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What is Reply?

"Reply is a Sales Automation Software that puts your outreach on autopilot, while still making each communication personal. "

Reply is a sales acceleration platform, which automates one-to-many communication and scales cold your outreach capability, while keeping it completely personal. It increases a sales team's bandwidth and lowers costs, which equals more revenue for the company.

Whether it's inbound, outbound, recruiting, account management, business development, new user trials or existing customers - Reply takes care of outreach at scale.So sales reps can focus on speaking to prospects already in the pipeline.

The main use cases for Reply are:

  • Outbound Sales - automate outbound outreach to significantly scale sales and empower revenue growth.
  • Inbound Sales - engage in communication with potential customers and close more inbound deals.
  • Account Management - communicate with existing customers on a personal level.
  • Recruiting - reaching out to prospective job candidates.
  • Business Development - building relations with future partners.
  • FundRaising - reaching out to possible investors.
  • PR Outreach - pitching journalists and reporters with your idea.

Reply scored 87/100 in the Lead Management category. This is based on user satisfaction (87/100), press buzz (46/100), recent user trends (falling), and other relevant information on Reply gathered from around the web.

The score for this software has improved over the past month. What is this?

Reply Awards

Reply Quality Choice Badge 2020 Reply Trusted Vendor Badge 2020
  • Reply

Lead Management Market Radar

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Reply Product Overview

  • Email Automation Tool:Design a series of personalized emails with automatic follow ups. Our system will automatically pause people that replied.

  • Detailed Analytics: See what happens to your emails once you send them. Reply tracks your delivery, click, open and reply rates. A\B test your emails copy and find what templates work best.

  • Inbox Replies: All replies will go straight to you inbox. Reply connects to your email account and all sent messages appear 100% manually typed.

Languages: English

Lead Management Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Lead Management software for business. Published in June 2020.

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funne...


Reply Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial

Reply FAQs

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Reply User Reviews

Average User Rating:
4.35/5 based on 15 user ratings.
Your Rating:
User profile picture

"Email marketing and outreach automation tool"

// Head of Content Marketing Department at Serpstat

What do you like about Reply?

It has greatly improved open and reply rates of our outreach emails. It's customizable and allows you to send sequential emails with custom settings which work wonders for open rates.

What do you dislike about Reply?

Some deliverability issues, also macros verification would be a good feature. Sometimes our managers can write a macro like [name] instead of [Name] and it doesn't register as a macro, which results in "Hello, [name]" emails. Which is bad :)

What have you been using it for and what problems did Reply solve?

Email marketing, outreach, outbound emails. Mostly for PR purposes.

Ease of use
Value for money
Customer service
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