Google Docs


What is Google Docs?

"Google Docs is a free Web-based application in which documents can be created, edited and stored online."

Google Docs is a word processor that is offered by Google as part of their free, web-based software office suite.
Google Docs is one of many cloud computing document-sharing services The suite allows users to create and edit documents online while collaborating with other users in real-time
The suite is tightly integrated with Google Drive. All files created with the apps are by default saved to Google Drive.


Google Docs scored 94/100 (No. 1 in Project Collaboration) in the Project Collaboration category. This is based on user satisfaction (94/100), press buzz (74/100), and other relevant information on Google Docs gathered from around the web.

The score for this service has declined over the past month. What is this?

  • Google Docs
  • Google Docs
  • Google Docs
  • Google Docs

Project Collaboration Market Radar

Google Docs Product Overview

  • Work can be published as a Web page or as a print-ready manuscript.

  • Google Docs is a simple file-and-folder system. Users can create folders and subfolders for all their files.

  • The application supports opening and exporting two ISO standard document formats: OpenDocument and Office Open XML.

  • Google Docs serves as a collaborative tool for multiple users editing documents in real time.

  • Documents can be created, imported or sent.


Languages: English
Software Buyer Guide 2019

Project Collaboration Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Project Collaboration software for business. Published in March 2019.

This type of software allows for project management and team collaboration for small teams as well as large enterprises. Teams can manage projects, share documents, and assign tasks in an efficient manner. They can easily organize documents, work with clien...

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Google Docs Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Network Traffic Monitoring

Google Docs Pricing Plans


Other pricing information:

Google Docs is free for individuals, but has fees for business starting at $5/month.

Credit card required: N/A

Google Docs FAQs

Does Google Docs offer an API?

It offers APIs.

Does Google Docs offer multi-user capability (e.g. teams)?

Users own a particular document, but documents can be shared, opened, and edited by multiple users simultaneously.

What is Google Docs generally used for?

This service is used for creating, editing, sharing, and storing documents online.

What platforms does Google Docs support?

The service is officially supported on recent versions of the Firefox, Internet Explorer, Safari and Chrome browsers running on Microsoft Windows, Apple OS X, and Linux operating systems.
The three apps are available as web applications, as Chrome apps that work offline, and as mobile apps for Android and iOS. The apps are compatible with Microsoft Office file formats.

What are some applications Google Docs is commonly used in tandem with?

It is mostly used in tandem with Google Chrome web browser.

Does Google Docs integrate with any other apps?

It can be integrated with web browsers, mobile apps, and other applications.

Does Google Docs offer guides, tutorials and or customer support?

It offers a help center, video tutorials and guides.

Who are the main user groups of Google Docs?

Google Docs is ideal for publishing within an enterprise, maintaining blogs or composing work.

Google Docs User Reviews

Average User Rating:
4.7/5 based on 3234 user ratings.
Your Rating:
User profile picture

Google Docs is great for creating and collaborating on documents

// Owner/Videographer at Pixel Puppy Productions

What do you like about Google Docs?

Google Docs is great for when our team needs to have everyone's input on a document. We are each able to edit the document live so that we are not emailing back and forth and having multiple versions of the same document floating around. It saves a ton of confusion and headache!

What do you dislike about Google Docs?

Nothing! Google Docs works great. It saves us time and energy, not to mention the confusion, of emailing files back and forth with multiple revisions.

What have you been using it for and what problems did Google Docs solve?

Google Docs helps us eliminate any need to have local documents on our computers that need collaborative work on them. It saves us headache and confusion every day.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Online Word Processing Application

// Founder at Nepal Agro Farmers Alliance (NAFA)

What do you like about Google Docs?

It is quite easy to create, share and edit documents online through Google Docs.

What do you dislike about Google Docs?

The thing that I dislike about Google Docs is that I must have Gmail or G Suite account in order to access it.


Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

An extremely easy way to share documents online.

// Jr Software Engineer at RapidFire Tools

What do you like about Google Docs?

You can conveniently share documents online and multiple users can edit them using their computers or mobile devices.

What do you dislike about Google Docs?

One thing I don't like is if you're on a mobile device, it keeps asking you if you'd like to install the mobile application. You can only edit google docs using the mobile application. It would be more convenient if I was able to modify the document on a mobile device with just the web browser. Using it on some browsers on a computer also has a similar issue where you need to install the browser extension in order to copy and paste. But if you don't mind installing the applications, you'll have an easy way to edit the same online document from any device.

What have you been using it for and what problems did Google Docs solve?

