What is 360 Degree Feedback Software?
360-degree feedback software manages the process of collecting feedback on employee performance from a wide range of sources. The core difference of 360-degree feedback to traditional feedback collection methods is that employees are not only evaluated by their managers, but also their peers, subordinates, and customers.
Feedback is often aggregated through data collection forms such as surveys or questionnaires. The forms will likely feature a rating system to score employee’s against. These scores then provide the insight into how effective an employee is at undertaking their job.
The effectiveness of 360-degree feedback software lies in the ability to automate the entire feedback collection and data processing procedure. Respondents will often be able to access the forms on both the device and in the language of their choice. Once completed, they will receive analytical insights offering feedback immediately. Based on the results, HR departments will have an easier time aggregating the range of data to aid in the goal-setting process that is required going forward. This emboldens productivity as both HR teams and employees are able to monitor progress, based on the variance in how well they score over time.
Popular 360 Degree Feedback Software Products
360 Degree Feedback Software Vendor Landscape
The Market Radar™ below shows the top 360 Degree Feedback Software vendors on Crozdesk. It ranks vendors based on the Solution Strength (user reviews, satisfaction) and Vendor Size to provide an overview of the 360 Degree Feedback Software market landscape. You can find the winners in the recent 360 Degree Feedback Software Awards list.
Benefits of 360 Degree Feedback Software
There is a range of benefits that your company can realize from implementing 360-degree feedback software.
Recognize High Performers – Identify which employees are performing optimally, allowing them to be rewarded as is seen fit—thus spurring happiness and motivation in the workplace.
Recognize Potential – Identify where employees are performing suboptimally by collecting a range of feedback from various other individuals. This will offer insight into where their current strength lies and whether they possess the potential for improvement.
Limit Discrimination – By aggregating feedback from a range of sources, discrimination such as confirmation bias or against any other personal factors (such as gender or age) is minimized.
360 Degree Feedback Software Buyer Guide 2025
Product recommendations, vendor rankings, market overview and tips on how to select 360 Degree Feedback software for business. Published in May 2025.
Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...
FREE DOWNLOAD 360-Degree-Feedback-Software-Buyer-Guide-2018.pdfCommon Features of 360 Degree Feedback Software
| Feature | Feature Description |
|---|---|
| 360 Degree Feedback | Gather and manage anonymous feedback for employees from co-workers and managers. |
| API | Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using. |
| Batch Permissions & Access | Control user or group access and permission settings for software or other systems. |
| Comparative Reporting | Report across different employees, departments or job functions at the same time to discover hidden potential for improvement |
| Competency Assessment | Structure employee potential assessments to reduce the impact of subjective impressions |
| Competency Scale | Give employees a quantifiable and visual way to explore their potential and room for improvement |
| Custom Assessments | Customize assessments to fit general assessment templates around your specific department and office structure |
| Dashboard | Dashboards are digital interfaces commonly used to visualise data or give quick access to important features and functions of online platforms. They often serve as an overview gateway in software applications. |
| Data Export | Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications. |
| Data Import | Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past. |
| Data Visualization | Data visualization features render a visual interpretation of data sets through the use of charts, infographics and other visual cues generally in form of a reporting dashboard. |
| Department Rules | Create survey rules and questionnaires based on department specifics |
| Employee Database | Manage and update employee records in a centralised database. Used to keep information about work entry, age, past roles and other employee details. |
| Employee Engagement | Collect feedback from employees to recognize achievements, gather feedback and improve employee participation processes in the workplace. |
| Employee Incentive Management | Manage and track incentive schemes for your employees to improve performance and loyalty / retention rate. |
| External Integrations | Integrations with other software products or platforms to improve efficiency and compatibility across systems. |
| Feedback Management | Manage feedback through the use of surveys and similar elements issued to employees and/or customers to consolidate new ideas or track employee performance. |
| Forecasting | Forecast upcoming expenses, sales, revenue, user levels, etc. through the use of predictive methods and past data. |
| Gap Analysis | Help employees identifies areas of improvement which they need to work on |
| Mobile App | Give users access to the application via mobile phones, tablets and other smart devices besides desktop computers. |
| Multi-Account | Support for several different accounts, for example different social media platform accounts. |
| Multi-App | Support for several different mobile platforms such as iOs, Android or web applications. |
| Multi-Currency | Support of different currencies for payments, accounting purposes, taxes, reports and more. |
| Multi-Source Feedback | Collect feedback from multiple people at the same time to get a more holistic picture |
| Multi-User | Supports more than just one user account and generally allows for collaboration with colleagues. |
| Notifications | Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications. |
| Objectives Tracking | Set and track goals and objectives to help your employees manage their development and their efforts from progress to completion |
| Online Surveys | Collect reviews and feedback in a browser or mobile application |
| Paper Surveys | Collect reviews and feedback in a paper-based form that can automatically be imported and scanned by the application |
| Participation Statistics | See and analyze your feedback survey participation statistics by channel, completion rate, etc |
| PDF Export | Allow users to export reports, documents and other materials in the PDF-format |
| Performance Appraisal | Manage and inform bonus payments and employee appraisal based on feedback and performance outcomes |
| Performance Reviews | Run qualitative or quantitative feedback surveys to collect insights on employee performance to manage and guide their professional development |
| Relationship Filtering | Filter survey responses and employee insights based on the relationship between the feedback subject and feedback submitter |
| Review Moderation | Moderate and monitor the review process with comments, annotations, observations and other methods |
| Review Monitoring | Track user review and feedback sites and receive notifications to protect the reputation of your business. |
Latest User Reviews of 360 Degree Feedback Software Products
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