Editors' Review by the CRM Software Review Team
Really Simple Systems CRM is a cloud-based full suite software designed for small- and mid-sized enterprises (SMEs). It is an online CRM platform tailored for sales, marketing management and customer support, scalable to hundreds of users.
As a cloud-based CRM solution, Really Simple Systems is available in both free and paid versions. The free solution offers only the Salesforce Automation (SFA) tool, while the paid versions come with additional features and services to facilitate marketing and customer service processes.
By using this software solution, users can access important business data from anywhere at any time, as long as there is an internet connection available. The CRM solution allows you and your team to easily and effectively manage specific aspects of your business such as managing prospects, marketing campaigns, contacts, customers, assigned tasks and sales opportunities in one platform.
Really Simple Systems CRM is a modular software solution, composed of a number of integrated modules for document management, marketing, sales, opportunity, task and activity. With the marketing module, you can organize and manage campaigns very easily, send bulk emails quickly, capture and segment leads more efficiently and track opportunities more consistently.
Since Really Simple Systems CRM is a cloud-based software solution, it’s important to consider the service uptime. Fortunately, this particular cloud-based solution boasts 99.9% uptime, utilizing advanced data security protection like data encryption and real-time replication between two separate of data centers.
The CRM solution comes with a wide range of fully functional features, including:
Really Simple Systems CRM is specifically tailored to provide users with all the necessary tools and services to allow them to manage sales and marketing in a more practical and efficient way. With this CRM solution, you and your team will be able to effectively provide adequate support for your customers, track down prospects, manage your contacts, complete tasks efficiently, find sales opportunities and land successful marketing campaigns in one user-friendly platform.
Here are some of the core benefits you can gain from using Really Simple Systems CRM:
The online CRM solution is easy to use with a very short learning curve. It comes with free support and built-in email marketing solution.
The Integrated email marketing module allows users to create their own email marketing campaigns and newsletters and send them directly via the CRM solution, effectively taking away the need for a separate email service provider.
Really Simple Systems is a user-friendly solution designed specifically for users of any skill or experience level. It doesn’t require extensive training or special knowledge. Teams and team members can be trained to use the system in mere minutes.
Really Simple Systems also provides free support to clients, which is especially useful during the implementation process. What you want, as a business, is to have your people use the CRM solution properly and effectively.
The online CRM solution is priced in such a way that it’s easy for clients to add new features and services as their company grows. Really Simple Systems offers a free plan, which is ideal for small startups and users that are still testing the features and capabilities of the product.
Really Simple Systems offers four subscription packages, which include the free plan. They also offer a free trial for customers who wish to test the product further before committing to a paid subscription.
The Free plan provides all of the basic features needed to get started with the CRM. It allows for up to 2 users as well as 100 company records, unlimited contacts, and 100MB of document storage.
The Starter plan begins at £9 per user/month (when billed annually) and goes further with small team sales tracking and collaboration features, as well as the possibility to make use of the Marketing CRM add-ons and email integration (more on this below). This plan also allows for up to 1,000 company records and 1GB of document storage.
The Professional plan starts at £20 per user/month (billed annually) and offers advanced user management features and increased security. It also upgrades the company records limit to 5,000 as well as document storage to 5GB.
The Enterprise plan costs £32 per user/month (billed annually) and both adds and expands on all the CRM and account management features a company could need. The plan allows for unlimited company records and document storage, as well as the ability to more personally customize the CRM and provides the most powerful reporting functionality of all the plans.
Aside from the main pricing plans, Really Simple Systems also offers Marketing and Service add-ons to help enhance your CRM.
The Simple Marketing add-on is priced at £15 per month (billed annually), however, it also comes free with 5+ users on the Enterprise plan. This add-on offers a simple way to engage with customers by allowing for up to 5,000 emails a month and provides all standard email marketing features including a campaign and template designer, scheduling, and response tracking.
The Advanced Marketing add-on comes in at £32 per month (billed annually) and offers more powerful email marketing functionality including enhanced campaign management and automation, as well as a host of further tools to avail of. This plan also allows for up to 50,000 emails per month.
The Service Desk add-on costs £32 per month (billed annually) and also comes free with 5+ users on the Enterprise plan. It is only available for Professional and Enterprise plans and provides users with all the standard case management features needed to deliver service to customers.
Really Simple Systems is a great cloud-based CRM software solution. Its features and pricing are ideal for SMEs and B2B organizations. The solution covers a wide range of business and marketing processes, as well as service and support. It’s advisable to try the product using the Free Plan, since it’s easy to upgrade to a paid subscription if you find the service extra effective for your business.
