Basecamp

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Project Management Software Finder


What is Basecamp?

"Basecamp is a cloud-based collaboration and project management tool."

Basecamp makes collaboration and project management simple and productive with a wide variety of different tools: to-do lists, file sharing, web-based text documents, time tracking, milestone management and a live messaging system.

Basecamp operates on the cloud and is also available in mobile form for Android and iOS.

The trial period lasts for 60 days (2 months). Basecamp has been used and trusted by some 15 million users around the world.

Basecamp concentrates its efforts on keeping collaboration and project management as simple as possible.


Basecamp scored 86/100 in the Project Management category. This is based on user satisfaction (81/100), press buzz (66/100), recent user trends (rising), and other relevant information on Basecamp gathered from around the web.

The score for this software has declined over the past month. What is this?


Basecamp Awards

Basecamp Project Collaboration Software Award 2020 Basecamp Project Management Software Award 2020 Basecamp Project Management Software Award 2019 Basecamp Task Management Software Award 2017 Basecamp Quality Choice Badge 2020 Basecamp Trusted Vendor Badge 2020

Project Management Software Finder

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Basecamp Review

Editors' Review by the Project Management Software Review Team

Basecamp is an online project management software solution where you can find powerful features and tools to assist in staying organized and increasing productivity. It does this by separating your work into projects. This way, it becomes easier to know and track the details behind each project since it contains everything related to the people, the documents, files, tasks and discussions. 

Basecamp is ideal for owners, executives, managers and individuals to keep track of projects and the status and progression of individual and group projects.

Within a single software solution, an entire organization can easily manage projects and run the business more efficiently. Collaboration tools and management features are made available to ensure smooth sailing for the company. This increases communication and productivity for the team. 

Furthermore, it’s easier to track projects with a feature called Hill Charts. This assists you in identifying where you’re supposed to be in the middle of a project and knowing where you really stand. With Hill Charts, you can correct your team before you reach a deadline. 

Basecamp Features

With Basecamp, the following features can be found: 

To-do’s 

This is a list of everything your team needs to finish within a given time. You can assign specific tasks to your team members, along with the due dates and discussions. When checking your to-do list, you can see which tasks have already been completed.

This increases accountability and visibility regarding every team member’s responsibilities. If there are any hiccups along the way, it’s easy to pinpoint where it went wrong and fix it accordingly. 

Schedules

When setting up schedules, you can ensure everybody has access to view any upcoming events and dated to-do tasks. You can subscribe to these events with Outlook, Google Calendar and iCalendar. That way, your team is constantly updated about the deadlines and schedules. It helps them be prepared and aware of what’s coming up for the company.

Message boards

Message boards are a way to keep connected with your team. You can hold conversations and discussions within a single location. Here, you can publish posts related to the project and ask your team members for their opinion. This ensures constant communication is always taking place, providing you with the right platform to improve the quality of your projects. 

Group chats

If you’re in need of quick answers to your questions, you can reach out to your team members through group chats. You don’t need to send an email or even use a separate application to contact them. You can get the answers you want without leaving Basecamp. 

Automatic check-ins

This feature simplifies the check-in process from the manager or team leader’s perspective. You no longer have to ask recurring questions about the progress of the projects, since you can set up automatic check-ins to ensure your team members are still right on track.

Additionally, the replies can be found within a single easy-to-digest thread. Instead of wasting time in making sure everything is in place, you can now use that time wisely to do more productive work. 

Docs and files

In sharing documents and files, it’s best to keep all important information in one place. This helps the right people find the right forms at the right time. Since everybody has access to these files, they don’t have to waste time looking for them.

Basecamp Homepage

Basecamp Benefits

Basecamp is a time-efficient software solution with many benefits, all designed to assist multiple industries and companies in organizing and managing their work projects. These benefits include:

Track projects effortlessly

Basecamp allows you to track the progress of the projects that you and your organization are working on with simple, easy-to-use interfaces.

Intuitive features

Here, you’ll have full 24/7 access to technical assistance and optimized tools to address your needs. It becomes easier to track the progress of your projects and prioritize important tasks to boost your business. 

Better sharing and collaboration

When it comes to sharing ideas and collaborating with your team members, Basecamp offers a single, centralized platform where it’s easier to track and respond to any questions about projects. You can easily talk to your team members using the chat feature. 

