NetSuite

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Resource Planning (ERP) Software Finder


What is NetSuite?

"Netsuite is a cloud-based business management software, helping companies manage core business processes. It covers ERP/financials, CRM, ecommerce, and inventory."

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.


NetSuite scored 86/100 in the Resource Planning (ERP) category. This is based on user satisfaction (81/100), press buzz (55/100), and other relevant information on NetSuite gathered from around the web.

The score for this software has improved over the past month. What is this?

Resource Planning (ERP) Software Finder

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Resource Planning (ERP) Market Radar

NetSuite Product Overview

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce


Languages: English

NetSuite Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • General Account Ledger
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Product Catalog
  • Call Tracking
  • Click-to-Dial
  • Shipping Management
  • Order management
  • SAP Integration
  • Resource Management
  • Mobile App
  • Sales Automation
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

NetSuite Pricing Plans


Other pricing information:

Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Credit card required: No

NetSuite FAQs

What platforms does NetSuite support?

This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

Who are the main user groups of NetSuite?

NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

What is NetSuite generally used for?

It is generally used as a business management software,

What are some applications NetSuite is commonly used in tandem with?

NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

Does NetSuite integrate with any other apps?

It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

Does NetSuite offer an API?

NetSuite offers APIs to integrate with third-party systems.

Does NetSuite offer guides, tutorials and or customer support?

They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

Resource Planning (ERP) Software Finder

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NetSuite User Reviews

Average User Rating:
4.05/5 based on 60 user ratings.
Your Rating:
User profile picture

Simple tool to use however the mobile app should be improved


What do you like about NetSuite?

- Very easy to use, allowing users to personalise their dashboards based on their own need by adding/removing modules.
- Netsuite can be integrated with various other platforms, removing the hassle of manual tasks.

What do you dislike about NetSuite?

- The ios mobile app for submitting expenses (as employee) should definitely be improved. It seems that the company has not invested in UX and there is no user journey implemented.

What have you been using it for and what problems did NetSuite solve?

Consolidation of employee expenses


Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
4/5
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