Productboard

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What is Productboard?

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 3,500 organizations around the world use Productboard to build excellent products. Get started with a two week free trial!



Productboard Awards


Productboard currently scores 88/100 in the Product Management category. This is based on user satisfaction (86/100), press buzz (50/100), recent user trends (falling), and other relevant information on Productboard gathered from around the web.

The score for this software has improved over the past month. What is this?
productboard.com

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Product Management Market Radar

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Productboard Product Overview

  • Product management platform for agile, user-centered organizations.

  • User research management.

  • User feedback repository.

  • Prioritization and strategic planning.

  • Roadmapping.

  • Collaborative product planning.

  • Integrations with Intercom, Zendesk, Zapier, email, Slack, JIRA, GitHub, Pivotal Tracker, Trello....


Languages Supported: English

Product Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Product Management software for business. Published in May 2024.

Used by product managers, product management software equips users to define and communicate their product strategy in order to maximize revenue and build a better product. Through methods of organization, product management software allows users to capture...

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Productboard Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Time Management
  • Prioritization
  • Roadmapping
  • Resource Management
  • Collaboration Support
  • Performance Reviews
  • Process Reporting
Productboard Pricing

Productboard Pricing Plans

Free Customer Feedback Portal

Free
  • Customer Feedback Portal

Essentials

$20.00
1 user(s) / month
  • Easily create and collaborate on roadmaps

Pro

$50.00
1 user(s) / month
  • Connect customer feedback to roadmaps

Scale

$100.00
1 user(s) / month
  • Align business objectives and product strategy

Enterprise

Custom
1 user(s) / month
  • Run enterprise product management organizations

Plans starting from: $20.00/month Credit card required: Yes

Productboard FAQs

Does Productboard offer multi-user capability (e.g. teams)?

Yes, users can be assigned to teams with their own access controls

Who are the main user groups of Productboard?

Customer-driven product organizations who believe that transparency and data-driven decision-making lead to better products.

Does Productboard offer an API?

Yes, public APIs are available for consolidating user insights, product ideas, and feedback in Productboard as well as for managing feature ideas via third party tools.

What are some applications Productboard is commonly used in tandem with?

User insights: Salesforce, Intercom, Zendesk, Slack, Zapier, Tray.io, Gainsight PX, email, Chrome extension, Typeform, Gong, FullStory

Delivery planning: Jira, Azure DevOps, GitHub Issues, Pivotal Tracker, Trello

Public API available

Does Productboard integrate with any other apps?

User insights: Salesforce, Intercom, Zendesk, Slack, Zapier, Tray.io, Gainsight PX, email, Chrome extension, Typeform, Gong, FullStory

Delivery planning: Jira, Azure DevOps, GitHub Issues, Pivotal Tracker, Trello

Public API available

What is Productboard generally used for?

Understanding user needs, prioritizing what to build next, aligning everyone on the product roadmap

Does Productboard offer guides, tutorials and or customer support?

Yes

What platforms does Productboard support?

All major browsers

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Productboard User Reviews

Average User Rating:
4.3/5 based on 197 user ratings.
Your Rating:
User profile picture

"It's so close to being perfect"

// Jack of all Trades at SafetySync

What do you like about Productboard?

We love the insight tool. Basically, feature requests come in via Intercom for us and we tag them in Intercom which automatically adds them into Productboard. We can then use these insights to create features in Productboard. The criteria on which you decide to build features is really cool and quite comprehensive I would say.

What do you dislike about Productboard?

I hate to say, but bugs belong in Productboard. When you start tracking all the software feature requests, you have a collection of insights from a customer. It would be good to see all the bugs, so at the end of the day you can say "Hey Customer, look at what we've built for you and look at the bugs we've fixed that you've reported." Right now it's in two different places.

Also it's bit pricey for having multiple editors. Here's what I mean, we have one person in charge of ranking the features but we have another person(marketing) that writes the public portal features. They need to be written in a specific tone and so it would be nice to be able to do that without paying for another editor as that's all they would do.

What have you been using it for and what problems did Productboard solve?

Deciding what to build next! I think it exceeds at that.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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