Greetly


What is Greetly?

"Greet visitors, accept packages, and get more done! Start your free trial without a credit card."

Greetly is the only fully customizable visitor management system serving enterprise and SMB clients across the globe. Greetly's digital receptionist app saves valuable time and dollars by modernizing customer’s office receptionist capabilities by managing their visiting customers, vendors and interview candidates, as well as package and food deliveries, facility tours, secured facility entry/exit and more. From instant visitor notifications and collecting eSignatures, to printing visitor badges, Greetly can be customized to the branding and unique receptionist needs of every work environment. Greetly’s solutions are used by several brands including DHL, Office Evolution, the United States Airforce, the Dallas Cowboys and Randstad. The company was named in 2020 as a Key Company within the visitor management space by QY Research.


Greetly scored 88/100 in the Visitor Management category. This is based on user satisfaction (94/100), press buzz (36/100), recent user trends (falling), and other relevant information on Greetly gathered from around the web.

The score for this software has declined over the past month. What is this?


Greetly Awards

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Regional Restrictions: Global

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Visitor Management Market Radar

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Greetly Product Overview

  • Highly customizable

  • Voice, text, email & Slack notifications

  • 24/7/365

  • Visitor photo capture

  • Print visitor badges

  • Multi-language check-in process

  • Integrations

  • NDA and eSignature capture

  • Cloud-based visitor log

  • 100% white-labeled


Languages: English, French, Spanish, German, Chinese, Danish, Welsh
Regional Restrictions: Global

Greetly Features

  • A/B Testing
  • Analytics
  • API
  • Attendance Tracking
  • Batch Permissions & Access
  • Billing/Invoicing
  • Brand Management
  • Budgeting
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-Account
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • SEO
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS
  • Database
  • Time Management
  • Organization Management
  • Point of Sale
  • Report & Compliance
  • Software Integration
  • Process Reporting
  • Dashboards
  • Reports
  • Visualization
Compare Pricing

Greetly Pricing Plans

Basic

$79.00
100 user(s) / month
  • 14-day free trial, no cc required
  • Unlimited check ins
  • Voice, call and text notifications
  • Visitor photo capture
  • NDAs
  • Multiple tablets per location
  • 90 day visitor log

Pro

$99.00
unlimited user(s) / month
  • 14-day free trial, no cc required
  • Unlimited check ins
  • Voice, call and text notifications
  • Slack integration and notifications
  • Visitor photo capture
  • NDAs and eSignature capture
  • Multiple tablets per location
  • 6 month visitor log storage
  • Apple iPad Air and Heckler Design mount included!

Unlimited

$199.00
unlimited user(s) / month
  • 14-day free trial, no cc required
  • Apple iPad Air and Heckler Design mount included!
  • Brother badge printer and Kensington lock also included!
  • Unlimited check ins
  • Voice, call and text notifications
  • Slack integration and notifications
  • Visitor photo capture
  • NDAs and eSignature capture
  • Unlimited tablets per location
  • 1 year visitor log storage

Plans starting from: $79.00/month Credit card required: Yes

Greetly FAQs

Does Greetly offer multi-user capability (e.g. teams)?

Yes

Does Greetly offer guides, tutorials and or customer support?

Yes. Greetly has a detailed knowledge base and 24/7 customer support.

Does Greetly integrate with any other apps?

  • Slack
  • Zapier
  • LDAP/Active Directory

Does Greetly offer an API?

Yes, Greetly has a private API and Zapier integration

What are some applications Greetly is commonly used in tandem with?

Slack and hundreds of additional applications via Zapier.

What platforms does Greetly support?

  • iOS
  • Android

What is Greetly generally used for?

Greetly is the incredibly customizable automated receptionist system. 100% white-labeled, customize Greetly to perfectly fit your brand and reception needs.

Who are the main user groups of Greetly?

Greetly proudly serves coworking spaces, tech companies, professional and creative services shops, beauty salons, medical offices and government workplaces.

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Greetly User Reviews

Average User Rating:
4.69/5 based on 27 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Greetly over time. It shows how existing users see Greetly with regards to its usefulness, ease of use, value for money and customer service.

Overall
10.0/10
Arrow Left Recent Older Arrow Left
Usefulness
10.0/10
Ease of use
10.0/10
Value for money
10.0/10
Customer service
10.0/10
User profile picture

"Making the communication easier"

// Freelance Web Designer at Online Freelancing

What do you like about Greetly?

customer information processing and storage has really improved at our company, and this shows how things have improved ever since we started using it

What do you dislike about Greetly?

So far I know of its ipad version, hope you make us an Android app and other Operating system apps too, some times we have customer desks working with other systems

What have you been using it for and what problems did Greetly solve?

Improved customer information management

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Sep 22, 2017

Reply from Dave at Greetly:

Thank you Dungu for being a loyal Greetly customer and for leaving this review. We are excited to continuing to serve your operation.

User profile picture

"Greet with Greetly"

// Sr Project Manager at IBM

What do you like about Greetly?

This is everyone in my office's new favorite product. We don't have a receptionist and used to stand around when we were expecting a visitor or delivery. This is much better with Greetly in place.

What do you dislike about Greetly?

I wish we could use Greetly on a TV size screen to give the app more visibility to visitor.

What have you been using it for and what problems did Greetly solve?

We would wait in or near the reception area when we were expecting a visitor. Not only was it a waste of time, but we would inevitably start chatting up the people who sat over there. They probably never got anything doen.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Sep 09, 2017

Reply from Dave at Greetly:

Jennifer, thanks for allowing us to serve your office and for the kind review.

User profile picture

"Great reception solution, very affordable"

// Owner / Graphic Designer at Julie Milliken Creative, Inc. https://juliemilliken.carbonmade.com/

What do you like about Greetly?

Greetly is a really smart product. It takes visitors seconds to sign in with Greetly and it saves our staff countless hours from greeting everyone that walks into the reception area, escorting them around, signing for packaging or literally looking around to see who ordered food. When we promoted our ofice manager Greetly was (is) a lifesaver.

What do you dislike about Greetly?

Honestly, I don't know why more companies don't use Greetly. I simply don't see the value in the old fashioned approach.

What have you been using it for and what problems did Greetly solve?

Before we launched Greetly our office manager sat behind the reception desk. Problem was, she was never able to get anything done. Now she can greet really important visitors and otherwise let our guests help themselves - which many prefer anyway.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
Sep 09, 2017

Reply from Dave at Greetly:

Thank you for the kind words. We love supporting entrepreneurs such as yourself.

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