It's a quick and easy way to share documents with many people.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Google Docs Review 2019

// System Administrator at Life Time Inc.

What do you like about Google Docs?

This makes collaborating on documents with co-workers incredibly easy. We also use this when creating whitepapers for clients. Being able to share our documents with our friends or colleagues really facilitates the work and collaboration, we can also print our documents online, we can also download them in different formats.

In total, I find this a very fun tool. Its name suggests it's like a common text editing software, but it is way more than that. Of course, you can use it to write, and it even has a bunch of nice looking templates. It saves your docs in the cloud, and that always comes handy. But it really stands out in the group work environment. I've noticed it becomes a subtle communication line within our business, and that's just lovely. I will explain that later.

What do you dislike about Google Docs?

If Chrome is not your default browser, you can not use it without an internet connection. Besides that, I do not see any negative points. It forces you to use Google's browser to enjoy all its advantages.

What have you been using it for and what problems did Google Docs solve?

I use Google docs everywhere. I have been using google docs for around 7 years now and I like it a lot. It has helped me through my academic career and I hope it continues to grow and surprise us with even better and cool features in the future.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
2/5
User profile picture

What's not to love?

// Instructional Technology Facilitator at Greenville County Schools

What do you like about Google Docs?

What's not to love about Google Docs? It's an incredible platform for writing and much more. Here are a handful of reasons about why I'm a big fan of Docs:
- It has a user-friendly interface. Things are easy to find. They layout and design just makes sense, and is constantly improving as more and more people use the platform and Google continues to release updates.
- It's cloud-based, so I never need to worry about losing something, forgetting to save it, a thousand copies being emailed around. There's one copy in the cloud.
- Collaboration is seamless and easy. I can add teammates to the same Doc and we can work away, either in the main writing or by using the exceptional comment feature. Likewise, students and teachers can perform the same feat, as well as students-to-students. Awesome for peer reviewing/editing.
- The G Suite Marketplace has hundreds of great add-ons that make the Doc more powerful or capable of accomplishing even more. I recommend exploring a few, such as Doc to Forms, EasyBib, Goophy, Kaizena, etc. So many great add-ons out there created by developers, many of which are free!
- Within Docs, I specifically love the "translate" and "explore" features. Translate will effortlessly translate your entire document into many languages, simply with the push of a button. This works great for ESOL students (students who do not natively speak English). It's not a perfect translation, but it is a starting point. The Explore features allows one to research Google within the Doc. You needn't go to different tabs, it's nested there within the Doc.
- The fact that it's always saving in the cloud is phenomenal, but on top of that, Docs offers a revision history which allows you to go back and find previous versions or edits. With a simple click, you can revert back to that copy or make it a separate copy. Brilliant idea and feature!
- If you already have a Gmail account, then Docs is free! It comes with the G Suite platform (or is one of the Google apps). So no need to download other software or pay for it.
- Recently, Google added the voice-to-text feature which enables Docs to type what someone speaks. This is great for brainstorming in groups and keeping a running log of thoughts. It's also good for students with learning disabilities.

What do you dislike about Google Docs?

I have no major concerns or dislikes regarding Google Docs. Some Word users may find that it's missing certain things - but I find that 98% of users are just fine. And there usually seems to be a work-around (using an add-on) or just another way of achieving your goal (because it was made by different developers). Docs also has the ability to convert other styles of documents either into a Doc (so that it can be edited) or exported to another file type. This is a great feature, but sometimes the transfer doesn't go so well and the "translated" document/file is a mess! I expect that Google will continue to improve this feature, though.

What have you been using it for and what problems did Google Docs solve?

I can't begin to explain all the ways in which I use Google Docs. It's a part of what I do, every single day. From organization, accomplishing tasks, word processing, student assignments and projects... the list of ways I use Google Docs goes on and on.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

Google Docs, a solution to create, edit and share Docs on line

// Chemical Analyst at PDV Marina

What do you like about Google Docs?

The most pleasant thing that Google Docs has is its work environment, this is simple and intuitive. It resembles the environment of other text processors such as Ms office and Open office .
Google Docs allows you to convert and download files in various formats, and upload any document that we have created with another computer program and we can share it with an unlimited number of people or readers and have our documents anywhere when you enter Google.

What do you dislike about Google Docs?

There are few disadvantages of Google Docs, I think the only deficiency is that they do not have as many functions as many text processors, however, it has the necessary to fulfill an excellent job. In addition, Google offers to install the G. drive extension in the browser and have the option to edit offline

What have you been using it for and what problems did Google Docs solve?

