customer support - A customer success team specially dedicated to guide and assist our clients.
  • FAQ & service support - Frequently Asked Questions as well as advice and answers from the Qminder Team for easy and quick help for the clients.
  • Video tutorials - Qminder provides videos that guide customers in setting up the software and installing on iPads or TV.

What are some applications Qminder is commonly used in tandem with?

Qminder is mostly used in tandem with the following applications:

  • Zendesk
  • Zapier
  • Other business Intelligence systems

Does Qminder offer multi-user capability (e.g. teams)?

Qminder is set up per location and allows multi-user capability with providing various roles for your coworkers (Clerk, Location Manager, Administrator, Owner).

What is Qminder generally used for?

Qminder is used for physical locations in order to craft customer experience by organizing waiting lines, greeting customers, capturing their reasons of visit and informing them about the waiting line status. Qminder offers personal customer service and gathers valuable data for service Intelligence.

What platforms does Qminder support?

Qminder runs in your browser. All latest Chromebooks, Macs and PCs are supported.

Does Qminder offer an API?

Qminder provides RESTful API for integrating your existing systems with Qminder.

Does Qminder integrate with any other apps?

Qminder offers a public API and webhooks. This means that Qminder can easily be connected to a large variety of other systems and databases.

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