TXTImpact

What is TXTImpact?

Textimpact helps you to grow your business through SMS Marketing, business text messaging, SHORT CODES, SMS API and more use for Business MMS Marketing.

TXTImpact is a simple, fast and reliable Online SMS Messaging Platform. With the TXTImpact Mobile Messaging Platform, we offer our customers access to secure, dependable and high capacity messaging services. TXTImpact meets corporate-wide messaging needs for alert notification, business continuity and collaboration, enabling hundreds, or even hundreds of thousands, of individuals to be reached in real-time.

Our Products are:

  1. TXTImpact Bulk SMS Messenger
  2. TXTImpact Interactive Manager
  3. TXTImpact Gateway

Our Services are:

  • SMS Marketing solutions
  • Text Message Service for business
  • Text Message Marketing
  • Mass Text Messaging Service
  • Picture Message Marketing
  • MMS Messaging
  • SMS API
  • MMS API
  • International SMS Service
  • Global SMS
  • Short Code Provider

Our Mobile Marketing Solutions

  1. Text To Win - Incentivize your promotions with text to win campaigns
  2. Text Alerts and Notifications - Targeted text alerts and notifications to reach your audience
  3. Text Voting and Polling – Engage your audience with real-time text voting and polling
  4. Mobile Coupons - Increase ROI and reward participation
  5. Text2Survey – Mobile Surveys provide real-time customer feedback
  6. Real-Time Text to Screen – Text to Screen Text Messaging Software & Mobile Marketing Technology

TXTImpact supports Text Messaging to the all US, Canada carriers and has direct SMPP delivery to all major carriers using the short code. TXTImpact is a certified mobile marketer of the Mobile Marketing Association.



TXTImpact Awards


TXTImpact currently scores 86/100 in the Instant Messaging & Chat category. This is based on user satisfaction (96/100), press buzz (42/100), recent user trends (falling), and other relevant information on TXTImpact gathered from around the web.

The score for this software has stayed the same over the past month. What is this?
www.txtimpact.com
  • TXTImpact

Instant Messaging & Chat Market Radar

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TXTImpact Product Overview


Languages Supported: English

Instant Messaging & Chat Software Buyer Guide 2025

Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in June 2025.

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...

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TXTImpact User Reviews

Average User Rating:
4.82/5 based on 19 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated TXTImpact over time. It shows how existing users see TXTImpact with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.8/10
Arrow Left Recent Older Arrow Left
Usefulness
9.9/10
Ease of use
9.7/10
Value for money
9.9/10
Customer service
9.6/10
User profile picture

"Easy to use, Affordable and Feature Rich"


What do you like about TXTImpact?

Some of the features that I like the most about TXTImpact are Mass Texting service, Text email or vice versa, and Screen-to-text. The deliverability rate was high and also running mass texting campaigns were also easy to set up and run.

What do you dislike about TXTImpact?

They should try to bring AI features in the coming updates. Although their customer support is proactive, they should bring 24/7 telephonic support as well.

What have you been using it for and what problems did TXTImpact solve?

I have been using it for my mass texting campaigns for my small dropshipping business in the US. It has helped me to streamline the process of running mass texting campaigns effortlessly, smoothly, and efficiently.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Drip Messages and Email Marketing Integration"


What do you like about TXTImpact?

It can operate autonomously as an SMS autoresponse service or you can design your own drip message marketing strategies. It can also operate as a means to collect email addresses for more wide campaigns. That make it easy to use.
TXTImpact supports multiple integrations. For example we have added this to our facebook page to run campaigns and gain subscribers. we have also integrate with our WordPress page which help us to notify subscribers of new posts on our websites. Email integration is also very useful for campaigns. TXTImpact integrates with two of the top email services, MailChimp and Constant Contact which provide us great option to choose as we want.
Some mose important factor which I like are Age Gate,API Access,Autoresponder etc these are the main factor our firm choose TXTImpact.
One more plus point is that they provide easy step by step tutorials , due to that its very easy to learn and use there products. Apart from that they also provide on demand videos for any problems we face, which is quite unique in term of customer services.