Document storage

Additionally, this solution helps in storing and managing your documents and files, making it easier to locate them once the need arises. 

Basecamp Pricing

Basecamp has two main pricing packages. If you want to check out the features for yourself, you can do so with the free 30-day trial. No credit card information is required just to sign up and you’re given the freedom to cancel any time. What makes these two different is the level of functionality and available features they both offer.

In line with this, here are the pricing packages: 

Basecamp Personal

This package is completely free but limited in terms of features and tools. It’s suitable for freelancers, families, personal projects and students. With the Personal plan, you benefit from three projects, 20 users and 1 GB worth of storage space. It’s the best place to get your business started in terms of organization and productivity. However, if you’re in need of more functionality, you can always upgrade to the next plan. 

Basecamp Business

All the features offered by Basecamp are found in Basecamp Business. Here, you’ll find everything you could possibly need and more, especially in terms of unlimited users and projects. The previously mentioned features let you invite anyone and everyone without any additional charges. Other than that, you can also work with contractors and clients within the platform since you can add unlimited clients. With Basecamp Business, you can control what your clients see. 

Secondly, you can create unlimited projects to ensure you’ll stay organized. You can also benefit from 500 GB worth of storage space, where you can add all projects into a single centralized location. This makes it easier to work with your team members. 

Additional features include CompanyHQ, which is a dedicated space to assist managers and business owners in running their entire organization, and templates to save time in coming up with projects. 

Lastly, since you’re subscribed to the package with all available features and tools, you have priority when it comes to technical support; any inquiries and questions you might have can immediately be answered since you’re the priority of the support team. 

Conclusion

At the end of the day, if you’re looking for a powerful and cloud-based online project management software solution then consider Basecamp. It offers simple tools and a user-friendly interface. You’ll spend less time figuring out how things work and focus more on productivity and organization. 

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Project Management Market Radar

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Basecamp Product Overview

  • To-do lists: Keep your to-do lists online and in one place. Basecamp allows you to add lists and assign people in your team to be responsible for each one. As tasks are completed, simply check off the item and it will move to the completed list.

  • Share files with ease: Basecamp’s built in file sharing makes it simple to share documents with team members or project clients. Upload anything from designs to invoices, categorise them, and download anytime, anywhere. Keep large files out of your emails!

  • Free for 60 days: Basecamp is completely free for two months and then operates on a pay-as-you-go service, starting at $20 / month.

  • Communicate effectively: The Basecamp message board makes communication more effective. Easily post messages, categorize them, attach necessary files, and allow anyone you choose to comment on your message(s). Find your conversations with ease with the built in search function.

  • Track progress: Keep track of important deadlines with Basecamp’s ‘milestones'. Assign milestones to team members, follow them in the dashboard, and subscribe them to iCal. You can also keep track of the time you spend on tasks or projects with the built in time tracking feature.


Languages: English

Basecamp Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Employee Database
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • General Account Ledger
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Database
  • Time Management
  • Roadmapping
  • Resource Management
  • Collaboration Support
  • Report & Compliance
  • Software Integration
  • Objectives Tracking
  • Workflow Management
  • Campaign Management

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Basecamp User Reviews

Average User Rating:
4.04/5 based on 1015 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Basecamp over time. It shows how existing users see Basecamp with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.8/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
9.1/10
Value for money
7.7/10
Customer service
8.9/10
User profile picture

"Basecamp is a must"


What do you like about Basecamp?

Basecamp has made it possible for my company to save time and truly keep up with everything we have ongoing. Especially during the current Covid-19 crisis where most of us have had to work remotely. Basecamp has made that roll on smoothly. If there's any hiccups along the way Basecamp has made it easy to find where that hiccup happened and fix it accordingly.

What do you dislike about Basecamp?

Basecamp is truly innovative and exciting. They make everything we do at work into a project and allow you to assign tasks to each project member. There hasn't been any problems that I can think of when using Basecamp. I adore them.

What have you been using it for and what problems did Basecamp solve?

We use Basecamp for practically every we seem to do anymore. Basecamp makes everything into a time saving project. We are all assigned our tasks. To keep up we can post messages in our poster board and if anything goes wrong it's just as easy to see where. Basecamp is a truly innovative software that's ready for the future.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Manage your projects efficiently and easily"


What do you like about Basecamp?

