Capsule is a solid, easy-to use CRM system which is a good tool for small to medium-sized businesses, particularly those using Google Apps.
It is competitively priced, and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.
Customizable: Users can customize Capsule to fit their business.
Complete Contact Wiew: The contact page offers a birds eye view of everything users know about a contact, so that they can keep track of the people, companies and other organizations.
Manages Sales Pipeline: Keeps track of where each opportunity is at, using milestones such as prospect -> meeting -> proposal -> won etc.
Make Sure Things Get Done: Manages to-do lists and calendar using tasks in Capsule to ensure things don't get forgotten.
Manage Groups of Contacts with Lists: Creates lists by filtering contacts using given criteria, such as which city they're in, how they are tagged, when they were added, or using custom fields.
Credit card required: N/A
Free: Up to 2 users; 10MB storage; 250 contacts
Professional: £8/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.
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Main users of this service are small and medium-sized companies.
It is used for customer relationship management, and contacts and pipeline management.
This service Web-based, works on Linux, Mac, Windows, Android, and iPhone-iPad.
It is most commonly used with Google apps; Xero; FreshBooks; MailChimp; ActiveCampaign; Wufoo Forms; ClickDesk; and others.
It integrates with: Google apps; invoicing and accounting apps, email marketing apps, website forms, email tracking apps etc.
The Capsule API allows developers to create applications that can retrieve or update data in Capsule account.
It offers multi-user capability.
They have live support available Monday – Friday, 9am – 5pm BST.