FreshBooks

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What is FreshBooks?

FreshBooks is an accounting task management service, ensuring that all of your processes are fast, easy and secure. Send invoices, track time and capture expenses in minutes.

FreshBooks is a cloud-based accounting software service that is expressly designed for SME's and startup businesses and services. You can send invoices to clients and get paid for your time and expertise.FreshBooks deals with invoices and accounting documents of all kinds - and is completely flexible in terms of approach.


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FreshBooks currently scores 91/100 in the Accounting category. This is based on user satisfaction (90/100), press buzz (61/100), and other relevant information on FreshBooks gathered from around the web.

The score for this software has improved over the past month. What is this?
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FreshBooks Review

Editors' Review by the Accounting Software Review Team

FreshBooks is one of the most popular cloud-based accounting platforms in the current market. It’s lightweight and easy-to-navigate interface can be a good fit for the self-employed and individuals doing freelance jobs. Growing businesses and larger companies can also make use of this platform since FreshBooks has advanced tools designed for enterprises with several business needs related to managing and processing accounts receivables, bills, invoices and expenses.

Paperwork is a challenge to deal with, especially if you’re working alone or within a small team. Larger companies and departments often have their own accounting team to deal with paperwork. For freelancers and the self-employed, they don’t have the same luxury. However, FreshBooks simplifies this entire process by providing users with a system that automates their daily operations and offers useful insights.

FreshBooks is also compatible with both iOS and Android operating systems, which allows several people to use it on different mobiles and devices. This enables you to use it any time and any place, allowing you to be productive wherever you go.

FreshBooks Features

FreshBooks’ core features including:

Invoicing

With FreshBooks, you can create professional-looking invoices within seconds. This gives you credibility from the perspective of your clients. As long as you have your logo, you can customize and personalize your invoices. Additional benefits include the ability to accept credit card transactions and get paid faster by your clients. You can also add invoice due dates, offer discounts, automatically calculate taxes and customize invoice payment terms.

Expenses

You can easily track your expenses with FreshBooks. This is done by connecting your bank account to the solution and getting updates about your recent spending. Additionally, you can snap pictures of your receipts and upload them to FreshBooks. This ensures every penny spent is taken into consideration.

Time tracking

You can easily gauge at a glance how long it will take you to finish your tasks. Just let the system keep track of how long you’ve been working and then you’ll have an accurate estimate of the hours you’ve worked. This ensures a timely and accurate representation of how productive you’ve been.

Accounting

When accounting is done manually, you can expect a few inaccuracies and errors in your data. Prevent this from happening by using FreshBooks’ easy-to-use double-entry accounting tools. It comes with several core functions including balance sheets, trial balances, general ledgers, journal entries and accountant access. With this feature, you can make decisions based on real-time business information and data-driven insights.

Projects

Other than accounting management features, FreshBooks also has project management and team collaboration tools. You can connect with your team members and work efficiently for your projects. Additional features include the ability to chat with your members, assign project due dates and share important documents and files within FreshBooks.

FreshBooks invoicing software

FreshBooks Benefits

FreshBooks’ top three benefits are discussed below:

A simple and unified interface

For the self-employed and freelancers, FreshBooks offers the most basic features they require in an accounting solution. With customization tools and an easy-to-navigate interface, teams won’t have difficulty in communicating with their members, sharing documents and tracking their expenses. Everything can be found in a single and unified interface.

Responsive mobile design

FreshBooks has a responsive mobile design that keeps you connected regardless of where you are. It’s available on both iOS and Android devices. Even if you’re not in the office or at your computer, you can still create and send invoices, chat with your clients and sync data across a variety of platforms.

Easier payment processing

Another top benefit from FreshBooks is related to its payment processing tools. Its reliable and efficient invoice-to-payment functionality makes it easier for businesses to keep track of the invoices they’ve sent and the payments they’ve received. You don’t have to chase after people who haven’t paid yet as you can be notified of any overdue payments. This keeps you updated with any balances your business still has left.

