What is ZenMaid?

"ZenMaid was developed in 2013 by former maid services owners who managed their company in less than an hour a day with the help of custom developed technology. "

ZenMaid was developed in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Our clients quickly find after joining our service that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.


ZenMaid scored 75/100 in the Field Service Management (FSM) category. This is based on press buzz (27/100), recent user trends (falling), and other relevant information on ZenMaid gathered from around the web.

The score for this service has declined over the past month. What is this?

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ZenMaid Review

Editors' Review by the Field Service Management (FSM) Software Review Team

A Review of ZenMaid Field Service Management Software Solution

ZenMaid is field service management (FSM) software solution designed by maid service entrepreneurs for maid service entrepreneurs. It’s a simple, easy-to-use residential cleaning services scheduling solution that focuses on managing maid services. The platform provides users with a wide variety of productivity and operations-enhancing tools in order to save time and money.

The ZenMaid FSM software is fully equipped with work order automation tools, as well as other useful features such as an intuitive calendar, scheduling and dispatch applications, contact management, billing/invoicing solutions and third-party software integrations.

The platform enables users to send on-going work orders to cleaners/maids out in the field and it allows them to utilize contact and booking forms to help increase the conversion rate of their business website, turning website visitors into paying customers.

How ZenMaid field service management solution works

ZenMaid is a web-based FSM software solution aimed at maid service owners of any size. At its most basic, the solution works as a robust platform that offers users the ability to queue customer appointments in more efficient and practical way. However, ZenMaid is much more than your typical scheduling software solution.

According to their website, the company’s goal is to automate the daily processes of maid services so owners and operators can focus more on other important aspects of the business, rather than waste their time on paltry tasks that should be done easily and in a less time-consuming manner. And so to that point, ZenMaid comes out with the first FSM solution that automates both the management and marketing processes for maid service owners and operators.

Beyond the basic function of a scheduling app, ZenMaid has the capability to send work orders to employees who are out in the field. It can send notices to customers for upcoming cleaning schedules and it automatically dispatches follow-ups after the appointment has been fulfilled to gain feedback and referrals from recent customers.

As a business process application, ZenMaid FSM solution comes with features like billing and invoicing, contact management, scheduling and dispatch, as well as work order management. The platform is also designed to integrate with QuickBooks to allow business owners and operators to simply export payroll and other financial data instead of reentering them into the system manually.

The purpose of ZenMaid FSM is not just to serve as a scheduling and business organizational platform, it was created so it can help maid service owners and operators everyone manage and grow their business more efficiently with nominal investment. It is a maid service software solution that is packed with more features and tools than your typical scheduling software.

ZenMaid software solution comes with a plethora of user-friendly yet powerful features, like client management, job management, payroll management, work order management, dispatch management, billing and invoicing, recurring appointments, scheduling, mobile access and service history tracking, just to mention a few.

zenmaid review

The benefits of ZenMaid field service management software solution

ZenMaid FSM solution was designed with a user-friendly approach. Its simplicity and ease-of-use are among the core benefits of the platform. But just because ZenMaid is a simple piece of scheduling software, it doesn’t mean it carries no weight in terms of its capabilities.

ZenMaid is indeed a simple scheduling software solution, but it comes with an impressive set of tools and features that make managing your maid service more efficient and a lot smoother. The only thing that differentiates this platform from many of the similar solutions in the market is that users won’t have to invest a significant amount of time on training just to master the system. Even the least tech-savvy individual can operate this platform just fine, given a relatively short learning curve.

All your daily productivity tools combined into one cohesive platform.

As with a lot of business owners and operators, using productivity tools such as Google Calendar, Microsoft Excel and other similar software solutions has become the norm. But what if you can combine all those functions into a single centralized platform? Wouldn’t that make your day-to-day tasks a lot easier and more convenient? That is what ZenMaid FSM solution offers to its users, a singular platform with everything you need to make managing your business a lot smoother.

Instead of using Google Calendar, ZenMaid offers a highly intuitive calendar for all your appointments and scheduling tasks. The platform’s calendar feature is simple and easy to use you’ll feel comfortable right away when you first use it.

With the ZenMaid FSM solution, you are able to automatically send out reminders and follow-up with your customers via text and email. By simply managing your appointments, you can do a lot of tasks more efficiently from a single location. And within this platform, you also have the ability to manage and improve customer experiences, starting with a better feedback loop that they can appreciate and find very convenient.