Google docs allows to improve the communication between the different work teams, thanks to the fact that we can manage and analyze all the information and it is accessible to everyone in the office.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Google Docs: excellent collaboration tool!

// Software Developer at Stride Consulting

What do you like about Google Docs?

What I like most about Google Docs is how easy it is to set up and use.
Another thing is how it allows collaboration with colleagues.
I also like the autosae feature. Because of this, I've never lost anything thing, as whatever changes made are automatically saved.
Lastly, I like the tight integration with other Google products that I use.

What do you dislike about Google Docs?

It's really hard to dislike anything about this software solution. The only thing I can pick out is that Google docs doesn't have as much formatting options as Microsoft Word. Even though most of Word's formatting options aren't really needed all the time, there are times I wish to use some. That's when I wish Google Docs had them


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

I couldn't live without it

// Digital Nomad Serial Entrepreneur at Multiple

What do you like about Google Docs?

I almost never use offline docs or sheets now because it seems so pointless compared to using Google Docs! They have now launched almost all the features offline docs has (like conditional formatting, image editing etc). It's very simple to use and really easy to share with others (and to control what their editing capabilities are).

What do you dislike about Google Docs?

I find the dashboard can sometimes be confusing - can't find docs or they are separated into who originally created them. Google isn't always very intuitive and the help pages can be overly complicated. It also lacks some of the formatting you can do in offline docs.

What have you been using it for and what problems did Google Docs solve?

I have been using Google docs for years - it was invaluable as a student writing group essays (all editing at the same time, and tracking historical changes) and accessing files from anywhere.
I now use it for company documents (or personal) - really anything that I need to be able to share with others, or access/edit as a group.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Google docs as a platform to create and collaborate

// Project Assistant at University of the Philippines Diliman

What do you like about Google Docs?

Google docs help company wide communication and collaboration through its ease-of-access platform where we can create, edit, and collaborate with everyone, company-wide. The smart-editing function of the application is very useful and the availability of various customization tools is a plus. Pre-set templates are great as they help lessen the burden of searching the right kind to use. The app also lets the users to access the needed files anywhere, even on-the-go despite having no connection or offline. Working together on a single file including comments and revisions has never been easier thanks to Google docs.

What do you dislike about Google Docs?

User friendliness has been one of the its issues when it comes to their loss in quality. Every time they update the Google docs or Google drive interface, even Google mail, you have to learn where things are all over again. Despite updates, Google docs still has bugs when it comes to formatting.This isn’t usually a problem when collaborating with others on a document and brainstorming ideas. However, if you plan on making the document the slightest bit presentable, it can be troublesome; especially the bullets and numbers function. Further, in some occasions it may be hard to track who did what in the document. Otherwise, it's a great platform.

What have you been using it for and what problems did Google Docs solve?

Google docs helps our company solve unified communication across various divisions in the workplace. It acts as a single document cloud where we can create, edit, and corroborate with people towards an efficient workforce. It has been a pleasure using the application as it solves most of our data processing, analysis, and storage by being accessible to everyone in the office. Moreover, Google docs provide a one-stop-shop for making graphics, tables, spreadsheets, you name it. Google docs makes everything worthwhile during laboratory meetings in document form. Further, problems regarding working on a team has been solve due to google docs functionality overall.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Indispensable tool for the basic tasks of the office

// Senior Project Manager at IKEA Group

What do you like about Google Docs?

has the basic tools of the work area, create documents, presentations, spreadsheets and forms, its appearance is very nice and very easy to use and implement, employment plus the options of documents and presentations and both perform very well, have Pre-designed templates with very good looks and are very useful to save working time.

What do you dislike about Google Docs?

It does not have other options that are important and that other software has already implemented, such as creation of infographics, task scheduler and project times, creator of notes and activities, communication via chat or video call.

What have you been using it for and what problems did Google Docs solve?

It is very useful to work on the necessary documents and descriptive memories that are used to describe the projects carried out, in addition to the fact that every so often presentations are made and with Google Docs you can do them in a very short time.


Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

Simply a cloud for documents.

// Software Engineer at Oracle

What do you like about Google Docs?

Its User Interface is awesome. Ultimately it’s a product from G Suite by Google. Supports Collaborative work efficiently. Can be used in different businesses and schools. Because it’s a product from google the link with google drive is essential for me. I used to save these files in Drive. Its easy to use even if you have used any other software of this type. It easy to search files in this software.

What do you dislike about Google Docs?