FreshBooks time tracking

FreshBooks Pricing

Four pricing packages are made available for FreshBooks users. The price varies because of the difference in its features and the level of functionality it provides for individuals. Additionally, these plans are designed for several types of industries. This is further discussed below in the packages. But before you opt for a plan, you can test out each pricing solution and its corresponding 30-day free trial period.

Lite

Lite is priced at $15 per month. It’s meant for five billable clients and is most suitable for self-employed professionals who are constantly on the go. This plan comes with the solution’s most basic features such as unlimited invoices, unlimited expense entries and unlimited time tracking functions. This eases the process involved in managing your financials by making it easier to automatically input data.

With this plan, you can accept online credit card transactions and ACH bank transfers. You can also have insightful tax time reports and the ability to integrate with 200-plus applications. If you want to add more team members into the system, you must pay $10 per person.

Plus

The second pricing package is Plus whose price is set at $25 per month. You can have 50 billable clients. It has all the features provided by Lite with key upgrades and additional tools. These tools include unlimited proposals, automated recurring invoices, double-entry accounting reports, client retainers, scheduled late fees and automated late payment reminders.

With the addition of these features, it’s clear that Plus is catered for small businesses that are looking to achieve big goals. Like Lite, for every team member you add, you pay $10. Advanced payments also cost $20 per month. Plus is the most popular pricing plan people go for.

Premium

Premium is designed for growing businesses with dynamic teams. If you’re not satisfied with what the previous plans have offered, you can test out Premium. It has a wider range for its users, allowing for 500 billable clients. For a price of $50 per month, you can enjoy all the features offered in Lite and Plus but with more people involved.

Select

This plan does not have a set price. You must contact the sales team for a quotation. However, it’s perfectly suitable for thriving businesses that require a custom service. This plan has all of the features of FreshBooks Premium but also includes features such as lower credit card transaction rates, exclusive access to our Select Support and Onboarding teams to train your team and migrate your books from other platforms, and the removal of FreshBooks branding from client emails.

Conclusion

If you’re looking for a cloud-based solution that can cater to your financial requirements, then FreshBooks is the best place to start. It’s feature-rich and scalable with several known benefits many users can enjoy. With a fast and reliable accounting suite, the interface makes it easy for users to create professional-looking invoices and automate tasks such as follow-ups and expense tracking.

FreshBooks is more than just a place for you to keep track of your financials. It offers more than just tracking and managing options. You can send invoices to your clients, track the time your employees have worked, log your daily expenses and chat with customers online. Because it’s so popular, you can integrate other work platforms with it. This includes Asana, Trello and Basecamp.

Moreover, the company is working on improving FreshBooks. It will offer more collaboration features and efficient delivery functions. Additionally, the upgrades will include an improved search filter, multi-currency expenses and invoice conversations.

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FreshBooks Product Overview

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Languages Supported: English

FreshBooks Annual American Self-Employment Report

In this annually published report from Freshbooks we study how the narrative around self-employment is shifting in the United States. We focus on the following important themes: the COVID-19 effect, meaningful careers, work/life, gender equality and racial .... Published in January 2022.

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FreshBooks Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gantt Charts
  • General Account Ledger
  • Inventory Tracking
  • Multi-Account
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • P&L
  • Payment Processor
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Time Management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Resource Management
  • Collaboration Support
FreshBooks Pricing

FreshBooks Pricing Plans

Lite

$19.00
1 user(s) / month
  • Send unlimited invoices to up to 5 clients
  • Track unlimited expenses
  • Send unlimited estimates
  • Get paid with credit cards and bank transfers
  • Track sales tax & see reports
  • Access anywhere on iOS and Android

Plus

$30.00
1 user(s) / month
  • Everything including in Lite plan +
  • Send unlimited invoices to up to 50 clients
  • Automatically track expenses
  • Send unlimited estimates and proposals
  • Set up recurring billing and client retainers
  • Double-entry accounting reports
  • Invite your accountant
  • Mobile mileage tracking

Premium

$55.00
1 user(s) / month
  • Everything included in Lite and Plus plans +
  • Send unlimited invoices to an unlimited amount of clients
  • Track Bills, Bill Payments & Vendors with Accounts Payable
  • Track project profitability
  • Customize email templates with dynamic fields
  • Customize email signatures
  • Get paid with checkout links
  • Run financial and accounting reports
  • Automatically send late payment reminders and bill late fees

Plans starting from: $19.00/month Credit card required: No
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FreshBooks User Reviews

Average User Rating:
4.49/5 based on 661 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated FreshBooks over time. It shows how existing users see FreshBooks with regards to its usefulness, ease of use, value for money and customer service.

