CocoFax


What is CocoFax?

"CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably."

CocoFax has always been endeavoring to bring amazing changes to online faxing. Never stopping its innovative offerings at that, CocoFax has revolutionized fax so much. Seamlessly integrated into daily business, you can directly manage faxes without messing up with any physical documents by sending and receiving faxes from your PC (Mac/Windows), Android or iOS mobile devices, or any other device that can connect to the internet. With CocoFax, enjoy easy fax!

Here are some highlights of CocoFax:

  • Free fax number
  • Email-Fax Solutions
  • Delivery Reports
  • Safe & Encrypted
  • Permanent storage
  • Google Integration
  • Microsoft adds-on.
  • Cloud storage
  • User-friendly Interface
  • APPs for Mobile Devices
  • Send faxes to over 120 countries

CocoFax scored 90/100 (No. 1 in Fax Services) in the Fax Services category. This is based on user satisfaction (96/100), press buzz (41/100), recent user trends (falling), and other relevant information on CocoFax gathered from around the web.

The score for this software has improved over the past month. What is this?


CocoFax Awards

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  • CocoFax
  • CocoFax

CocoFax Product Overview


Languages: English

CocoFax Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Call Recording
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
Compare Pricing

CocoFax Pricing Plans

Free

Free
  • Free Local or Toll Free Number
  • 10 pages to receive and send
  • Email to Fax
  • Multiple Fax Recipients
  • Multiple Users
  • Secure cloud storage
  • 24/7 Customer Support

30-day trial

$5.00
1 user(s) / month
  • Access all features of the according paid plans

Basic

$12.99
1 user(s) / month
  • Free Local or Toll Free Number
  • Email to Fax
  • Fax to Email
  • International Coverage
  • Searchable Faxes
  • Multiple Users
  • Android & iOS Mobile Apps
  • Secure Unlimited Storage
  • 24/7 Customer Support

Premium

$14.99
1 user(s) / month
  • Free Local or Toll Free Number
  • Fax to Email
  • Email to Fax
  • International Coverage
  • Searchable Faxes
  • Multiple Users
  • Android & iOS Mobile Apps
  • Secure Unlimited Storage
  • Multiple Fax Recipients
  • 24/7 Customer Support

Business

$24.99
1 user(s) / month
  • Free Local or Toll Free Number
  • Email to Fax
  • Fax to Email
  • International Coverage
  • Searchable Faxes
  • Multiple Users
  • Android & iOS Mobile Apps
  • Secure Unlimited Storage
  • Multiple Fax Recipients
  • 24/7 Customer Support

Plans starting from: $14.99/month Credit card required: No

CocoFax FAQs

Does CocoFax integrate with any other apps?

Yes, CocoFax can be smoothly integrated into any email systems, Gsuite & Slack.

Does CocoFax offer multi-user capability (e.g. teams)?

Yes, we offer multi-user capability.

What platforms does CocoFax support?

CocoFax has a web app, Android app, iOS app, windows app & mac app.

Who are the main user groups of CocoFax?

Online fax service fittest for companies of all sizes, healthcare & administrative management, and freelancers.

Does CocoFax offer an API?

No

What is CocoFax generally used for?

Sending & receiving faxes online, cross-platform, and cloud-encrypted.

Does CocoFax offer guides, tutorials and or customer support?

Yes, we offer 24*7 live chat and email as well call support.

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CocoFax User Reviews

Average User Rating:
4.78/5 based on 78 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated CocoFax over time. It shows how existing users see CocoFax with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.6/10
Arrow Left Recent Older Arrow Left
Usefulness
9.8/10
Ease of use
9.7/10
Value for money
9.7/10
Customer service
9.4/10
User profile picture

"The service is outstanding "


What do you like about CocoFax?

Really great app, especially for faxing Clear and ledge-able documents every single fax sent. I regularly used the basic monthly membership. I'm impressed their outstanding service.

What do you dislike about CocoFax?

My experience with CocoFax has been overall wonderful. My team is using it to communicate with our partners to manage the business. Its really amazing and outstanding. So i think i have no reason to dislike it.

What have you been using it for and what problems did CocoFax solve?

It is very little compared to spending gas and time to drive to the nearest fax machine. we are super happy finding this one!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Convenient to send a fax"


What do you like about CocoFax?

I can send the fax at any time I want. What's more, it can accept a lot of faxes at the same time and there is no limit for the fax size. All the faxes files can be saved electronically.

What do you dislike about CocoFax?

Nothing, I cannot figure out any reason to dislike this. i believe CocoFax is so helpful to make easy our life.

What have you been using it for and what problems did CocoFax solve?

I used this for all Of our faxes and communicates with my group members. It's convenient. Even the customer service has been exceptional too. thanks.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"A problem solver and My time Saver"


What do you like about CocoFax?

Now my area is affected by flood. For that reason i cannot go out anymore. At this epidemic situation CocoFax literally saved my life . its really good and easy to use.

What do you dislike about CocoFax?

