"Smith.ai Chat is the fastest and friendliest way to capture, screen, and convert website leads. Our live agents answer questions, screen leads, and schedule appointments 24/7."
Smith.ai Chat combines AI-enabled chatbots with live agents on-duty 24 hours a day, 7 days a week, to help businesses with inbound sales and support inquiries. Lead capture and client triage are handled via website chat, Facebook Messenger, and SMS text. Features including fully customized lead qualification and intake, CRM integration (native or Zapier), real-time English-Spanish translation, programmable “Q&A” database for instant responses to common questions, chat funnel metrics, and appointment scheduling with calendar integrations. We are focused on features that help businesses boost online marketing results and lead conversion, and deliver exceptional service to clients.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in December 2020.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf
Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, and help desk triage and ticketing.
Among others, Smith.ai Chat integrates with ActiveCampaign, Calendly, CapsuleCRM, Clio, GoDaddy, Google Analytics, HubSpot, LawTap, Lawmatics, Salesforce, Square, Squarespace, Wix, WordPress, and Zapier.
Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms
Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers
Smith.ai Chat is commonly used in tandem with a full suite of business-centric software including website development, marketing automation, CRM and client intake, online scheduling software, business collaboration, and payment collection.
Yes, Smith.ai Chat offers help tutorials and customer support.
The platforms that we support include desktop, tablet, mobile websites, Facebook, and SMS texting.
The sentiment map shows a snapshot of how Crozdesk users have rated Smith.ai Chat over time. It shows how existing users see Smith.ai Chat with regards to its usefulness, ease of use, value for money and customer service.