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What is Userbrain?

"Userbrain is an efficient tool for fixing your website’s usability problems."

Userbrain is an efficient tool for fixing your website’s usability problems. User feedback is vital to site improvement, Userbrain provides weekly videos of people using your website on desktop and mobile devices while thinking aloud.

Userbrain scored 80/100 in the Customer Experience category. This is based on user satisfaction (100/100), press buzz (41/100), recent user trends (rising), and other relevant information on Userbrain gathered from around the web.

The score for this software has declined over the past month. What is this?

  • Userbrain
  • Userbrain
  • Userbrain

Userbrain Product Overview

  • Fast forward your videos to save time

  • Multiple languages supported (English and German)

  • Download your videos

  • Share your videos with your team

  • Change the URL and task anytime

  • Write your own tasks or use our predefined tasks

  • Your site tested on Desktop, Tablet and Mobile Devices

  • 5-15 minutes long videos with screen recording and audio comments

  • No need to recruit users yourself

  • Get new users testing your site each week or month

Languages: English, German
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Software Buyer Guide 2019

Customer Experience Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in May 2019.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...


Userbrain Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Chat
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • SEO
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Click-to-Dial
  • Net Promoter Score
Compare Pricing

Userbrain Pricing Plans


per participant
  • 5-15 minute screen recording including audio
  • Desktop, Mobile or Tablet devices


1 user(s) / month
  • Unused user tests roll over

Plans starting from: $14.00/month Credit card required: Yes

Userbrain FAQs

Does Userbrain offer guides, tutorials and or customer support?

Online Support, Help Center, FAQs, Knowledge Base.

What are some applications Userbrain is commonly used in tandem with?

  • Google Analytics
  • Invision
  • Balsamiq Mockups
  • Axure
  • Adobe XD

What is Userbrain generally used for?

Remote usability tests of websites, webapps and webshops.

What platforms does Userbrain support?

Desktop and mobile devices. (PC, MAC, iPhone, iPad)

Does Userbrain integrate with any other apps?

Not yet.

Does Userbrain offer an API?

Not yet.

Does Userbrain offer multi-user capability (e.g. teams)?

Not yet. But you can share your videos with your team using a special link.

Who are the main user groups of Userbrain?

Product Managers, Startup Founders, UX Designers, Usability Experts

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