Nimble is an insightful customer relationship manager created to help professionals build better relationships across all social channels.
Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. It is easy to set-up and start using right away.
This service's strength is its social media integration. Nimble brings together all your salespeople’s social media accounts in one platform, to help them mine those networks for new customers and keep them on top of their contact’s social media activities.
Nimble organizes all email and social media contacts in one place, giving its users a 360 degree view of all of their connections. Then they can use this information to make recommendations on who to mark as important contacts and encourage to follow-up at specific times.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
Nimble currently scores 90/100 in the CRM category. This is based on user satisfaction (90/100), press buzz (52/100), recent user trends (falling), and other relevant information on Nimble gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Social Media Integration: It combines all user's social media accounts into a unified contact book & inbox.
Email: Users can have multiple different email accounts synced with Nimble and can view them all at once or each account separately. Sending emails from any of those accounts is as easy as selecting from a drop down.
Tags: Contacts can be based on categories such as ‘influencer’, ‘prospect’, ‘previous client’, ‘job title’, ‘industry’, ‘keep an eye on’, ‘synergy partner’ or whatever new list user wants to create.
History: All emails and social engagement are saved in Nimble contact records.
Notes: Nimble allows its users to take notes inside a contact and time stamps it with date and time.
Deals: Users can manage active deals and view won and lost deals. Inside each deal there is a view to related notes and gain intelligence on each contact that may be involved in that particular deal.
Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in May 2025.
This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...
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Main users of Nimble are small and medium-sized businesses.
It is generally used for Customer Relationship Management.
Supported platforms: Linux, Mac, Windows, iOS & Android.
Nimble is most commonly used together with: ActiveCampaign, Talkdesk, Freshdesk.
It integrates with: Quotroller, Desk, Freshdesk, Xero, Zoho CRM, PieSync, MailChimp, HubSpot, HootSuite, Wufoo, ActiveCampaign, Constant Contact, FreshBooks, Talkdesk , PandaDoc, Google Contacts, Zendesk, RightSignature, Highrise CRM, SocialBro, Mad Mimi, INinbox, WebMerge, Zapier, Aweber, Evernote, Podio, ClickDesk, Harvest, HipChat, Magento , Shopify, SugarCRM, SalesLogix, Nutshell CRM, NetSuite, Batchbook.
The Nimble platform offers access to their stored data via APIs.
They offer multi user accounts.
Support provided: User forums, FAQs, support tickets, weekly demos, and solution partners.
The database can be segmented in many ways but tags are the most powerful. Adding a tag to a contact record enables that contact to belong to that group you need. Any Contact can belong to multiple groups. Using Nimble's widget means that if you see a Contact mentioned online or you receive an email from a Contact, you can simply hit "add to Nimble". But in the process, you can build a complete record such as the name, address, phone number, email, website etc.
I like most of things in that product. It is a great organization in your hand. But usability of whole system could be improved in my opinion
We all use Nimble at StoryMiners to stay in touch with clients, find new prospects, and to stay abreast of what matters in our industry and to our clients.
