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What is Nimble?

Nimble is an insightful customer relationship manager created to help professionals build better relationships across all social channels.

Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. It is easy to set-up and start using right away.

This service's strength is its social media integration. Nimble brings together all your salespeople’s social media accounts in one platform, to help them mine those networks for new customers and keep them on top of their contact’s social media activities.

Nimble organizes all email and social media contacts in one place, giving its users a 360 degree view of all of their connections. Then they can use this information to make recommendations on who to mark as important contacts and encourage to follow-up at specific times.

Nimble Awards

Nimble currently scores 90/100 in the CRM category. This is based on user satisfaction (90/100), press buzz (51/100), recent user trends (rising), and other relevant information on Nimble gathered from around the web.

The score for this software has improved over the past month. What is this?

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Nimble Product Overview

  • Social Media Integration: It combines all user's social media accounts into a unified contact book & inbox.

  • Email: Users can have multiple different email accounts synced with Nimble and can view them all at once or each account separately. Sending emails from any of those accounts is as easy as selecting from a drop down.

  • Tags: Contacts can be based on categories such as ‘influencer’, ‘prospect’, ‘previous client’, ‘job title’, ‘industry’, ‘keep an eye on’, ‘synergy partner’ or whatever new list user wants to create.

  • History: All emails and social engagement are saved in Nimble contact records.

  • Notes: Nimble allows its users to take notes inside a contact and time stamps it with date and time.

  • Deals: Users can manage active deals and view won and lost deals. Inside each deal there is a view to related notes and gain intelligence on each contact that may be involved in that particular deal.

Languages Supported: English

CRM Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in May 2022.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...


Nimble Features

  • 2-Factor Authentication
  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Social Media Monitoring
  • Sales Automation
  • Pipeline Management

Nimble Pricing Plans

Other pricing information:

$15/month/user, with 14-day free trial.

Credit card required: No

Nimble FAQs

Who are the main user groups of Nimble?

Main users of Nimble are small and medium-sized businesses.

What is Nimble generally used for?

It is generally used for Customer Relationship Management.

What platforms does Nimble support?

Supported platforms: Linux, Mac, Windows, iOS & Android.

What are some applications Nimble is commonly used in tandem with?

Nimble is most commonly used together with: ActiveCampaign, Talkdesk, Freshdesk.

Does Nimble integrate with any other apps?

It integrates with: Quotroller, Desk, Freshdesk, Xero, Zoho CRM, PieSync, MailChimp, HubSpot, HootSuite, Wufoo, ActiveCampaign, Constant Contact, FreshBooks, Talkdesk , PandaDoc, Google Contacts, Zendesk, RightSignature, Highrise CRM, SocialBro, Mad Mimi, INinbox, WebMerge, Zapier, Aweber, Evernote, Podio, ClickDesk, Harvest, HipChat, Magento , Shopify, SugarCRM, SalesLogix, Nutshell CRM, NetSuite, Batchbook.

Does Nimble offer an API?

The Nimble platform offers access to their stored data via APIs.

Does Nimble offer multi-user capability (e.g. teams)?

They offer multi user accounts.

Does Nimble offer guides, tutorials and or customer support?

Support provided: User forums, FAQs, support tickets, weekly demos, and solution partners.

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Nimble User Reviews

Average User Rating:
4.51/5 based on 997 user ratings.
Your Rating:
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"Nimble makes me a much better business"

// HR Generalist at Lucky Table

What do you like about Nimble?

The database can be segmented in many ways but tags are the most powerful. Adding a tag to a contact record enables that contact to belong to that group you need. Any Contact can belong to multiple groups. Using Nimble's widget means that if you see a Contact mentioned online or you receive an email from a Contact, you can simply hit "add to Nimble". But in the process, you can build a complete record such as the name, address, phone number, email, website etc.

What do you dislike about Nimble?

I like most of things in that product. It is a great organization in your hand. But usability of whole system could be improved in my opinion

What have you been using it for and what problems did Nimble solve?

We all use Nimble at StoryMiners to stay in touch with clients, find new prospects, and to stay abreast of what matters in our industry and to our clients.

Ease of use
Value for money
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