BambooHR Review

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BambooHR Reviewed

Editors' Review by the Human Resources (HR) Software Review Team

BambooHR is an online human resources software solution designed for small and medium-sized businesses. The web-based workforce solution offers a variety of tools and features, like the human resources information system (HRIS) and the applicant tracking system (ATS), for small and developing companies in different industries to help them manage the crucial aspects of the employee lifecycle.

BambooHR provides human resource professionals and HR teams with the ability to successfully transform their HR management process from manual employee tracking and workforce management to more personalized and automated methods. This allows them to minimize time spent on administrative work and focus more on value-adding tasks.

The HR solution is ideally suited for businesses and organizations with a workforce size of 10 to 500. Some of its core features include centralized employee information, time-off management and customizable fields, reports, and access levels.

BambooHR Functions

BambooHR provides businesses with a robust HR management solution by making HR tasks and processes significantly easier and more efficient. Core HR responsibilities such as employee attendance and scheduling, time-off requests, workforce training and certifications, and employee benefits—essentially every aspect of the employee lifecycle are made more manageable and less time-consuming.

The online HR solution also provides reporting features, which enables managers, executives, and stakeholders to get a better insight into their workforce. This concerns vital business indicators such as compliance metrics and certifications, as well as employee retention and turnover rates.

BambooHR’s core features allow HR professionals to perform tasks more effectively. Below are some of the main features offered by the web-based human resources software solution.

Centralized employee information

BambooHR offers businesses and organizations the ability to store vital employee information in a centralized repository. This includes the job and salary history of each individual in their workforce; current work status, position and responsibilities; emergency contact information; current address; past training received; dependent information; benefits; and other essential information your HR team keeps on file according to company policy.

Additionally, the platform also serves as a centralized repository for relevant online documents such as company forms, applications, performance reviews, training materials, health forms, and company handbooks. The system allows HR teams to store all the data in a single, easily accessible location as well as share them when needed.

BambooHR has a directory feature, enabling HR professionals to look up any employee within the company. The directory contains the employee’s name, position or job title, employment status, background information, date hired, as well as an ID photo. The employee information and contact details are easily accessible and may be shared with other authorized members of the company.

Time-off management solution

BambooHR has a time-off management feature. However, to allow the system to properly automate the time-off management process, the user has to initially specify their company’s time-off policy—i.e. accrual levels, maximum accruals, waiting periods, carryovers, and more.

Once the initial process/specification is completed, employees will be able to view their time-off balances, send time-off requests remotely, as well as check the company calendar to see which employees are scheduled to be on leave.

When a particular employee submits a time-off request, the manager of his/her department will be notified via email. The manager then has the power to approve or deny the request based on the company’s time-off policy, the service level requirements, the number of individuals already scheduled for leave and the amount of time the employee requesting for time-off has already accrued. The requester will receive an email notification containing the decision made by the manager.

Usability for global companies and organizations

For those with offices in different locations around the world, it’s essential you provide your employees the option to use their own language when using the HR software. BambooHR is designed with the global market in mind. The system currently supports a variety of languages, which includes Brazilian Portuguese, Dutch, English, French Canadian, German, and Spanish.

In addition to the language, which can be set up on a per-user basis, BambooHR also supports a number of local currencies, as well as options for timezone and date formats.

In addition to the aforementioned features, the automation tools and the ability to track organizational data like employee turnover and retention, BambooHR also offers customization services, user support, multiple admin seats, and the ability to maintain specifically inactive employees. Administrators have the power to provide full or limited access to the entire workforce based on job title, security level, and authorization requirements.

BambooHR product tour webpage screenshot

BambooHR Benefits

Built-in application tracking system (ATS)

With the built-in application tracking system, BambooHR makes the process of tracking and hiring potential talents that can contribute to the progress and development of your company more practical and manageable. The ATS solution it comes with is decent enough to compete against other HR solutions in the market.

User-friendly onboarding for introductory hires/employees

BambooHR is designed for ease-of-use, especially for first-time users. Freshly hired employees will receive a special email containing everything they need, including corporate documents relevant to their position within the company, training information, and access to system files.

This will help managers save a significant amount of time trying to orient new hires with the company’s workflow, policies, and so on. Moreover, new employees will also be able to import personal information into the system and start establishing connections with colleagues. Once the new hires log into the system, they will be able to participate in trainings and webinars, team discussions, and other events and activities.

Employee benefits and performance management

Managing employee benefits and performance can be a tedious and time-consuming process. With BambooHR, HR personnel are given the ability to quickly and easily access employee information through the ’employees’ tab and its customizable organizational chart. Assigning tasks to individual employees is made significantly more efficient. Once a task or assignment is attached to a particular employee, he or she will then receive a notification so they can start working on the assignment immediately.

Time-off accruals, requests, and benefits are also done through the same automation process. Employees may send time-off requests using their computer or mobile device, the system then notifies the manager who has the power to approve or deny the request. All the employee has to do is wait for an email notification containing the decision.

As far as performance management is concerned, BambooHR utilizes a smart system that does more than analyze employee performance every six months or every end of the year. The platform automatically manages employee performance by comparing each individual action to common everyday goals.

Seamless integrations

BambooHR comes with a native API client that allows for seamless integration with a wide range of existing software systems your business might already be using. This eliminates the need to re-enter crucial company information or reconfigure specific settings just to accommodate a new HR platform.

The web-based solution supports integration with CATS and HiringThing ATS systems, NetSuite ERP, performance review solutions such as Small Improvements and Bullseye Engagement, payroll solutions like Simplepay and TRAXPayroll. Furthermore, BambooHR also integrates seamlessly with time and attendance solutions such as NimbleSchedule and SwipeClock.

BambooHR Pricing

To get accurate and up-to-date pricing information for BambooHR, you may visit BambooHR’s official website to get a free price quote. A free trial is also available for interested parties.

The software solution comes with HR management features, employee self-service, hiring and onboarding, advanced components, integrations, and data-sharing and customer support. Performance management is available as an add-on.

Conclusion

BambooHR is intuitive, user-friendly and web-based HR software for small and medium-sized businesses with employees anywhere between 10 and 500. It effectively automates basic HR workflow, allowing HR teams to have more time to focus on other crucial tasks.

The dynamic mobile accessibility gives management and its employees the ability to keep track of vital employee information anytime and anywhere. BambooHR’s open API enables seamless integration with existing business process solutions.

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