Viber

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What is Viber?

"Viber is a VoIP tool that allows smartphone users to make worldwide voice and video calls."

Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection.

Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management.

Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.


Viber scored 88/100 in the VoIP category. This is based on user satisfaction (85/100), press buzz (61/100), recent user trends (rising), and other relevant information on Viber gathered from around the web.

The score for this service has improved over the past month. What is this?

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VoIP Market Radar

Viber Product Overview

  • HD Video Calls

  • Instant Messaging

  • International Calls

  • Group Chat

  • Instant Voice Message

  • News Feeds

  • Stickers

  • Public Chat

  • Service Messages

  • Viber Games


Languages: Hungarian, English, Russian, French, German, Portuguese, Spanish, Italian, Japanese
Software Buyer Guide 2019

VoIP Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select VoIP software for business. Published in May 2019.

The Voice over IP subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of their ...

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Viber Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Gamification
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • HIPAA Compliance
  • Software Integration
  • Mobile Access
  • Automatic Call Distribution
  • Auto Dialar
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Viber FAQs

Does Viber offer guides, tutorials and or customer support?

Support: Email Support, Phone Support, Help Center, and FAQs.

Does Viber integrate with any other apps?

Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier.

Who are the main user groups of Viber?

The main users of Viber are individuals and businesses.

What platforms does Viber support?

It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux.

Does Viber offer multi-user capability (e.g. teams)?

No.

Does Viber offer an API?

Yes, Viber offers REST API.

What is Viber generally used for?

This service is generally used for making free VoIP calls and instant messaging.

Viber Alternatives

Skype
 (10292) 89/100
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8x8
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Jive Communications
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Aircall
 (202) 87/100
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Zencastr
 (4) 83/100
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Knowlarity
 (0) 82/100
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Viber User Reviews

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