Webgility

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What is Webgility?

Webgility connects and automates ecommerce back-office operations, like accounting, inventory, order management, and shipping for companies that use QuickBooks Desktop.

Key Features and Benefits

  1. Run your whole ecommerce business from a single app
    Webgility automate your bookkeeping and sync your business data—including inventory, order management, and shipping—to your QuickBooks. All within one simple app.

  2. Automate your accounting—and ditch the busywork
    Webgility easily and automatically post all of your sales directly into QuickBooks Desktop, knowing it’s timely, accurate, organized, and tax compliant. Create sales receipts or invoices, record expenses and fees, and fully reconcile—error-free.

  3. Manage orders—and improve customer satisfaction
    Webgility process orders faster. Easily search, sort, filter, import, and export multichannel orders. Manage cancellations and process and track returns and refunds. Automatically create purchase orders for out-of-stock items.

  4. Ship faster for less
    Webgility automatically connect orders to shipping carriers (FedEx, UPS, USPS) for instant rate comparison. Simply click to print shipping labels and pick lists, validate addresses, track shipments, and notify customers.

  5. Never oversell with accurate multichannel inventory
    Webgility instantly sync and update price and quantity between all sales channels and QuickBooks. Keep track of what products you have listed on what sales channel, what’s selling for what price, and when you need to order more.

  6. Gain valuable insights with powerful analytics
    Learn actionable intelligence based on data insights to run your business with strategy instead of guesswork. See all channels, expenses, inventory, financial, and customer analytics to optimize operations and increase revenue.

  7. Accounting Integration
    What does “management made easy” mean to you? To us it means workflow automation—a solution that anticipates your multichannel ecommerce business needs and the expectations of your customers. Simply defined: It takes care of the minutia, so you don’t have to. What’s more, it allows you to customize business rules so things run your way, not ours—or anyone else’s. Webgility automates and coordinates virtually every ecommerce process to both streamline operations and eliminate error in the areas of order and inventory control, order management, accounting, and shipping.



Webgility Awards


Webgility currently scores 89/100 in the Accounting category. This is based on user satisfaction (89/100), press buzz (46/100), recent user trends (falling), and other relevant information on Webgility gathered from around the web.

The score for this software has improved over the past month. What is this?
www.webgility.com

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Accounting Market Radar

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Webgility Product Overview


Languages Supported: English

Accounting Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Accounting software for business. Published in March 2024.

Accounting is among the most crucial tasks a business has to perform. Accounting requirements vary from basic, such as crediting and debiting accounts, to advanced, such as generating income statements and balance sheets. Accounting software solutions autom...

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Webgility Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Balance Sheet
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Design
  • Development
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Keyword Tracking
  • Link Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • P&L
  • Payment Processor
  • Payroll
  • Referral Tracking
  • Scheduling
  • SEO
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Video
  • Product Catalog
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Review Monitoring
  • Status Notifications
  • Warehouse Management
  • Payment Gateway Integration
  • Design Templates

Webgility FAQs

Does Webgility offer an API?

No.

Does Webgility offer multi-user capability (e.g. teams)?

Yes.

Who are the main user groups of Webgility?

  • Small Level Businesses
  • Middle Level Businesses

Does Webgility offer guides, tutorials and or customer support?

Yes.

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Webgility Alternatives & Competitors

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Zoho Books
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Odoo Accounting
Odoo Accounting
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Xero
Xero
  607 90/100
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NetSuite
NetSuite
  1 91/100
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QuickBooks Online
QuickBooks Online
  2809 86/100
Accounting Software

Webgility User Reviews

Average User Rating:
4.45/5 based on 269 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Webgility over time. It shows how existing users see Webgility with regards to its usefulness, ease of use, value for money and customer service.

Overall
2.0/10
Arrow Left Recent Older Arrow Left
Usefulness
2.0/10
Ease of use
2.0/10
Value for money
2.0/10
Customer service
2.0/10
User profile picture

"Dont waste money on this "


What do you like about Webgility?

The software has presented so many errors, it modifies the setting itself and when they run updates you have to redo your configuration settings otherwise it will create a mess on your QB file. recently we started to get an error where after importing orders QB becomes unresponsive and give an error, where all customer lists are gone. so if you don't Religiously back up DONT RUN this.

What do you dislike about Webgility?

The software has presented so many errors, it modifies the setting itself and when they run updates you have to redo your configuration settings otherwise it will create a mess on your QB file. recently we started to get an error where after importing orders QB becomes unresponsive and give an error, where all customer lists are gone. so if you don't Religiously back up DONT RUN this.

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
User profile picture

"Dont waste money on this "


What do you like about Webgility?

"Only gathered sales info, not fees.
[They advertised a 30 day trial period] but this was deceptive as I was charged before the 30 days were up.
They [took my] money and [would] not talk to you.
[Didn't] answer phones or emails.
No contact information for management.
[Felt like a] scam [...]"

What do you dislike about Webgility?

"Only gathered sales info, not fees.
[They advertised a 30 day trial period] but this was deceptive as I was charged before the 30 days were up.
They [took my] money and [would] not talk to you.
[Didn't] answer phones or emails.
No contact information for management.
[Felt like a] scam [...]"

What have you been using it for and what problems did Webgility solve?

"Only gathered sales info, not fees.
[They advertised a 30 day trial period] but this was deceptive as I was charged before the 30 days were up.
They [took my] money and [would] not talk to you.
[Didn't] answer phones or emails.
No contact information for management.
[Felt like a] scam [...]"

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
User profile picture

"Dont waste money on this "


What do you like about Webgility?

Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing

What do you dislike about Webgility?

BEWARE---HORRIBLE CUSTOMER SERVICE----EMPTY PROMISES! They take FOREVER to try and get you implemented and then DO NOT offer a refund. HORRIBLE CUSTOMER service filled with empty promises. IT IS A TIME TRAP. Endless promises of talking with upper management. You do not get a fair 30 days to even try the software. They just drag out the process of implementing you until they will not give you a refund. We spent countless hours on the phone and in meetings with technical support. We really gave it an honest try and it DID NOT WORK the way they promised. We were hoping to swing back around after they did implement new things, but not with this kind of customer service.

What have you been using it for and what problems did Webgility solve?

BEWARE---HORRIBLE CUSTOMER SERVICE----EMPTY PROMISES! They take FOREVER to try and get you implemented and then DO NOT offer a refund. HORRIBLE CUSTOMER service filled with empty promises. IT IS A TIME TRAP. Endless promises of talking with upper management. You do not get a fair 30 days to even try the software. They just drag out the process of implementing you until they will not give you a refund. We spent countless hours on the phone and in meetings with technical support. We really gave it an honest try and it DID NOT WORK the way they promised. We were hoping to swing back around after they did implement new things, but not with this kind of customer service.

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
User profile picture

"Deceptive marketing. There is no 30 day trial"


What do you like about Webgility?

Nothing really which is OK because not every product will meet your needs. Unfortunately Webgility charged me for 3 months even while in the 30 day trial

What do you dislike about Webgility?

I tried to use Webgility to automate data retrieval from my sales outlets like Amazon and Shopify. It worked OK collecting sales but did not collect any fees while so many more apps do. While in the trial. They charged me for three months service and they refuse to give it back. They refused to return phone calls or emails. They basically scammed me out of money and apparently have no problem doing it.

1/5
Usefulness
1/5
Ease of use
1/5
Value for money
1/5
Customer service
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