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About Qminder

Queue management for data-driven business success:

  • Tools to help you deliver excellent customer experience
  • Shorter wait time
  • Increased business profitability
  • Real-time control over service locations
  • Analytics for data-driven decisions
  • Easy to set up and use

Used worldwide by industry leaders: Lyft, Uber, Taxify, Apple premium resellers, AT&T, Verizon, Johns Hopkins. More than 500 locations, more than 36 000 000 people served.

Get started now. Free 14 days trial. No credit card required.

Features

  • API
  • Dashboard
  • Data Export
  • Data Import
  • Employee Database
  • External Integrations
  • Google Apps Integration
  • Multi-Site
  • Notifications
  • Scheduling
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS

Summary

    No key features associated with this application.

Pricing

Standard

$249.00
Per location
Included in plan:
  • Queuing Solution with Service Intelligence
  • Unlimited usage, users, devices
  • Online human support

Pro

$499.00
Per location
Included in plan:
  • Standard plan +
  • iPad and TV in your brand's identity
  • API support
  • Setup consultation
  • SMS notifications & chat
  • Zapier integration

Enterprise


Per location
Included in plan:
  • SAML-based Single Sign-On
  • Dedicated Account Manager
  • SLA & custom Terms of Service
  • Priority Support
  • HIPAA

FAQs

    Who are the main user groups of this service?
  • Main user groups of Qminder are:

    • Retail Industry
    • Healthcare industry
    • Government institutions
    • Click & Collect services
    • Educational institutions
  • Does this service offer guides, tutorials and or customer support?
  • Qminder provides:

    • Live human customer support - A customer success team specially dedicated to guide and assist our clients.
    • FAQ & service support - Frequently Asked Questions as well as advice and answers from the Qminder Team for easy and quick help for the clients.
    • Video tutorials - Qminder provides videos that guide customers in setting up the software and installing on iPads or TV.
  • What are some applications this service is commonly used in tandem with?
  • Qminder is mostly used in tandem with the following applications:

    • Zendesk
    • Zapier
    • Other business Intelligence systems
  • Does this service offer multi-user capability (e.g. teams)?
  • Qminder is set up per location and allows multi-user capability with providing various roles for your coworkers (Clerk, Location Manager, Administrator, Owner).

  • What is this service generally used for?
  • Qminder is used for physical locations in order to craft customer experience by organizing waiting lines, greeting customers, capturing their reasons of visit and informing them about the waiting line status. Qminder offers personal customer service and gathers valuable data for service Intelligence.

  • What platforms does this service support?
  • Qminder runs in your browser. All latest Chromebooks, Macs and PCs are supported.

  • Does this service offer an API?
  • Qminder provides RESTful API for integrating your existing systems with Qminder.

  • Does this service integrate with any other apps?
  • Qminder offers a public API and webhooks. This means that Qminder can easily be connected to a large variety of other systems and databases.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
596

Other

Who uses Qminder
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, Spanish, English, Russian
Regional Restrictions:
No restrictions.
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