Some features are lacking here so it’s not a full replacement of Microsoft Word. For large projects it behaves uncomfortably and is not used for these projects but works better with small projects and businesses. Normally I use files of small size but google should work in this section to beat its competitors. Formatting pictures with Google docs is also picky. It is also incompatible with other software which are not by google.


Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
4/5
User profile picture

I have access to documents anywhere. It's great!

// Specjalista ds. zakupów at Stock Polska

What do you like about Google Docs?

The biggest advantage: editing and viewing documents anywhere.
Ease to learn and ease of use. Generally, user-friendly.

What do you dislike about Google Docs?

I like using the Google Docs tool. Overall, this tool meets my expectations, but I think that it could have more functions.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

The place to work my text documents

// DOCENTE at LB."ANGEL NORIEGA PEREZ"

What do you like about Google Docs?

It is an excellent digital tool that allows me to store and organize my text documents in the cloud, allowing me to work online and the changes made are stored automatically avoiding any loss of information, you can do collaborative work, as several colleagues can have access to the same document and edit them doing the job faster and without having to be in the same environment, since we can access from any place and team and all we need is to have a google account

What do you dislike about Google Docs?

Requires internet connection to access and has certain restrictions on the size of the file to upload as it accepts text documents, up to 500 Kb and images, up to 2 Mb.

What have you been using it for and what problems did Google Docs solve?

It allows collaborative work so that time is saved in the elaboration of any project that involves several members of the organization


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Google Docs helps a lot in document editing.

// Co CEO at E*TRADE

What do you like about Google Docs?

I like Google Docs because I think that this platform has the necessary functions to perfect each file, it also offers functions to have the way to edit documents, you can open different slides, you can also save documents on this platform and share them with other colleagues who are registered with Google services. Google Docs is a very complete platform, and each function offered to users are complete and bring good results.

What do you dislike about Google Docs?

The problem with Google Docs is the way in which the files are opened through the cell phone, this platform does not work correctly in the phones, since the platform takes a long time to recognize what a file has. In this way, the mobile application is completely without function.

What have you been using it for and what problems did Google Docs solve?

Google Docs throughout the implementation that has had within my company, this has helped me corrections in my work, and has also given me an appropriate place where I can design my documents without worrying about security or because my files are lost, The truth is having a strong impact on my company.


Usefulness
3/5
Ease of use
5/5
Value for money
5/5
Customer service
3/5
User profile picture

Easy, safe and very useful!

// Accountant / Accounting analyst / Administrative Analyst at Sigo S.A.

What do you like about Google Docs?

What I like most about this application, is that not only can I create my work files, but I can also share it with my work team and keep my tasks up to date, on the other hand it is free, and it has become my main Work tool.

What do you dislike about Google Docs?

What I do not like about the docs, is that the user must have a gmail account to be able to enjoy the great benefits that this application offers and on the other hand, it must have an internet connection.

What have you been using it for and what problems did Google Docs solve?

I use it daily as a main tool of work, when shared online, it helps us to get feedback. I work in a department that must communicate daily with other areas, and with the docs, it is done efficiently, managing to keep up with the goals assigned to the department. The use of docs has allowed me to perform my tasks in a much more organized way, avoiding the excessive use of so many excel files and manual annotations.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Editing documents from any device

// Analista at Consejo Federal de Gobierno

What do you like about Google Docs?

What I like about Google Docs is its very high compatibility with various Microsoft Office formats like XLS, PPT, among others, in which I can make from a simple report for my work, a detailed budget of my company for any client or a Final presentation with the general summary of a Project.

What do you dislike about Google Docs?

I do not like that when I am working an Excel (XLS) file, if the document is very extensive the file becomes very slow, almost unmanageable and makes me lose a lot of time waiting for your update every instant

What have you been using it for and what problems did Google Docs solve?

I use it for online document editing, from any device and also to share it with my co-workers


Usefulness
4/5
Ease of use
3/5
Value for money
1/5
Customer service
2/5
User profile picture

Google Docs: An easy way to create and edit documents

// Analista at Consejo Federal de Gobierno

What do you like about Google Docs?

This program is very easy and simple to use. I like that you can create, edit, share documents from the comfort of your home, office or on the street through a mobile application. I also like that everything is saved automatically, in the servers of this company and you only need to have a Gmail account. Several people at the same time can edit a document, which facilitates teamwork. No matter in which country you are, you will always have access to your information stored in Google Docs

What do you dislike about Google Docs?

What I do not like is that you always need internet to access your information. If one day you are going down the street and you do not have a good signal, you will not be able to access your account. Also, all information is recorded on private servers, which you can not control.

What have you been using it for and what problems did Google Docs solve?

