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What is twik?

"Personalization automation platform that increases engagement, retention, and conversions. GDPR compliant, detects visitors’ demographics/psychographics/website objectives."

twik increases conversions and retention on websites automatically. - a Personalization Automation platform is an automatic CRO. We’ve developed a unique platform that increases visitors’ engagements, retention, attribution, and conversions automatically across all channels. This is done by detecting visitors’ demographics & psychographics & real-time behavioral data, and understanding websites' business objectives. twik is fully GDPR/CCPA compliant, requires only 1-minute 1-line connectivity, operates in real-time from a visitor's first page view. We address marketers, product managers, advertisers, brand advocates, creatives, content and data analysts, as well as site owners, C-level and agencies at all levels.

twik scored 80/100 in the Customer Experience category. This is based on user satisfaction (91/100), press buzz (32/100), recent user trends (rising), and other relevant information on twik gathered from around the web.

The score for this software has improved over the past month. What is this?

twik Awards
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Customer Experience Market Radar

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twik Product Overview

  • Website personalization automation

  • Increase retention

  • Increase conversions

  • Customer journey and funnel

  • Improve customer experience

  • Improve UI/UX

  • Automatic CRO

  • Website optimization

  • BI platform

  • Pop-up and chatbot generator

Languages: English

Customer Experience Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in August 2021.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...


twik Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • SEO
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score
  • Sales Automation
  • Pipeline Management

twik FAQs

What platforms does twik support?

All platforms, twik is seamless with any content management system.

What is twik generally used for?

Improving the customer experience, conversions, and retention through automatic website personalization.

Does twik offer an API?


Who are the main user groups of twik?

Marketers, product managers, advertisers, webmasters, C level, content editors, creative.

Does twik offer guides, tutorials and or customer support?

Yes, there is an online tutorial along with a knowledge base and support center.

Does twik integrate with any other apps?

twik integrates with Google Ads, Wordpress, Marketo, and all other CRM/CDP platforms.

Does twik offer multi-user capability (e.g. teams)?

Yes, twik is a one stop shop platform for team collaboration.

What are some applications twik is commonly used in tandem with?

Ecommerce, media/content, b2b, lead gen.

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twik User Reviews

Average User Rating:
4.57/5 based on 3 user ratings.
Your Rating:
User profile picture

"user friendly personalization solution"

What do you like about twik?

Twik is really easy to setup and to use- basically you just paste a snippet in your code and your ready to go. For us it is truly an amazing feature that helps us optimizing our marketing funnel.

What do you dislike about twik?

Cant think of anything besides the fact that there is no mobile version for it yet.

Ease of use
Value for money
Customer service
User profile picture

"Using twik "

What do you like about twik?

Twik's customer service was excellent, they helped us implement everything with a smile through the all process. Also, as a UI/UX designer I really liked the dashboards and interface.

What do you dislike about twik?

I can’t think of any issues with the software, however if I would like to see more tutorials about it so we can learn more about it and use its' full potential.

What have you been using it for and what problems did twik solve?

A year ago my company started using Twik because we wanted to increase conversion rates.
After just a few months we saw improvements in our conversions and profits, and even got better reviews from users.

Ease of use
Value for money
Customer service
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