eCommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more.
Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness.
Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.
Nice Chat currently scores 85/100 in the Customer Chat category. This is based on user satisfaction (86/100), press buzz (23/100), and other relevant information on Nice Chat gathered from around the web.
The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in March 2024.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...
FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdfIt's web-based.
To grow sales through the chat on the website.
Nice Chat can be integrated with:
Wordpress, Prestashop, OpenBox CRM, and Slack.
Yes, we have a dedicated support center on our website.
Yes
Yes, our API can be accessed in the 'developers' section of our website.
With any CRM or eCommerce website engine.
Online retail stores.