WebEx

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What is WebEx?

"WebEx is web audio and video conferencing service, offered by multinational technology company Cisco."

WebEx is a web conferencing platform that combines file sharing with video and audio conferencing via a web browser. Users can in a very short time establish web conferencing sessions or performance product launches and educational sessions.

The software is compatible with all frequently used media file types, as well as with demonstration platforms such as PowerPoint. WebEx also enables meeting recording, scheduling, follow-up messaging, screen capturing, and file sharing. One of the features that stands out is the breakout room creation, which means that one large meeting can be divided into several private meetings.

WebEx Meeting Center's interface is modern-looking, compared to competitors' services. It has the ability to set up meetings directly from the home page and now also possible to have up to seven video feeds simultaneously.


WebEx scored 88/100 in the Video Conferencing category. This is based on user satisfaction (84/100), press buzz (60/100), recent user trends (rising), and other relevant information on WebEx gathered from around the web.

The score for this software has improved over the past month. What is this?


WebEx Awards

 WebEx Quality Choice Badge 2020  WebEx Trusted Vendor Badge 2020
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Video Conferencing Market Radar

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WebEx Product Overview

  • VoIP

  • Screen sharing

  • Web and video conferencing

  • WebEx mobile

  • Two-Way Audio & Video

  • End-to-end encryption

  • Video call recording

  • Chat & brainstorming tools

  • Instant messaging

  • Multimedia Content Sharing


Languages: English, Portuguese, French, Chinese, German, Italian, Japanese, Korean, Spanish

Video Conferencing Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Video Conferencing software for business. Published in June 2020.

Software products in this communications segment offer video calls and conferencing services. These solutions provide two-way audio and video communication regardless the participating parties’ location. Saving time and money by avoiding travel is an import...

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WebEx Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling
Compare Pricing

WebEx Pricing Plans

Premium 8

$24.00
Monthly
  • Up to 8 people per meeting
  • Video conferencing (full-screen, up to 7 video feeds, or split-screen)
  • Share applications or your whole screen
  • VoIP or phone call-in
  • Markup tools and whiteboard
  • Record meetings (including video)
  • Free mobile apps
  • Share the presenter role

Premium 25

$49.00
Monthly
  • Up to 25 people per meeting

Premium 100

$69.00
Monthly
  • Up to 100 people per meeting

Plans starting from: $24.00/month Credit card required: No

WebEx FAQs

What are some applications WebEx is commonly used in tandem with?

WebEx is commonly used in tandem with Outlook and calendar apps.

Does WebEx offer guides, tutorials and or customer support?

Support: FAQs, Knowledge Base, Tickets, How-to videos, Webinars, Phone Support, Email Support.

Does WebEx offer multi-user capability (e.g. teams)?

Yes, there is multi-user capability offered.

What is WebEx generally used for?

This service is generally used for online video conferencing.

Does WebEx offer an API?

Yes, it offers API.

What platforms does WebEx support?

This is a cloud-hosted service.

Who are the main user groups of WebEx?

Users of WebEx are businesses of all sizes.

Does WebEx integrate with any other apps?

Integrations: Dropbox, Box, Zendesk, Nimble, GitHub, Zapier, Pardot, Configio, SharpSpring, Cherwell, Litmos, Act-On, efront, BizLibrary, Docebo, SuccessFactors, OneLogin, ThoughtIndustries, Paradiso LMSesExec, Bitium, eTrigue, ExpertusONE LMS, Courseplay, Astea Alliance, Highspot, Microsoft Outlook.

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WebEx User Reviews

Average User Rating:
4.18/5 based on 70 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated WebEx over time. It shows how existing users see WebEx with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.4/10
Arrow Left Recent Older Arrow Left
Usefulness
9.0/10
Ease of use
8.3/10
Value for money
8.3/10
Customer service
8.3/10
User profile picture

"Awesome tool for business calls and meetings"


What do you like about WebEx?

Webex is a best tool for office meetings, it's also available in android iOS so we can take where ever we can and no audio and video lateness found

What do you dislike about WebEx?

So times in desktop it's got hanged, having audio issues while connecting in desktop

What have you been using it for and what problems did WebEx solve?

Most of the time we can schedule a meeting using cisco webex, its very important for my day to day business activities

3/5
Usefulness
3/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Excellent platform for virtual meetings."


What do you like about WebEx?

Webex really is a safe, agile, and effective platform. It allows us to have many meetings every day as if we were in the same office. Today with social isolation, it is what allows us to continue working, without inconvenience.