Basecamp is easy to use and has a nice interface. The application works efficiently. It allows the simplification of working methods and favors the fluid circulation of information among users. It is possible to access each of the projects and analyze the open processes. Each employee can easily find the document they need. Inside your template you can see the basic tools for your work. It has a chat room, to publish information about the organization.

What do you dislike about Basecamp?

It is a good tool for planning projects in an organization, although the price for its implementation must be evaluated.

What have you been using it for and what problems did Basecamp solve?

Basecamp is easy to assign tasks because the interface is excellent. It can be easily climbed in many groups and users when necessary. It helps to improve the performance and optimization of the organization in business processes, because its is easy to implement. It offers a set of integrations that favor the organization and development of projects.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Basecamp Makes Project Management Painless!"


What do you like about Basecamp?

I think the best way to introduce Basecamp is with a quote from its website along with my own thoughts.

“10 years from now people aren’t going to say ‘I wish Basecamp was harder to use’ or ‘I wish Basecamp was slower and less reliable’ or ‘I wish it took longer to get an answer from someone at Basecamp’, so we invest heavily in infrastructure, great design, and customer service.” The people at Basecamp seem to make it a goal to improve upon their product on a daily basis. You cant go wrong with that kind of dedication.

What do you dislike about Basecamp?

Basecamp also has its limitations. Because Basecamp’s focus is usability, they have excluded many advanced project management features from their software. You won’t find any budgeting tools (such as job costing and resource management). You also can’t use Basecamp to track time or process payroll. If those missing features don’t concern you, however, Basecamp might be the software you’re looking for! Keep reading for a complete, unbiased review of the software and to find out if Basecamp meets your business’s needs.

What have you been using it for and what problems did Basecamp solve?

I use it for project management with my part time real estate job. It helps keeps me organized.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"excellent project management tool"


What do you like about Basecamp?

I consider that one of the best factors that Basecamp has is the fact of providing me with a group project creation, in this way I have been able to count on the participation of my coworkers, to receive support and various opinions that help me to elaborate a better project for my company

What do you dislike about Basecamp?

What I don't like about this software is its export function, they don't have the option to export tasks to Excel or CVS format, that's a bit of a disappointment

What have you been using it for and what problems did Basecamp solve?

Basecamp takes all our projects to a central location so that we all know the status of the project, who is doing what and when, and what must happen to carry it out.

4/5
Usefulness
4/5
Ease of use
2/5
Value for money
4/5
Customer service
User profile picture

"Basecamp an indispensable and efficient tool when managing a project."


What do you like about Basecamp?

Basecamp is a product that provides high confidence in the use of its services, allows you to keep everything organized and in one place, so that you can control the administration of the project being able to meet the goals set by the company Currently, it has given the expected results, being able to work with various groups in a more productive way avoiding delays or failures by the participating members.

What do you dislike about Basecamp?

The only bad thing that being such an online one cannot be locked if we are not connected to the internet so it must be considered if we are in remote places, also when there are modifications by technical support this is done arbitrarily.

What have you been using it for and what problems did Basecamp solve?

It is a tool that modifies the way of working of the company adapting to the current technology in search of maximum efficiency and obtaining greater administration of the projects, it has given the best results in my work team, its use being an increase in form significant productivity in the company.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Fantastic product"


What do you like about Basecamp?

Basecamp has fewer options than other tools, but the fact is that it is quick and very simple to use, its ease of use means that in most cases you do not need to use a tutorial to learn how to use its functions, it also has a wide range of functions and has a version for mobile phones and
Internal chat via Campfire.Basecamp gave us a series of tools to workers and collaborators and allowed us to work together. Currently, we use Basecamp in three very different projects, but with a very similar way of use. We see Basecamp as a simple tool, directly usable and effective to work as a team.

What do you dislike about Basecamp?

The time reports are very basic do not allow more than one project in the free account, does not have a version that does not require internet access.But in comparison with the benefits its weaknesses are nothing, this is a high quality product.

What have you been using it for and what problems did Basecamp solve?