It's been good so far. its help greatly with teamwork. Really fantastic for saving money and time

What have you been using it for and what problems did CocoFax solve?

My experience with CocoFax has been overall wonderful. My team is using it to communicate with our partners to manage the business. Its really amazing

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Helpful"


What do you like about CocoFax?

This software was very easy to launch. It can be utilized through google chrome very easily.

What do you dislike about CocoFax?

i haven't found anything yet that I don't like about this software specially its system

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"it's really good"


What do you like about CocoFax?

Without it I would have had to enter the COVID zone of FedEx and as a high risk person CocoFax literally saved my life.

What do you dislike about CocoFax?

I don't have to fax very often, so I am not sure about someone who has a larger volume that they need to fax.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"excellent"


What do you like about CocoFax?

its really good .its easy to use. its marvellous. every one can use it. You need a fax number to send and receive faxes no matter which faxing method you choose. The same holds true for online fax services as well, a fax number is mandatory when you are using them.

What do you dislike about CocoFax?

I received a few faxes that were not for me so someone is missing them.I don't really need to use the service very much, so cost is the problem.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Reliable faxing"


What do you like about CocoFax?

I use this app whenever I need to fax. It’s easy to use and can import documents also from Dropbox.

What do you dislike about CocoFax?

I have had no big problems with it. It is very easy to use. great experience for me.

What have you been using it for and what problems did CocoFax solve?

No need to waste paper and valuable time. Overall this is convenient, economical and safe.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Convenient with Mobile fax service"


What do you like about CocoFax?

I used an Android smartphone to send and receive faxes. With this app, I do not need to fax from a browser and all I need to do is to upload my PDF document and send this saves me a lot of time. I really like this customer service.

What do you dislike about CocoFax?

Almost no. I think in the future we can customize our control panel ourselves?

What have you been using it for and what problems did CocoFax solve?

Yes, I send and receive fax often as teacher. However, sending faxes through a fax machine is now far too out-of-date. I choose this product, and I liked it.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Easy to Use"


What do you like about CocoFax?

This app worked good, it's easy. I Couldn't believe that it was so easy and worth the money reall.

What do you dislike about CocoFax?

My overall experience is intuitive and easy.

What have you been using it for and what problems did CocoFax solve?

I have a fax machine but it didn’t work most of time. At last Cocofax helps to send my documents using this fax servic. Thanks a lot.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"WORKS PERFECTLY"


What do you like about CocoFax?

Most of my faxes sent within seconds. For this reason i'm so crazy about it. Now I like to send and receive documents from CocoFax.

What do you dislike about CocoFax?

Nothing else here to dislike. I couldn't figure out any option right now. So i like this reliable and secure service.

What have you been using it for and what problems did CocoFax solve?

Instant incoming notification via email no matter if the sending is successful or not.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Fast and Easy"


What do you like about CocoFax?

It makes me most impressive sending and receiving fax messages so fast and easy and affordable.

What do you dislike about CocoFax?

No, I cannot find out any reason to dislike this. i believe It's so helpful for me.

What have you been using it for and what problems did CocoFax solve?

Whether i'm at home, in the office or traveling. The program is compatible with any internet-connected device, including my Android and my mac-book. No need to touch machine fax. Thanks for such a great and helpful service by CocoFax.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Affordable and efficient"


What do you like about CocoFax?

It is an impressively comprehensive online fax service that allows users to both send and receive with Multi-option client Fax download feature.

What do you dislike about CocoFax?

No dislike option at now but i'm big fan of this useful services. so nothing for dislike.

What have you been using it for and what problems did CocoFax solve?

I had to get this paperwork off and this was easy to use and did exactly what I needed it to do. Now i'm able to send fax from my home at any time. it's possible for only CocoFax. Thanks to CocoFax.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Time Saver Easy to access"


What do you like about CocoFax?

It makes sending and receiving fax messages fast, affordable and easy and also compatible with any internet-connected device.

What do you dislike about CocoFax?

It has been good so far. I couldn't find out any option to dislike but i'm still trying to find some dislike reason.

What have you been using it for and what problems did CocoFax solve?

I do not need any a fax machine. So this saves my lot of time.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"WORKS GREAT"


What do you like about CocoFax?

Ease of use. Not complicated for me to employ this system. Most of my faxes sent within seconds.

What do you dislike about CocoFax?

CocoFax is a wonderful product. I have not any complaints about this system for now.

What have you been using it for and what problems did CocoFax solve?

My firm installed this system for us. All the staff uses it for fax service. It turns out to meet our needs perfectly. Faxing from the desk is so convenient!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"This service is good"


What do you like about CocoFax?

I like to send and receive documents from CocoFax. It's so easy and convenient.

What do you dislike about CocoFax?

I like it when you can check if your fax is sent successfully or not, reliable and secure service.

What have you been using it for and what problems did CocoFax solve?

Being able to send and receive confidential medical information is also reliable.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Faxing becomes so easy."


What do you like about CocoFax?

