Soon

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What is Soon?

Collaborative employee scheduling software designed for customer service teams where scheduling meets collaboration.

Soon is the leader in online collaborative employee scheduling. Implement self-scheduling to a degree that works best for your situation and offer your employees freedom & responsibility. With this structure in place, you will increase employee happiness and set your customer service department up for success while scaling up. We work with CS teams of rapid growth scale-ups to innovative enterprise corporations. Reach out to us for a personal onboarding, we are here for you.

Benefits
* Increase productivity by introducing collaborative scheduling
* Happier employees by giving them a modern, fun & easy scheduling software
* Ready for growth with a good employee scheduling process
* Reduce the time spend on tedious scheduling tasks

Features
* Shift scheduling
* Advanced leave management
* Assign user groups & roles
* Personal work schedule for each employee
* Event-based communication
* Shared & individual inboxes
* Shift swap & cover
* Weekly and monthly overviews
* Capture attendance data to automatically generate timesheets
* Availability settings per employee
* Contract hours
* Mobile friendly

Set up a call with us today to go over your needs and we'll see how Soon can work for your customer service team.


Soon scored 84/100 in the Workforce Management category. This is based on user satisfaction (94/100), press buzz (21/100), recent user trends (falling), and other relevant information on Soon gathered from around the web.

The score for this software has improved over the past month. What is this?


Soon Awards

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Workforce Management Market Radar

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Soon Product Overview

  • User Friendly Employee Scheduling

  • Intuitive Scheduling Software for Teams

  • Online Employee Management Tool


Languages Supported: English, Dutch

Workforce Management Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Workforce Management software for business. Published in October 2021.

Products in this category help organizations maintain a productive workforce by assigning the right task to the right employee at the right time. You can use these products to handle overstaffing and understaffing issues, keep track of attendance and work h...

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Soon Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Employee Engagement
  • SAP Integration
Soon Pricing

Soon Pricing Plans

Trial

Free
  • 14 Free Trial

Team

$9.00
1 user(s) / month
  • Unlimited Schedules
  • Unlimited Events
  • Custom Roles and Locations
  • Custom Event Templates
  • Advanced User Availability
  • Basic User Permissions

Enterprise

Custom
1 user(s) / month
  • Access Provisioning
  • Custom Branding and Subdomain
  • Consolidated Billing
  • Organizational Configurations
  • 24/7 Support with 12h Response Time

Plans starting from: $9.00/month Credit card required: Yes

Soon FAQs

Does Soon integrate with any other apps?

Yes.

Google Calendar, Outlook Calendar.

Several others currently in Beta, available upon request

What platforms does Soon support?

Windows, Mac, Linux.

iOs, Android

What are some applications Soon is commonly used in tandem with?

Monday
Workday, ADP, Personio
Nmbrs, Quickbooks By Intuit,

Does Soon offer guides, tutorials and or customer support?

Yes, customer support and guides.

Who are the main user groups of Soon?

Service desks, Agencies, Call centers, Contractors, Construction Companies.

Does Soon offer multi-user capability (e.g. teams)?

Yes, Soon is focused on teams.

What is Soon generally used for?

Employee scheduling and project management.

Does Soon offer an API?

Yes, currently only on request.

Soon User Reviews

Average User Rating:
4.68/5 based on 17 user ratings.
Your Rating:
User profile picture

"Intelligent design"

// store manager at lululemon athletica

What do you like about Soon?

The design is well thought through, with attention to key details that supports the scheduling process and me selecting the right people for the job, who are available to work.

I have been able to be more strategic with the additional insights Soon provides, and my team has loved how Soon allows them to communicate with me.

What do you dislike about Soon?

integration with my outlook calendar in some way? so I can combine meeting invites and non-floor shifts in one view within Soon.

What have you been using it for and what problems did Soon solve?

Prior, I had my team members sending availability requests and updates to me on whatsapp, email and sometimes a passing comment on the shop floor. It was hard to keep track of all of it and I often overlooked or misscheduled. This took so much time and energy and Soon beautifully solves it with an intuitive process, now all communication is in one place, I don’t miss a beat, and my team feels heard and taken care of.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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