What is Funnel?

"Funnel is an easy-to-use CRM designed for business owners & Sales teams to manage their entire sales workflow without the bloat of useless features."

We had an ongoing problem with handling work inquiries coming mostly from our own website. We would either lose track of them because they would just drift down into the depths of our inboxes, and we would often forget to follow up on deals we didn’t receive a reply on.

We figured all this trouble can be solved — at least to a point — with an app that would have the following basic feature set:

  • a simple form for capturing leads, similar to a contact form many sites have,
  • a centralized place that would allow us to process these leads, that was not in our email inboxes, potentially lost or forgotten about among other email,
  • a way to communicate with our customers through the app, as well as through standard email,
  • ability to put together and send professional proposals as we couldn't be bothered to create PDFs each and every time someone wanted an estimate,
  • an address book that consisted of profiles of people that contacted us, but one that we could add to manually as well.
  • See who has viewed your emails, proposal and quotations.

Funnel scored 72/100 in the CRM category. This is based on user satisfaction (96/100), press buzz (22/100), recent user trends (falling), and other relevant information on Funnel gathered from around the web.

The score for this service has improved over the past month. What is this?

  • Funnel
  • Funnel
  • Funnel

Funnel Product Overview

  • Contact form creation and editing without technical knowledge

  • Deal Tracking

  • Business address book (lightweight CRM)

  • Proposal creation and delivery via email

  • Gmail integration

  • See who viewed your Emails, Proposal and Quotations

Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate CRM Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in October 2018.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...


Funnel Features

  • 2-Factor Authentication
  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Pricing
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Order management
  • Landing Pages
Compare Pricing

Funnel Pricing Plans


1 user(s) / month
  • 15 deals a month
  • Unlimited number of Contacts
  • One User
  • Free 14 days Trial (with no commitments)
  • Email Templates
  • One Form

Pro Plan

5 user(s) / month
  • Free 14 days Trial (with no commitments)
  • Premium Support
  • Email Templates
  • Unlimited number of Contacts
  • Unlimited number of Deals
  • 5 Users
  • Unlimited Forms

Additional User

1 user(s) / month
  • Add another user in your Funnel CRM

Plans starting from: $10.00/month Credit card required: N/A

Funnel FAQs

Does Funnel offer guides, tutorials and or customer support?

* Updated Helpdesk with FAQs, guides and videos
* Friendly Chat Support
* Facebook Group for better Feature Request
* Email Support
* Phone Support

What are some applications Funnel is commonly used in tandem with?

  • Fully Integrated with Gmail and G suite.
  • You can easily embed code on your website within minutes

Does Funnel offer multi-user capability (e.g. teams)?

* Multi User
* Multi Company
* Multi Pipelines

Does Funnel integrate with any other apps?

  • Fully Integrated with Gmail and G suite.

What platforms does Funnel support?

Funnel is a Web based product with a fully responsive design so you can manage it on the go.

Dedicated Apps are coming soon for:
* Apple Devices (iPhone, iPads and Macbooks)
* Android Devices
* Chrome Extensions
* Gmail Extensions
and more

Who are the main user groups of Funnel?

Business Owners and Sales Teams including:
* Freelancers
* Small businesses
* Mid Sized businesses
* Startups
* Agencies
* Anyone who uses internet/emails to communicate with their customers

Funnel can be used for any type of Industry like:
- Digital Agencies
- Freelancers of any service
- Software Houses
- Designers
- Photographers
- Personal Trainers
- Online Stores
- Bloggers
and much more

Page last modified:

Funnel User Reviews

Average User Rating:
4.8/5 based on 5 user ratings.
Your Rating:
User profile picture

Absolutely User friendly!

What do you like about Funnel?

Funnel CRM software offers lots of functionality at a value for money. While the customization options aren't as extensive as those of some other CRMs I have used, there are a lot of ways that Funnel meet my needs. On top of that, everything within the Funnel CRM is built to work together, there isn't a need for tech knowledge to use it.

What do you dislike about Funnel?

Funnel is a massive company with big teams in 2 countries, and when you need to get in touch with a live person, you feel the size. It's not unusual to be speaking to live system before speaking to a live person. On the upside, once you get through, everyone is quick to assist, friendly and diligent about quick follow-ups. While customer service is certainly a concern, for the value for money point and built-in functionality, Funnel is a very well recommended

What have you been using it for and what problems did Funnel solve?

In general, Funnel CRM is easy to implement, use as well as user-friendly. The fact that it offers a 14-days free version for anyone who are interested, especially small business and freelancer. Besides that, the systematic CRM delivers an easy follow-up step with clients as well as keeping up deals with leads.

Ease of use
Value for money
Customer service
User profile picture

Very Satisfied With This CRM

// Project Manager at Bramerz

What do you like about Funnel?

I have connected my website contact form with funnel CRM and it automatically brings all the leads in one place. There was no learning curve and UI was very intuitive. The best feature was sending proposals directly from the CRM.

What do you dislike about Funnel?

It needs more integrations like Zapier, facebook messenger, slack and few other softwares.

Ease of use
Value for money
Customer service
User profile picture

Best CRM for Digital Marketing Agency

// SEO Expert at Buzz Interactive

What do you like about Funnel?

Intelligent CRM for Smart Team Suitable for small businesses, freelancers & Agencies.
Close more Sales
Never Miss Followups
Save Time on Data Entry
Improvement in Lead Conversion
Increase Revenue per Sales Person
Lower your Sales and Marketing Costs
2 Way Gmail Sync inside CRM
Send Professional Proposals and Quotations

What do you dislike about Funnel?

We are using Funnel CRM from last 1 year and we are really happy with it. I haven't found anything which I don't like about Funnel.

Ease of use
Value for money
Customer service
User profile picture

Worth Your Money

What do you like about Funnel?

Interactive Features like quick follow up, interactive interface and manual creation of deals.

What do you dislike about Funnel?

So far I'm having a great experience using this software but more integrations like facebook messanger and some other will add an extra flavor to this software.

What have you been using it for and what problems did Funnel solve?

I work as a free lancer, and I'm using it to manage my clients. Best features that i found are:
- Quick Follows Ups
- Time Management

Ease of use
Value for money
Customer service
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