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What is Spidergap?

Spidergap is the online 360 degree feedback tool that makes it easy for employees to take control of their personal development.

Spidergap is an online tool for creating and running 360° feedback assessments. Employee-focused feedback reports help workers identify priorities for improvement and take action on personal development. The solution can be used within organizations that want to assess 10 people, or 10,000. Spidergap is typically used by human resources, learning & development staff, leaders in small to medium-sized businesses, and consultants.

Users can create and manage assessments that are easy to understand and simple to use. Questionnaires are completely customizable and can be edited at any time. Spidergap’s online designer lets users drag-and-drop to add questions, add text or edit rating scales. Organizations can even add their own logo and other custom branding.

Spidergap’s feedback reports and personal development plans are easy to understand and focus on the end goal. They highlight employee performance results clearly and provide lists of top strengths and top areas to improve. The comparison table shows how many employees agreed with the desired improvements in relation to each area.

Respondents are asked to summarize the performance of other employees, and are included in the feedback reports. Spidergap reports show other staff members' suggestions on how an employee can build on his or her strengths, or how can they improve on their weakest areas. The development plan can be filled out by either the employee him- or herself, or with their line manager, focusing on three to five chosen areas to improve on. Plans should include a clear list of actions that will help the employee work towards improving overall performance. The report’s appendix gives users a complete breakdown of all feedback including current performance, desired performance and desired improvement.

Spidergap Awards

Spidergap currently scores 71/100 in the 360 Degree Feedback category. This is based on user satisfaction (80/100), press buzz (38/100), recent user trends (falling), and other relevant information on Spidergap gathered from around the web.

The score for this software has improved over the past month. What is this?

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360 Degree Feedback Market Radar

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Spidergap Product Overview

  • Super easy customisation is possible using the online designer - change your questionnaire, email invites, or even the report

  • Quick and easy to run through a 360 end-to-end (you can do it in less than 3 minutes using our default templates)

  • Best practice guidance, resources and tips

  • Customer support that people rave about

Languages Supported: English, Spanish, French, German, Chinese

360 Degree Feedback Software Buyer Guide 2022

Product recommendations, vendor rankings, market overview and tips on how to select 360 Degree Feedback software for business. Published in December 2022.

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...


Spidergap Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gamification
  • Google Apps Integration
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Call Tracking
  • Softphone
  • Time Management
  • Employee Engagement
  • Review Monitoring
  • Net Promoter Score
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation
Spidergap Pricing

Spidergap Pricing Plans

Free Trial

  • All features - No Limitations
  • Try Spidergap for Free, as long as you need

Other pricing information:

Employee assessments starting at $89/employee per year.
Request more and receive discount pricing, for example:

  • 25 employee assessments charges at $79/employee per year
  • 50 employee assessments charged at $69/employee per year
  • 100 employee assessments charged at $56/employee per year
  • 250 employee assessments charged at $44/employee per year
  • As low as $12.50/employee per year

Spidergap also offers a 15% discount for charities and academic users.

Credit card required: No

Spidergap FAQs

Who are the main user groups of Spidergap?

Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants or coaches.

Our ideal customer understands the potential of 360 degree feedback but has, until now, been unable to find a solution that employees love, that is also effective, scalable and affordable.

What is Spidergap generally used for?

360 degree feedback - helping employees to prioritise their personal development based on feedback from others

What platforms does Spidergap support?

Web-based, with support for all modern browsers and mobile devices

What are some applications Spidergap is commonly used in tandem with?

Normally standalone, although you can export/import with Spidergap if you need to (e.g. to export data from an HR system, to then use in Spidergap).

Does Spidergap integrate with any other apps?

You can export/import with Spidergap if you need to via Excel (e.g. to export data from an HR system, to then use in Spidergap).

Does Spidergap offer an API?


Does Spidergap offer multi-user capability (e.g. teams)?

Yes - you can add other users to your 360 project and decide what they can / cannot do.

Does Spidergap offer guides, tutorials and or customer support?

Yes, lots! Take a look at http://www.spidergap.com/help for all the above, or email [email protected]

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