What do you dislike about WebEx?

Webex has many features on its platform, but it would be great to have the option of online translation, without this generating an additional cost or license.

What have you been using it for and what problems did WebEx solve?

Definitely Webex solved the problem that many companies had at the time of social distancing. Webex allows us to meet with virtually anyone, no matter where you are and what device you are with, you simply require an internet connection, in order to have a virtual meeting as if you were in a face-to-face meeting room.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Very good product for conducting video conferences, Meetings etc"


What do you like about WebEx?

Best part about WebEx is that many users from different locations can connect together at the same time for a video / audio meeting

What do you dislike about WebEx?

nothing much to dislike about this product as its perfect and useful for online meetings

What have you been using it for and what problems did WebEx solve?

we use this product to conduct Business meetings across the globe where in multiple users from different locations can connect together.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Webex Meetings"


What do you like about WebEx?

I was using Cisco Webex since 9+ years and i really like it because of it's simplicity, feature rich, convenient.

Mostly it's performance is the best with almost no distraction.

Finally the mobile version of Webex is super convenient and comfortable.

I would highly recommend Cisco webex for any kind of businesses for best collaboration between their teams across the globe.

Because of this tool our team can reduce the travel and save environment to possible extent and at the same time it saves money to the company.

What do you dislike about WebEx?

I could not say anything which i dislike in Cisco Webex meetings. I like it very much.

If possible please build a portable tool to more easily schedule the meetings may be from the notification area of the windows system. That saves more time to the users.

What have you been using it for and what problems did WebEx solve?

All the companies i work for are spread their offices across the globe and in such cases the biggest challange is communication and collaboration.

Cisco webex meetings solve that problem to possible extent and we feel like we are connected to finish our projects.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"A very good software"


What do you like about WebEx?

I like it because it is very easy to use, is a very complete software, the image of the video meetings is excellent, offers a security that meets the standards set in our company, it is easy to set up video conferences for training and project development in all departments of the company, an extensive and varied collaborative tool.

What do you dislike about WebEx?

The screen control can give problems when there are many people attending the same video meeting.

What have you been using it for and what problems did WebEx solve?

I have used Webex for a long time because it is a very good software that allows me to develop my tasks and projects more efficiently, allows me to communicate with my workgroup and design strategies, HD video meetings, Audio meetings with excellent sound quality and to share documents and graphics with data and variations, edurante these collaborative meetings may be necessary to share screen and sometimes become extensive because of the complexity of the project faced.

5/5
Usefulness
3/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Allows me to make professional presentations"


What do you like about WebEx?

I like Cisco Webex because it is a platform that allows me to make professional presentations and with a lot of data, also I can organize magazines with suppliers and special customers to inform them about the new packages ready to launch.

What do you dislike about WebEx?

In the option to share screen sometimes presents failures, the image becomes more diffuse and takes a long time to clear up, the android app sometimes restart alone.

What have you been using it for and what problems did WebEx solve?

Cisco Webex is a great communication tool, has a number of advanced features of communication and collaboration, allows me to be communicated with all sectors of my business and meet with my teams, allows us to form groups and organize video meetings in HD and with sound, also provides instant messaging and allows us to exchange documents and transmit slides, also keeps in the cloud records of talks and videos of recorded meetings.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Application to manage corporate presentations, meetings and video conferences."


What do you like about WebEx?

Webex has allowed me to venture into the corporate world of videoconferencing and virtual meetings, allowing you to manage the resources of the application for its greatest benefit, such as sharing the screen, granting remote control to another user, scheduling sessions with adequate time. Record the presentation and keep the statistics.

What do you dislike about WebEx?

The first time it was very difficult to connect as a participant and schedule my first meeting, but then I was learning. I would have liked a quick guide to get reports from the attendees and the time spent at the conference to supervise the attendance of the team members, the audio was cut and the video was stuck, I think it's the speed of the internet.

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"Best software for audio/conference meeting"


What do you like about WebEx?

Integration with outlook helps to schedule quickly meeting . It allows to create personal room and put your signature so you can join the meeting quickly.

What do you dislike about WebEx?

Beeps noise is annoyed durlng meeting when the people dial in/out meeting. Annotation feature is getting worse with software updates.

What have you been using it for and what problems did WebEx solve?

Our company has many offices in different country so we always setup meeting and discuss issues. It is caused to less email traffic.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
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