Personalization automation platform that increases engagement, retention, and conversions. GDPR compliant, detects visitors’ demographics/psychographics/website objectives.
twik increases conversions and retention on websites automatically. twik.io - a Personalization Automation platform is an automatic CRO. We’ve developed a unique platform that increases visitors’ engagements, retention, attribution, and conversions automatically across all channels. This is done by detecting visitors’ demographics & psychographics & real-time behavioral data, and understanding websites' business objectives. twik is fully GDPR/CCPA compliant, requires only 1-minute 1-line connectivity, operates in real-time from a visitor's first page view. We address marketers, product managers, advertisers, brand advocates, creatives, content and data analysts, as well as site owners, C-level and agencies at all levels.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
twik currently scores 84/100 in the Customer Experience category. This is based on user satisfaction (87/100), press buzz (37/100), recent user trends (falling), and other relevant information on twik gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Website personalization automation
Increase retention
Increase conversions
Customer journey and funnel
Improve customer experience
Improve UI/UX
Automatic CRO
Website optimization
BI platform
Pop-up and chatbot generator
Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in July 2025.
Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...
FREE DOWNLOAD Customer-Experience-Software-Buyer-Guide-2018.pdfAll platforms, twik is seamless with any content management system.
Improving the customer experience, conversions, and retention through automatic website personalization.
Yes
Marketers, product managers, advertisers, webmasters, C level, content editors, creative.
Yes, there is an online tutorial along with a knowledge base and support center.
twik integrates with Google Ads, Wordpress, Marketo, and all other CRM/CDP platforms.
Yes, twik is a one stop shop platform for team collaboration.
Ecommerce, media/content, b2b, lead gen.
The sentiment map shows a snapshot of how Crozdesk users have rated twik over time. It shows how existing users see twik with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
I think that in the ecommerce industry not many platforms gives your company a whole and complete solution for optimizing and personalizing the marketing funnel with different tools like AB testing. Twik managed to do exactly that, with easy setup and and great user interface.
I have been using it for a while, and I cant think of anything that is not working well for me.
Twik is really easy to setup and to use- basically you just paste a snippet in your code and your ready to go. For us it is truly an amazing feature that helps us optimizing our marketing funnel.
Cant think of anything besides the fact that there is no mobile version for it yet.
Twik's customer service was excellent, they helped us implement everything with a smile through the all process. Also, as a UI/UX designer I really liked the dashboards and interface.
I can’t think of any issues with the software, however if I would like to see more tutorials about it so we can learn more about it and use its' full potential.
A year ago my company started using Twik because we wanted to increase conversion rates.
After just a few months we saw improvements in our conversions and profits, and even got better reviews from users.