I recommend this program is very interesting in which you will like to participate if you work together with a group of people, because this is one of the best organizers of tasks that are currently on the Internet where you can store your projects safely without import the number of projects, you can see everything that happens at the same time you will see that it is very easy to use, it has a version for mobile phones and if one day you lose your files you can recover files deleted by accident, it is quick and shows the progress obtained day to day you will have to-do lists where you can exchange files from it, you can organize your work teams.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Basecamp a complete tool for project management."


What do you like about Basecamp?

Basecamp offers complete functions that in one way allows you to streamline the process of a project or several, it works completely online, offers functions such as calendar, file management, notifications, follow-up of activities integrated by email and assignment of tasks to each of participants.

What do you dislike about Basecamp?

You cannot work offline especially if you have taken a flight or are in places without internet access.

What have you been using it for and what problems did Basecamp solve?

Has provided a solution to the moment that I have managed various projects with various colleagues of the company, has reduced the time in non-productive meetings, has also been able to lock in an orderly manner compliant with the planned time and activities ordered, practically all in one place to efficiently manage the projects of the organization.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Basecamp offers stability in projects."

// CEO at TD Ameritrade

What do you like about Basecamp?

I like Basecamp because in prospective I consider that this platform has the necessary potential to provide each user or company with stability with respect to the projects that it may develop in the course of use. On the other hand it is important to highlight that Basecamp is a place where anyone responsible for projects can perform their functions and functions, Basecamp works correctly and always provides the user with better things to improve their projects.

What do you dislike about Basecamp?

The things that I do not like about Basecamp is the team conversation, since this chat often represents messages as Spam and causes those messages not to be sent correctly, however, the conversation is successful but a bit slow.

What have you been using it for and what problems did Basecamp solve?

Basecamp over the time that I have been using it, has given me very good functions within my company. Currently it is the main software in my company which is responsible for managing more and more the projects carried out.

5/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Basecamp apart from being perfect, it is very accurate."

// Manager at Paladin Consulting

What do you like about Basecamp?

Basically Basecamp seems to me a platform which gives much to talk about, currently Basecamp is providing functions that greatly help the development and total control of business projects, these functions complement 100% the performance that a person in the area can have. . On the other hand, it is important to highlight that Basecamp gives the user new designs to try every day, designs that make the projects have a better comfort and take a better course for their presentation. As a third positive point, I would say that Basecamp also serves to provide a simple project presentation, which does not need a complex process.

What do you dislike about Basecamp?

The two points I found negative in Basecamp are the following:

- Very high prices
- Technical service or user support, which serves poorly and does not solve doubts.

It is important to say that prices are the most important branch in the platforms of today, but apparently the owners of Basecamp do not think the same, for which, I would like a slight decrease in prices to get people to have a lot of money. more accessibility to the purchase of the plans. The technical service that Basecamp has, answers every 3 days, and when it does, it is in a bad way and does not solve absolutely anything that is being asked.

What have you been using it for and what problems did Basecamp solve?

Basecamp has really given me a much easier way to do projects in my company, and it has given me a more accurate platform so that my projects have a better advancement and design for their respective presentation. Currently my company has taken into account the good results that Basecamp has given us, obtaining an excellent ROI of up to 250% in a period of 3 years.

5/5
Usefulness
5/5
Ease of use
2/5
Value for money
3/5
Customer service
User profile picture

"Basecamp is my favorite work tool."

// Strategy Director at Dunkin Donuts

What do you like about Basecamp?

Basecamp I like it a lot because it helps me to have organized all the work I need to do, it is very fast and easy to use, besides that when I do my work projects it is very efficient. This is one of the best work tools that I have used because it is very complete, it is a very organized program in everything, I have been using it daily as well as my co-workers.

What do you dislike about Basecamp?

I have not had basecamp complaints, but I think it needs to innovate and improve its platform since at times it's usually a bit heavy and slow.

What have you been using it for and what problems did Basecamp solve?

Benefits that have been obtained with Basecamp have been many since since I use it I have saved a lot of time because all the projects of works that I have to do I do them quickly, in addition to the pending tasks. The software is very good because it is easy to use and is very accessible to all audiences.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Basecamp and the great achievements with their characteristics."

// Co CEO at E*TRADE

What do you like about Basecamp?

