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What is Helppier?

"An on-site customer support tool that enables your company to create interactive user guides and onboarding walkthroughs."

Helppier is a Saas that provides an interactive tool to create user guides for websites without coding required. In a matter of seconds our clients can create tutorials and tooltips that can be set for different situations and different segments.

Helppier solves highly debated issues like Onboarding, Churn Rates and User Engagement, since it enables businesses to develop an effective and interactive online experience for their users. Our tool can also be implemented to deal with other areas of expertise like Training and Marketing. The use of tutorials as a mean to teach employees how to perform certain tasks on a software, for example, will decrease costs in training and accelerate the overall process.

Fairly, the guides can also perform as “call to actions” to promote new products or features in order to increase sales.

Helppier scored 72/100 in the Support & Helpdesk category. This is based on user satisfaction (100/100), press buzz (28/100), recent user trends (falling), and other relevant information on Helppier gathered from around the web.

The score for this software has improved over the past month. What is this?

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Support & Helpdesk Market Radar

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Helppier Product Overview

  • Create helps and tutorials for your website users

  • No need for any code or plugin installations

  • Guide users throughout your site

  • Feedback Form & Surveys

  • Pop-ups Onboarding Messages

  • Multipage user guides

  • Self-service tool

Languages: English, Portuguese, Spanish, German

Support & Helpdesk Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in May 2020.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...


Helppier Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • Sales Automation

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