Another ZenMaid feature that not only helps you find more cleaning customers, but also helps to improve customer experience is the instant booking form, more conveniences that are aimed at your customers. And if you want to know the numbers behind all your efforts, ZenMaid’s reporting and analytics tool offers a comprehensive view of the behind the scenes of your business.

ZenMaid also takes care of contacting your employees in the field with on-going appointment information so all you have to do is finalize your calendar. Your cleaners can receive their schedules and work orders on the field via email, text or by simply logging in using their mobile device. And if you want to generate and print your work orders, you can do it with a couple of clicks, making the ZenMaid one of the easiest systems to use essentially.

Accessibility of the software service and all the information and functions it offers is another aspect of ZenMaid FSM solution beneficial to users. You can essentially access the system with your web browser using a computer or any mobile device, so long as you have stable internet connection. So whether you’re at home, on the road or in the office, you can take care of business easily and efficiently.

Finally, ZenMaid is designed for easy integration with your existing accounting and payroll software solutions. The platform basically calculates employee payroll and integrates with QuickBooks to keep users from entering all those information twice, which is a major waste of time.

zenmaid review

Pricing for ZenMaid field service management software solution

Pricing for ZenMaid’s FSM solution is actually quite competitive and made easy for all business sizes. It is based on the number of employees you have in your maid service. The following is a simple breakdown of the four pricing options available.

  • For a maid service with up to three employees, ZenMaid FSM will cost you $19 per month.
  • For a maid service with 4-6 employees, it’s $49 per month.
  • For a maid service with 7-12 employees, the subscription will cost $99 per month.
  • For a maid service with more than 12 employees, you will need to contact the vendor directly for custom pricing.
  • Customers have a choice between monthly and annual billing. But if you go for the latter, you will get 20% off of the monthly price.

All pricing options include the following features:

  • User-friendly calendar
  • Automated email reminders and follow-ups
  • Credit card processing
  • SMS messaging for work orders and reminders
  • ZenMaid instant booking form
  • Automatic work orders
  • Daily access to ZenMaid support team
  • Invoicing and payroll management

ZenMaid offers a 14-day free trial with no credit card or contract/commitment required. You may visit the ZenMaid official website for more information about the software solution and view the free demo.

The bottom line

ZenMaid field service management software solution is designed to provide an immediate positive impact on your day-to-day tasks as a maid service business owner/operator. It facilitates daily processes by eliminating the need for tools like Google Calendar, Excel and other programs so you only have to perform all your tasks using a single, easy-to-use platform equipped with all the tools and functions you need to run your business.

  • ZenMaid

Field Service Management (FSM) Market Radar

ZenMaid Product Overview

  • Scheduling software for cleaning business owners, maid services, and house keepers.


Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Field Service Management (FSM) Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in November 2018.

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...

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ZenMaid Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Project Management
  • Supplier Management
  • Travel Management
  • Click-to-Dial
  • Route Optimization
Compare Pricing

ZenMaid Pricing Plans

Premium

$99.00
1 server(s) / month
  • Up to 30 employees (owner, office managers, cleaners)
  • The Easiest-to-Use Schedule Available
  • Appointment Confirmations & Reminders
  • Appointment Follow Ups & Come Back Emails
  • Employee Payroll & Tracking
  • Free 24/7 Support
  • The ZenMaid Instant Booking Form
  • QuickBooks Integration
  • Credit Card Processing

Plans starting from: $49.00/month Credit card required: Yes

ZenMaid FAQs

Does ZenMaid offer an API?

No

Does ZenMaid offer multi-user capability (e.g. teams)?

Yes

What platforms does ZenMaid support?

Desktop Browsers (Internet Explorer, Firefox, Chrome, etc)

Does ZenMaid offer guides, tutorials and or customer support?

Yes, we use intercom and video guides to make sure you can easily learn and use the software.

Does ZenMaid integrate with any other apps?

Integrates with Zapier in September 2017

Who are the main user groups of ZenMaid?

Maid Service Owners
Cleaning business Owners
House Keepers

What is ZenMaid generally used for?

Scheduling cleaning appointments for customers
Billing customers
Managing your cleaning teams
Sending out work orders automatically

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