Best Application Performance Monitoring (APM) Software in 2018

This group of software monitors software applications to see whether they are performing as expected. The right application performance monitoring software helps improve end-user experience, reduce user complaints, maintain business continuity, increase productivity, and foster innovation. These products measure application performance on the basis of metrics, such as, average response rates, transaction volume, error rates, and data throughput. Different products focus on different aspects of application performance, so choosing the right product for your exact needs is important. For instance, you may need a product that helps track the average time for login or one that lets you know how users behave after they download your application. Key factors to consider include stack visibility, system security, and reporting capability, among others.  Read the full software guide...


THE ULTIMATE Software Buyer Guide 2018

The Ultimate Application Performance Monitoring (APM) Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Application Performance Monitoring (APM) software for business. Published in October 2018.

This group of software monitors software applications to see whether they are performing as expected. The right application performance monitoring software helps improve end-user experience, reduce user complaints, maintain business continuity, increase pro...

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Application Performance Monitoring (APM) Software Guide

What is Application Performance Monitoring (APM) Software?

Application performance monitoring, or APM, software solutions allow businesses to monitor and regularly check on the performance of websites or application programs they use. These solutions work by extracting information that helps administrators, developers, and IT personnel identify and find fixes for problems that can affect the performance of the application program.

One of the best examples of an APM solution is software that constantly monitors the loading time of a website or whether it is slow or down. It is not the only thing an APM solution does, but it is one of the most basic functions.

Some of the other relevant information provides by APM solutions include bandwidth details, how the CPU is utilized, data throughput, and memory status. In certain environments, APM solutions also help provide administrators, developers, and IT personnel with specific data about application servers. As such, they are often used to set up red flag warnings when there are errors or problems.

APM follows a set of performance metrics that are often presented as data visualizations. Thus, the metrics are easy to understand.

To put it in the simplest terms, APM is all about measuring the overall health of an application. Its goal is to offer users a smooth, efficient, and enhanced experience.


Types of Application Performance Monitoring Software

Generally, the process of monitoring the performance of an application is divided into different categories. These categories have specific functions that enable businesses to properly monitor the performance of the applications they use.

To determine the errors of an application’s component/s, the type used is fault monitoring. If an application has no more memory left, if a network cable is cut, or if the company’s database suddenly goes offline, fault monitoring will help relay this information to the administrator, developer, or IT personnel.

To determine whether an application or software is slowing or has slowed down, businesses rely on performance monitoring logs. Information found in these logs includes startup time, memory and CPU usage, and other metrics that affect how the application or software runs.

Performance monitoring also allows businesses to determine the time spans for which the errors or problems in an application occurs.

Determining if there is unauthorized access to the system is the main goal of security monitoring. Areas and items covered include firewall logs, ports (particularly open ones), patch versions, and software and hardware inventories.

For businesses and companies to ensure high-quality performance, speed, and connectivity, configuration monitoring is essential. Some of the items that fall under this category are timeouts and database connection strings. Configuration monitoring works even better when used along with fault and performance monitoring.

Businesses that need to monitor and manage product usage will find accounting monitoring to be an essential tool. This monitors items like the electric usage of a customer as well as profit and loss information that can help businesses, such as a utility company, determine the proper billing price.

In more specific terms, there are three main types to consider when businesses choose an APM software solution. These are Code Level Performance, App Metrics Based, and Network-Based tools.

Code Level Performance helps administrators point out the faulty portion of an application code, or which one is causing the slowdown. Agents are deployed to the application chain server so information can about the response time, as well as details about the error/s, can be collected.

App Metrics Based application monitoring solutions provide information about slow URLs. Likewise, they tell administrators the volume of requests an application receives.

Network-Based application monitoring solutions use network traffic as a basis for determining the level of performance of an application. It offers administrators and businesses an idea of the level of end-user experience, the possible causes of a slowdown, and it gives real-time and historical views of an application’s performance.

Using the proper application monitoring solution is essential in generating efficient management reports and performance. As a result, the user experience is greatly enhanced and businesses enjoy increased productivity and profits.


How to Choose Application Performance Monitoring Software

As is the case when a myriad of options are available, choosing a good application performance monitoring software can be challenging. There are different aspects to consider, each one essential in delivering the best results for businesses and administrators.

To determine which APM software solution is ideal for a business or company, it is important to familiarize which features or capabilities it should possess.

Since the primary goal of an APM solution is to measure the performance of other software solutions, businesses are expected to choose software that efficiently measures all web requests and transactions they have. This should include everything, including the ones that need improvement and those that are relatively slow.

Measuring requests and transactions will also offer the ability to point out what caused the error or problem. As such, a good APM solution performs distributed tracing, which provides administrators with a peek into the factors that contribute to the response time.

Businesses should go for APM solutions that are able to provide intelligent alerts such as dashboard visualizations and email notifications. This will not only help administrators properly and efficiently monitor applications, it will also help them better understand app behaviour.

Additionally, alerts should be set up for easy monitoring of errors as they happen.

Profiling is also important for APM software solutions. This feature can help determine the reasons for errors, slowdowns, and bugs. Profiling at the code level will provide insights into the reasons why a web request or transaction does not or did not work.

Also, a good APM solution should give users the freedom to make and use custom dashboards. The ability to customize comes in handy because businesses have different needs, so dashboards have to be flexible.

Keeping in mind the aforementioned features and capabilities will help businesses choose an APM solution that answers their specific needs. It is essential to remember, however, that there is no such thing as a perfect software solution, but you can choose one that provides maximum support, functionality, and efficiency.


Benefits of Application Performance Monitoring Software

No matter what your type of business is, performance always plays an important role. This is why an APM software can greatly affect a company, particularly in terms of productivity, functionality, and effectiveness.

Without a good APM software solution, a business can lose customers and even investors. So, considering the technology-driven world companies are exposed to, every time an IT system fails, businesses are faced with the very real possibilities of sales loss and a decrease in customer loyalty, among further issues.

When business processes are disrupted, these companies do not only lose sales or revenues, they also stand the risk of losing their brand’s good reputation. Once an APM solution is set into place, the company is protected because identifying and solving errors and problems become easier.

This will then result in better performance, increased productivity, and, more importantly, a significantly enhanced customer experience.


Common Features of Application Performance Monitoring (APM)

API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Bug Tracking Log and track issues to capture, report and monitor bugs for the purposes of software development and maintenance.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Malware Protection Protect your computer from malware, viruses and worms.
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.

Latest User Reviews of Application Performance Monitoring (APM)

Kumulos
Rick Flett, Lead QA - Waracle
"Easy To integrate and easy to use."

The Kumulos SDKs are so very simple to integrate into iOS, Android and Hybrid mobile ...

CodeSquad
Rachel Jones, Solutions Lead - Knoldus Inc
"Code Quality Check"

CodeSquad not only inspects the quality of code but also keeps me and my collaborator...

CodeSquad
Joseph Ross, Principal Consultant - Knoldus Inc
"Code quality maintaining tool"

For me, CodeSquad is a one-stop solution to check my code's health. The ability of co...

GlassWire
Mithun Baishnav, Software Engineer - Groupe IT Link
"GlassWrite is awesome"

I like GlassWire,because it very helpful for me.I used this app after 6month its awes...


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