Collaborative employee scheduling software designed for customer service teams where scheduling meets collaboration.
Soon is employee scheduling for modern teams.
Implement self-scheduling to a degree that works best for your situation. Offer your employees more freedom & responsibility. With this structure in place, you will increase employee happiness and set your customer service department up for success while scaling up. We work with CS teams of rapid growth scale-ups to innovative enterprise corporations. Reach out to us for a personal onboarding, we are here for you.
Benefits
* Increase productivity by introducing collaborative scheduling
* Happier employees by giving them a modern, fun & easy scheduling software
* Ready for growth with a good employee scheduling process
* Reduce the time spend on tedious scheduling tasks
Features
* Shift scheduling
* Advanced leave management
* Assign user groups & roles
* Personal work schedule for each employee
* Event-based communication
* Shared & individual inboxes
* Shift swap & cover
* Weekly and monthly overviews
* Capture attendance data to automatically generate timesheets
* Availability settings per employee
* Contract hours
* Mobile friendly
Set up a call with us today to go over your needs and we'll see how Soon can work for your customer service team.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Soon currently scores 84/100 in the Workforce Management category. This is based on user satisfaction (93/100), press buzz (33/100), recent user trends (falling), and other relevant information on Soon gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Schedule Shifts
Manage Leave
Plan Activities
Product recommendations, vendor rankings, market overview and tips on how to select Workforce Management software for business. Published in November 2024.
Products in this category help organizations maintain a productive workforce by assigning the right task to the right employee at the right time. You can use these products to handle overstaffing and understaffing issues, keep track of attendance and work h...
FREE DOWNLOAD Workforce-Management-Software-Buyer-Guide-2018.pdfMonday
Workday, ADP, Personio
Nmbrs, Quickbooks By Intuit,
Windows, Mac, Linux.
iOs, Android
Yes.
Google Calendar, Outlook Calendar.
Several others currently in Beta, available upon request
Yes, customer support and guides.
Service desks, Agencies, Call centers, Contractors, Construction Companies.
Yes, Soon is focused on teams.
Employee scheduling and project management.
Yes, currently only on request.
The design is well thought through, with attention to key details that supports the scheduling process and me selecting the right people for the job, who are available to work.
I have been able to be more strategic with the additional insights Soon provides, and my team has loved how Soon allows them to communicate with me.
integration with my outlook calendar in some way? so I can combine meeting invites and non-floor shifts in one view within Soon.
Prior, I had my team members sending availability requests and updates to me on whatsapp, email and sometimes a passing comment on the shop floor. It was hard to keep track of all of it and I often overlooked or misscheduled. This took so much time and energy and Soon beautifully solves it with an intuitive process, now all communication is in one place, I don’t miss a beat, and my team feels heard and taken care of.