In my work I must visit food projects and at the end we must make an article about what we saw in the visit. We use Google Docs to create that file and share it among co-workers. I am also a musician, and sometimes I need the lyrics of a song and when I download it I keep it in that format. When I'm studying, I do my work with this program. I forgot all the previous programs that I used


Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
5/5
User profile picture

Google Docs is best when you need to share

// Graphic Designer at Anthony Garcia

What do you like about Google Docs?

I love Google Docs. It took me a little while to get used to what is different from other text document programs, but once I did it was a relief. Word is so clunky and overly complicated. Google docs is better. Plus they are saved in the cloud and you can access them anywhere, or share them easily with anyone. Whether you need to collaborate or just give access to the files, the integration with Google Drive and the rest of the Google web apps is fantastic.

What do you dislike about Google Docs?

There are a few things that are either clunky or outright missing from Google Docs and that can get annoying at times. Most everything I want to do I can do, but every once in a while I get stumped by something that seems like it should be a feature included in the app, but isn't. I think Google would be wise to expand the features of Google Docs a bit more. Simple is good, but only if you can totally get done what you need to do.

What have you been using it for and what problems did Google Docs solve?

I use Google Docs any time I need to share work with others or collaborate on a document. I design websites, and the best place to share the supporting documentation, like all the copy that goes on a website, is in Google Docs.
I also use it for any files that I will need in a different place, like handouts that I need to print at school. I don't have to worry about font issues or versions of software, or operating systems or any of that. I can print it if the computer is connected to the internet, and that's it.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Free and cool

// Legal writer at Upwork

What do you like about Google Docs?

One thing I like about google apps is that they are free despite rendering services that are Top-notch

What do you dislike about Google Docs?

One thing still stand about google products. You have to be signed in to use them


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

My main working service

// Manager at Red Bull Distribution Company

What do you like about Google Docs?

The main advantage of Google Docs is collaboration. I like that the changes are really fast. There is also a whole history of changes. It's easy to see who is making changes and if it necessary cancel them. I also like that I can easily share documents with other colleges. I can set different permissions for different users. I really like the function of automatic saving of changes. I appreciated it only after I had problems with electricity. I also like that the service is completely free.

What do you dislike about Google Docs?

I like everything in this service. Google Docs is one of the best service that I ever use.

What have you been using it for and what problems did Google Docs solve?

This is one of the main working services. It is very convenient to share files with my colleges. In addition, we often use collaborative editing in real time. The main thing is that now we are not afraid to lose our documents, they are all kept in the cloud. For many years of work I tried many programs and services for document editing, but Google Doc personally for me is the most convenient.


Usefulness
4/5
Ease of use
5/5
Value for money
1/5
Customer service
5/5
User profile picture

A service that will never fail you

// Product Sales Specialist at Extra Vital Science

What do you like about Google Docs?

Excellent service with tools for collaboration and access level settings. You can create, edit, view and download any kinds of files. You can easily share documents and collaborate on them with colleagues because everyone will have access to the files. In addition, I like the ability to archive files before sending. A wonderful repository for all types of documents. If you want to safely store important documents for you, then Google Docs is what you need. Program with a simple and clean interface and with good and high-quality functions. The program is suitable for both large and small companies.

What do you dislike about Google Docs?

Our team has been using this document storage tool for a long time. Working in Google Docs, we did not notice any inconvenience.

What have you been using it for and what problems did Google Docs solve?

Our team likes that we have round-the-clock, joint access to documents. All colleagues who work remotely, often use Google Docs, because they can throw us their files any without problems.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Collaboration for student success

// District Staff Development Coordinator at Ramapo Indian Hills High School District

What do you like about Google Docs?

Google Docs has since changed the game in education. It has helped students and teachers to collaborate, share, and manage documents anytime, anyplace. Teachers can both work with their students, helping compile, edit, and publish documents while also managing student work. The ability to share and leave comments, collaborate live, and publish to the web has been a tremendous advantage in education. But the ability to extend Google Doc's capabilities with add-ons has been another great benefit with add-ons such as Easybib, LucidChart, and Kaizena.

What do you dislike about Google Docs?

Not much honestly. Being an online based application, you need to have internet connection to work on documents. But, Google does give you the ability to "work offline" within their Drive app. Some minor page formatting options normally associated with Word are also missing. However, a lot of things go unnoticed and I believe Google is going after simplicity.

What have you been using it for and what problems did Google Docs solve?

To foster collaboration between teacher and among students. We have also been using Google Docs to foster more blended learning online, and Google Docs has helped us continue to become more digital/paperless.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
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