Basecamp is one of many platforms that has brought me a good spirit to design projects constantly, since this platform is perfectly developed, and therefore, provides each of the sections and features needed to make projects of a very good quality and in a short time range. I believe that Basecamp has a design that is encouraging and gives much more comfort to the user than expected. On the other hand, Basecamp effectively provides an active user communication at all times that serves for a better development of projects.

What do you dislike about Basecamp?

The problem with Basecamp is in its prices. I have always thought that a platform can have all the good features you want, you can even have excellent quality for your users and the best platform in the world, but you should take into account the prices, since this factor is the one that moves away to many users of the platforms. On the other hand, I think that prices should be reduced and replaced by more accessible ones.

What have you been using it for and what problems did Basecamp solve?

Basecamp has been innovation in our company, providing a secure platform which makes us improve each of the projects we do and also, better communication from colleagues.

3/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Realizing projects now is easier with Basecamp."

// Manager Strategy at Kona Grill

What do you like about Basecamp?

I like Basecamp because it allows me to have contact with my co-workers about the services offered by the program when carrying out a specific project, I have managed to obtain the opinions of my colleagues quickly and at the same time that I can do it. a project since it is much easier because it is a very complete software for these projects. He used it a lot because I can maintain contact with colleagues and project authorities and keep track of what is required for the given project.

What do you dislike about Basecamp?

Basecamp is not very accessible since I have noticed that its price is somewhat high, and its security is not very good since it is weak for the large number of projects that are carried out through it.

What have you been using it for and what problems did Basecamp solve?

The benefits have been many since I have managed to realize the projects in a faster way thanks to the good communication that I have with this program, besides that the characteristics that it offers allow the works to be done in a shorter time and with more benefits. Almost every day we are using the software in my work because it is very efficient.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
5/5
Customer service
User profile picture

"Excellent variety of communications in projects"

// HR Generalist at Lucky Table

What do you like about Basecamp?

At first, Basecamp's user interface is attractive and simple, allowing anyone with basic computer skills the ability to successfully use this tool. I like managing reports for various users so I can quickly see what is on my plate and the plates of others. Also, monitoring of activity in several ways: by a person, by date, or by project segment. Basecamp is being used across the whole organization currently.

What do you dislike about Basecamp?

The problem with Basecamp is when saving each of the projects since it is somewhat complicated because many times the project is not saved successfully and this leads to a considerable loss of information integrated into the content of the project, I would like the saved be successful instantaneously.

What have you been using it for and what problems did Basecamp solve?

Essentially, we were launching an expansive, complicated process to revamp our website, our interaction with website users, and need to track all the various pieces.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Basecamp offers a lot of possibilities to keep a project up to date"

// Senior Project Manager at Timeslide Inc

What do you like about Basecamp?

What's good with Basecamp is the dynamic web interface and simplicity it offers and how that can be used to involve colleagues with no previous experience and get them on track without further hassle. Also it has easy to use interface with possibility to work cross-functionally in the organization by assigning tasks between departments. It is good to see all information in one place. Basecamp is a useful collaborative tool for teams, which organizes projects easily and efficiently. I would recommend this tool.

What do you dislike about Basecamp?

The file management is not great, hard to use as a primary calendar because it doesn't sink with anything, not sharable with public and doesn't have the end time. And I think if they added a customer section to Basecamp, it would be much better.

What have you been using it for and what problems did Basecamp solve?

The employees of my company can work together to manage the projects of the company and in this way we recover the control and the order of them. We can also have internal discussions that are private from the client in the project.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"A simple tool for working with projects"

// CRM Manager at 777 Bets

What do you like about Basecamp?

The ease of use of this platform is excellent if compared with other similar products. This program allows you to keep your team and company more understandable and organized. With chat you can always communicate with someone in the program and publish news and make a list to quickly and safely inform your organization. With this program I managed to make projects more interesting and with a great variety, creativity for my company. With this platform, all employees know where all the necessary documents are, and everyone can get what they need even when the team is working across the country.

What do you dislike about Basecamp?

I do not like that it is difficult to use a calendar when it is not synchronized with everything, and tracking time management can be complicated, I would like it to be easier. Should improve the mobile version it is not as effective as the version of the website.

What have you been using it for and what problems did Basecamp solve?

I would advise this platform to everyone. With this program you will get a true experience, which should be felt when the project is being implemented. This service is one of the best. Your employees will be able to perform their work faster with this program.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
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