Quick Links


What is Faveo Helpdesk?

"Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. "

Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo has been integrated with various platforms and every month there is 1 to 2 update releases with new features & platform integration.

Faveo can also be customised according to requirement and we do undertake such request.


Faveo Helpdesk scored 56/100 in the Support & Helpdesk category. This is based on user satisfaction (0/100), recent user trends (falling) and other relevant information on Faveo Helpdesk gathered from around the web.

The score for this service has improved over the past month. What is this?

  • Faveo Helpdesk

Faveo Helpdesk Product Overview


Languages: English, German, Italian

Faveo Helpdesk Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • SAP Integration

Faveo Helpdesk Pricing Plans

Community

Free

Pro

$449.00
unlimited user(s) / year

Other pricing information:

Faveo Helpdesk is available in three flavors

  • Community edition
  • Pro Edition
  • Service Desk
Plans starting from: $37.00/month Credit card required: N/A

Faveo Helpdesk FAQs

Does Faveo Helpdesk integrate with any other apps?

Yes we have various plugins integration available for different platforms

Does Faveo Helpdesk offer an API?

Yes, we have API's

Does Faveo Helpdesk offer multi-user capability? (e.g. teams)

Team, Department options avilable

What are some applications Faveo Helpdesk is commonly used in tandem with?

Reseller Club
Exotel
Envato
Podio
LDAP

What platforms does Faveo Helpdesk support? (e.g. native mobile apps)

Web
Android
iOS coming soon

What is Faveo Helpdesk generally used for?

Pre Sales(Enquiry Management) & Post Sales(Issue Management)

Does Faveo Helpdesk offer guides, tutorials and or customer support?

Customer support and tutorials available.

Who are the main user groups of Faveo Helpdesk?

Faveo is industry agonist, mainly SME's are target audience.

on
Page last modified:

Faveo Helpdesk User Reviews

No reviews yet. Rate this app or be the first to review!
Back to top
Feedback