What do you dislike about TXTImpact?

Subscriber Management is little annoying for me and I have also found some issues with Scheduling mails. Apart from that we havn't faces any issues.

What have you been using it for and what problems did TXTImpact solve?

TXTImpact offers web-based Text Message Marketing and Business Text Marketing solutions that allow us to interact directly to our customers in marketing campaigns. In our previous product we arent able to see the realtime data of the campaign but due TXTimpact provide real time data which we use in our next strategic step.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Great Product"


What do you like about TXTImpact?

We are in a tough market that is getting tougher, and our marketing efforts were falling short. Part of our problem was tracking and attribution was not giving us actionable data.TXTImpact straightened that out for us and helped us drive our conversion rates up by 3%!

What do you dislike about TXTImpact?

Early on, there was no visibility into revenue generated by marketing campaigns...However, this feature was added, so this is now a Pro!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Marketing TXTImpact is Amazing!"


What do you like about TXTImpact?

From day one our experiences with TXTImpact has been amazing! They are prompt, care about their service and customer, and are simply wonderful to work with! Highly recommend to any business that is results oriented and wants to grow.

What do you dislike about TXTImpact?

little hard to learn at first. We had a few issues being able to log in but that was sorted out very quickly.

What have you been using it for and what problems did TXTImpact solve?

Full service offering and very reasonable pricing. The back end dashboard provides full transparency. You know exactly where your money is going and how it's being utilized. Previous companies we've utilized would simply send us a monthly report. TXTImpact, we can log in daily and see how our keywords and ads are performing.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"TXTImpact was a great choice for our business!"


What do you like about TXTImpact?

It has been an absolute pleasure to work with the TXTImpact team to improve our marketing and advertising on our social media platforms to include LinkedIn, Facebook and YouTube. Rep is always responsive in coordinating efforts to improve our presence through the World Wide Web and boost business for us in every way possible. He always has great input on what we can do to better our marketing and advertising and always thoughtfully answers any questions I have. The business has definitely increased because of the work this team has done for us. We couldn't have picked a better company/team to work with! Five stars and two thumbs up!!!

What do you dislike about TXTImpact?

Great customer service, attention to detail, easy to work with, always looking to improve our marketing and advertising in any way possible!

What have you been using it for and what problems did TXTImpact solve?

Great customer service, attention to detail, easy to work with, always looking to improve our marketing and advertising in any way possible!

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The most professional and complete website chat tool available"


What do you like about TXTImpact?

I love the ability to integrate Facebook into the chat as well as being able to respond from my email.

What do you dislike about TXTImpact?

The only con is there are so many features it can be confusing at first to new users but it becomes more familiar after using it for a while.

What have you been using it for and what problems did TXTImpact solve?

I love TXTImpact and their products, it is highly customizable and easy to get the hang of. The only thing I am not totally sold on yet is their chat. I feel that if I see a chat option on a site that I will get an immediate response. I like the innovation of what they are doing in this regard, but am still not totally sold:) Everything else is awesome!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Amazing product that has lots of potential."


What do you like about TXTImpact?

I'm a big fan of Mailchimp, but TXTimpact is an entirely different product. It's simple in design and functionality - but it does a lot to make customer communication personalized and easy. The map function is great - allows you to quickly visualize who is using your site. Also, the different forms of communication greatly enhances our customer service. There's a lot more features I'd love to see, but if they keep up the pace, TXTImpact will be the top of the food chain!

What do you dislike about TXTImpact?

It took a long time for us to configure it when we only needed the basic functions of online chat and email integration.

What have you been using it for and what problems did TXTImpact solve?

Love the customization. Used this to message customers and potential customers, and found it to be a very powerful tool. I also appreciate how granular you can get when it comes to segmentation, messaging, etc.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Good service, good product"


What do you like about TXTImpact?

