Mojo Helpdesk

What is Mojo Helpdesk?

Mojo Helpdesk is the leader in the helpdesk software and ticketing system for schools and organizations of all sizes.

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes. Mojo Helpdesk integrates with Google G-Suite and Azure Active Directory.

Compare Mojo Helpdesk

Mojo Helpdesk Awards

Mojo Helpdesk currently scores 87/100 in the Support & Helpdesk category. This is based on user satisfaction (88/100), press buzz (46/100), and other relevant information on Mojo Helpdesk gathered from around the web.

The score for this software has improved over the past month. What is this?

www.mojohelpdesk.com

Support & Helpdesk Market Radar

Mojo Helpdesk Product Overview

Languages Supported: English

Support & Helpdesk Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in May 2024.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf

Mojo Helpdesk Features

Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum

Mojo Helpdesk Pricing

Mojo Helpdesk Pricing Plans

Mini Me

Free

2 custom forms
3 triggers
Helpdesk file storage 50MB/agent
1 MB max file size
2 canned responses
Google integration
Support widget
Import data
Basic security
User satisfaction ratings
100 users

Professional

$29.99
unlimited user(s) / month

6 custom forms
7 triggers
Helpdesk file storage 1GB/agent
20 MB max file size
6 canned responses
Google integration
Support widget
Import data
Basic security
User satisfaction ratings
Unlimited users
5 automations
Email integration
REST API
Bulk data export
Knowledge base (public only)
Self service portal

Enterprise

$99.00
unlimited user(s) / month

Google integration
Support widget
Import data
User satisfaction ratings
Unlimited users
Email integration
REST API
Bulk data export
Unlimited custom forms
Public & private knowledge base
Self service portal
50 triggers
Helpdesk file storage 25GB/agent
100 MB max file size
Unlimited canned responses
Enhanced security
100 automations
Ticket merging
Time tracking

Unlimited

$399.00
unlimited user(s) / month

Google integration
Support widget
Import data
User satisfaction ratings
Unlimited users
Email integration
REST API
Bulk data export
Unlimited custom forms
Public & private knowledge base
Self service portal
100 MB max file size
Unlimited canned responses
Enhanced security
Ticket merging
Helpdesk file storage 50GB/agent
Time tracking
Unlimited triggers
Unlimited automations

Plans starting from: $29.99/month Credit card required: No

Mojo Helpdesk FAQs

Who are the main user groups of Mojo Helpdesk?

Businesses of all sizes
K-12 Schools, Colleges, Universities or other Educational institutions

Does Mojo Helpdesk offer multi-user capability (e.g. teams)?

Yes

What platforms does Mojo Helpdesk support?

Cloud, SaaS, Web

Does Mojo Helpdesk offer an API?

Mojo Helpdesk API is easy to use. Mojo Helpdesk API allows 3rd party developers to build web, desktop, and server applications or simple scripts that can communicate directly with the Mojo Helpdesk service. The communication is done by using RESTful HTTP requests in JSON format. XML is not supported.