"Netsuite is a cloud-based business management software, helping companies manage core business processes. It covers ERP/financials, CRM, ecommerce, and inventory."
NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.
Inventory Management, Order Management
CRM, CRM Analytics, SFA, Marketing, Customer Service
Quoting, Sales Order Management
Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.
This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.
NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.
It is generally used as a business management software,
NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.
It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.
NetSuite offers APIs to integrate with third-party systems.
They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.