TXTImpact is a guiding hand to help me navigate the waters of online marketing. There is no way that I could do this myself. Every component that one needs to create and prosper from a commerce site is available in one location. The staff is educated and customer-oriented.

What do you dislike about TXTImpact?

Deciphering all the report capabilities is a little advanced for me personally, but my account manager helps me with it.

What have you been using it for and what problems did TXTImpact solve?

Very knowledgeable, up to the minute understanding of online marketing.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Amazing tool for customer support"


What do you like about TXTImpact?

I used this software just for a short time because I'm not in the customer support department, but I like the design and the ease of use.

What do you dislike about TXTImpact?

I needed the TXTImpact API for additional data analytics, and it took me some time to getting used to using this API.

What have you been using it for and what problems did TXTImpact solve?

Can be hard to integrate into all your tools depending on what you are using. However, if you are looking for a great chat app (and that is your main / only use) I have no complaints.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great tool for notifying our staff of global changes"


What do you like about TXTImpact?

Super easy to use and my staff loves it. It has been an excellent way for us to get the word out quickly

What do you dislike about TXTImpact?

I would like an app, so I can use it with my smartphone and not have to get on a computer, other than that we don't have any other issues.

What have you been using it for and what problems did TXTImpact solve?

I like to be able to send the same message to multiple recipients, and this app is excellent for that and easy to use

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great tool"


What do you like about TXTImpact?

Super easy to use and my staff loves it. It has been a great way for us to get the word out quickly.

What do you dislike about TXTImpact?

There is a tiny learning curve, but customer support is always there to help you, and the live chat feature is great!

What have you been using it for and what problems did TXTImpact solve?

Extremely easy to use, efficient, an excellent tool for communication with clients! Very detailed ability to integrate with other functions or the simple, basic setup. Beta "Chat" feature I really enjoy, and so do clients.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

" Ease of use and pricing "


What do you like about TXTImpact?

he customer service is wonderful. The owner responded a few technical issues I had within minutes. I have a lot of experience with texting services, and TXTImpact is the best one I have used. I highly recommend this product to anyone.

What do you dislike about TXTImpact?

I would like an app, so I can use it with my smartphone and not have to get on a computer, other than that we don't have any other issues.

What have you been using it for and what problems did TXTImpact solve?

I like this product for the ease of use. The fact that I can customize it quickly is a huge plus, so I'm not using something I don't need.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Able to implement this product for a clients campaign."


What do you like about TXTImpact?

We love the multiple features that TXTImpact Texting has to get an SMS marketing campaign going. The drip messages and auto-scheduler have been the best part. Program in a few messages set the times, and sit back.

What do you dislike about TXTImpact?

I would like an app, so I can use it with my smartphone and not have to get on a computer, other than that we don't have any other issues.

What have you been using it for and what problems did TXTImpact solve?

So glad we found TXTImpact - getting texts out to the church members couldn't be easier! And the unlimited keywords is so helpful. Thanks TXTImpactfor helping our communication skills!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Mass Text Messaging Services"


What do you like about TXTImpact?

TXTImpact is well laid out and easy to use; it's easy to add users and create new campaigns. It's effortless for me to send text messages to large groups of people very quickly, and I can send to specific lists easily.

What do you dislike about TXTImpact?

I want to be able to add emojis without being charged an additional fee. Also, they are adding features that I think will only enhance and make it more marketable.

What have you been using it for and what problems did TXTImpact solve?

It is an excellent product for the price and offers fantastic support. It is easy to navigate and allows you to gain control of your campaigns, making it beneficial for any business.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Bulk SMS "


What do you like about TXTImpact?

I recommended TXTImpact Text Message Services to a friend of mine who runs a non-profit with over 100 locations across the US. Immediately we ran into challenges. It turns about another company offered the robust platform she needed for her many sites. Unfortunately, the cost was prohibitive.

What do you dislike about TXTImpact?

I appreciate the ease of use of the software. To get through the primary task of setting up an SMS campaign, sending it, and tracking responses, it does the job without making it complicated.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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