Very reliable service. I can get easy access easy the support team whenever I have a question in using it. You can never doubt a product when he has satisfying customer support. The most important thing is that I rarely have to inform my clients of how to use it.

What do you dislike about CocoFax?

I was wondering if we can customize our control panel...That would be really great! I want to make some changes to the layout and the place of options..

What have you been using it for and what problems did CocoFax solve?

Receiving a notification via email no matter if the sending is successful or not.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"This the real virtual fax service!"


What do you like about CocoFax?

I tried this virtual fax system. And this is really beyond my expectation. Various price package for me to choose just meeting my needs. As a heavy user, I am allowed to send faxes to clients in Canada without having to have a printer at home. our home office teams really benefit from CocoFax.

What do you dislike about CocoFax?

Sometimes there could be some delays in receiving faxes, but it is ok. 'Always in time' is really easy.

What have you been using it for and what problems did CocoFax solve?

My experience with CocoFax has been overall wonderful. My team is using it to communicate with our partners to manage the business.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Super convenient"


What do you like about CocoFax?

I get an email notification whenever I send a fax out or received a fax in my account. I do not worry if I have missed an important file send by my partner.

What do you dislike about CocoFax?

It's been good so far. Multiple users help greatly with teamwork. Really fantastic for saving money and time.

What have you been using it for and what problems did CocoFax solve?

No need of getting physical lines or other facilities, this saves money.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
3/5
Customer service
User profile picture

"No more mesing up with papers."


What do you like about CocoFax?

Because it is paperless. I am an environmentalist who hates it when people do harm to the planet. However, with CocoFax, I do not need to worry trees are being cut to make paper for fax service. This is a great experience.

What do you dislike about CocoFax?

Some more green color should be added to the color. Green always stands for the environment.

What have you been using it for and what problems did CocoFax solve?

Less papers, more greens. I think CocoFax is gonna make a change in protecting the earth.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Great online Fax solution!"


What do you like about CocoFax?

Really easy for me to set up. From when I created an account to the time I send my first fax, it is within 15 minutes. Customer support always responded in time. Thumb up for you.

What do you dislike about CocoFax?

I was still trying to find some dislike though it seems so far so good. I'll keep trying.

What have you been using it for and what problems did CocoFax solve?

It is paperless, no need to waste paper. Overall an environmental product.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Quick & Easy!"


What do you like about CocoFax?

What I like most is the speed at which I send and receive faxes. All I need is to enter a fax number, drag my documents to fax off, and click 'send'. It's super convenient! To send a fax from the web interface is so easy that speed up my work efficiency. And I can send faxes from anywhere only if the device is connected to Internet.

What do you dislike about CocoFax?

Big fan for CocoFax. Highly recommended to give it a try. Nothing I really dislike.

What have you been using it for and what problems did CocoFax solve?

I do not need to handle a fax machine. This saves lot of my mony and time. Thank you CocoFax!

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"An excellent product helps me a lot"


What do you like about CocoFax?

I am very satisfied with this product which has brought many convenicen for me to operate it without any access a fax machine.It has mant features and almost meet what I need.Furthermore,the customer service is great,you can contact us for help.

What do you dislike about CocoFax?

I have no dislikes right now,it is very useful and i have a good experience with it.

What have you been using it for and what problems did CocoFax solve?

I use it for daily work

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Overall a Good Service"


What do you like about CocoFax?

The price. They offer free trial and 30-day trials whihc just coset few and allow to send a lot of faxes.

What do you dislike about CocoFax?

I cannot figure out anything that I did not like. I meet my right needs in the right time.

What have you been using it for and what problems did CocoFax solve?

I am a college students and department needs me to send some refills of my indentity and some documents like that. I was at loss as I never have no knowledge of faxes. I searched the online, and give randomly chosed this, it cost me only several buck. It works perfectly. Big Thanks to you. CocoFax.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Awesome Fax Server!"


What do you like about CocoFax?

I was impressed by the user-friendly dashboard. Just type the fax number and then upload the file to send a fax. Besides, you can attach many files in the same fax, which is more convenient than the fax machine. I don't need to wait for the faxes anymore!

What do you dislike about CocoFax?

One thing that comes to my mind is sometimes I can not check the sending status in time. What's more, I wondered if there are some coupons as I recommended this to other colleagues.

What have you been using it for and what problems did CocoFax solve?

I didn't need to have a fax machine. Being able to fax at home, which will be greatly improved my working efficiency.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Mobile fax service"


What do you like about CocoFax?

I like most of the mobile app of CocoFax. I used an Android smartphone to send and receive faxes. With this app, I do not need to fax from a browser and all I need to do is to upload my PDF document and send this saves me a lot of time. I really like this customer service. My question always got replied in time. Big thanks.

What do you dislike about CocoFax?

Almost no. I guess maybe in the future we can customize our control panel ourselves? I do not like green color.

What have you been using it for and what problems did CocoFax solve?

Yes, I send and receive fax often as I am in the sales department. However, sending faxes through a fax machine is now far too out-of-date. I choose this product, and I liked it.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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