Overall
6.0/10
Arrow Left Recent Older Arrow Left
Usefulness
6.4/10
Ease of use
6.8/10
Value for money
5.2/10
Customer service
5.6/10
User profile picture

"Streamline Your Business Finances with Freshbooks, The Ultimate Accounting Solution"


What do you like about FreshBooks?

Freshbooks has a simple and intuitive interface that makes it easy for users to navigate and use the software.I have found that Freshbooks simplifies every financial transaction within my business's ecosystem. From budgeting to invoice tracking, FreshBooks enables me to make decisions faster at every step of the process.The platform's time tracking feature helps businesses accurately track billable hours, improving accuracy and productivity. Freshbooks is available as a mobile app, allowing users to manage their finances on-the-go, from anywhere in the world.Freshbooks has a dedicated customer support team that is available 24/7 to help users with any issues they may encounter.

What do you dislike about FreshBooks?

little bit slow working otherwise it's very wonderful financial transaction platform and very simple to use.

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
User profile picture

"Great Invoicing Tool for Time Tracking"


What do you like about FreshBooks?

The invoicing and expense tracking are very well implemented, the mobile app works great. For these basics, it works fine.

What do you dislike about FreshBooks?

I started on Freshbooks Classic, and after a few years, the lack of accounting features simply became too much to ignore. Coupled with the frequent price hikes, it's just too much for too little.

2/5
Usefulness
2/5
Ease of use
2/5
Value for money
2/5
Customer service
User profile picture

"Excellent & Very Fast Accounting Software for Business"


What do you like about FreshBooks?

Freshbooks' simplicity and breadth of capabilities are appealing to me. I use it to send estimates/proposals to customers, manage project time, generate invoices, and collect money. I can balance all revenue and spending and simply run thorough statistics on how and where money is coming from and going to thanks to the connection to my company bank account. When a bill is prepared, it is forwarded to the customer, together with any necessary follow-up messages.

What do you dislike about FreshBooks?

Freshbooks is doing well and offering dependable services since it maintains a highly-trained and attentive crew. I never had a serious difficulty, nor did my team have a huge one. I am hoping that this will continue to provide its superior service and that I'll be able to access all components in clever methods.

What have you been using it for and what problems did FreshBooks solve?

It has connected three important divisions in my business, namely Economics, Sales, and Projects. Furthermore, this tool helps us manage our valuable time, particularly when we operate as a team. This application is incredibly simple to use and has a very simple UI. I am overjoyed to be able to be using this instrument.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"The greatest accounting software."


What do you like about FreshBooks?

Freshbooks financial reports are amazing and very easy to understand.makes stocks tracing from purchase to sales very easy and secures them from theft.

What do you dislike about FreshBooks?

Its a great tool but requires training before using it and also requires accounting knowledge.i would say i have nothing to complain about on its functionality.

What have you been using it for and what problems did FreshBooks solve?

Its a great tool to trace ans ensure security of stocks from purchases to sales.
Its a great tool for financial reports representations.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"FreshBooks is highly user-friendly and diverse in features"

// Support at Strollers and Stilettos®

What do you like about FreshBooks?

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. FreshBooks has allowed us to easily keep track of time spent on projects, which helps us create more accurate estimates for future projects or proposals.

What do you dislike about FreshBooks?

The fact that there is a newer version, but I wasn't included in the upgrade or asked to upgrade to check out new features.

What have you been using it for and what problems did FreshBooks solve?

FreshBooks enable our company analysts to measure our business performances via data reports provided by FreshBooks' intuitive dashboard.

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
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