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What is FieldAware?

"FieldAware is a Field Service Management software that automates workflows and increases daily work order completions."

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

FieldAware scored 82/100 in the Field Service Management (FSM) category. This is based on user satisfaction (75/100), press buzz (36/100), recent user trends (falling), and other relevant information on FieldAware gathered from around the web.

The score for this software has declined over the past month. What is this?

FieldAware Awards

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Field Service Management (FSM) Market Radar

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FieldAware Product Overview

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Languages: English

FieldAware Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gantt Charts
  • Inventory Tracking
  • Lead Management
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Time Management
  • Employee Engagement
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

FieldAware Pricing Plans

Other pricing information:

They have three pricing plans: Pro, Premium, and Enterprise.
Starting price: $70.00/month.
Free trial available.

Credit card required: No

FieldAware FAQs

Who are the main user groups of FieldAware?

FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

What is FieldAware generally used for?

It is generally used as field service management solution.

What platforms does FieldAware support?

It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

What are some applications FieldAware is commonly used in tandem with?

This service is most frequently is used with NetSuite.

Does FieldAware integrate with any other apps?

FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

Does FieldAware offer an API?

FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

Does FieldAware offer guides, tutorials and or customer support?

They provide videos, webinars, eBooks, and online support.

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