Guesty is a full-featured, end-to-end cloud-based solution designed for short-term/vacation rental property managers and supervisors looking to manage their time more efficiently, increase their profits and grow their businesses.
The property management software enables users to effectively manage listings across all available channels, including Booking.com, TripAdvisor Rentals and Airbnb, all in one cohesive platform.
The property management system was developed with a singular goal in mind, to address the common and unique needs of property managers all over the world by giving them robust tools and capabilities for automation, reporting and channel management.
Guesty enables users to get a 360-degree view of their day-to-day operations and maintain a higher level of service for every client.
Since Guesty was designed exclusively for Airbnb, you have the ability to manage and oversee multiple properties through various Airbnb accounts along with more a couple of dozen different booking platforms.
All of your management processes and other important tasks related to your vacation rental properties can easily be handled using a single unified dashboard and a built-in inbox and calendar.
With the 24/7 guest communication service, all of which allow you to provide proper support and screen your clients effectively.
Guesty brings together scalability and automation technology. It appreciates the importance of scalability to meet the needs of your organization as it continues to grow and the value of automation which streamlines your processes, from communication and reviews to daily tasks and pricing.
With the platform, you can gain valuable insights by generating reports on listings, guest information and reservations.
Additionally, you may also easily manage booking websites and payment processing services. You will have all of this information located in one centralized dashboard for easy access, sharing and reporting at any time.
Guesty Features
Guesty provides end-to-end features and capabilities for professional short-term property managers.
Its innovative features are efficiently designed to provide users with everything they need to make every aspect of their jobs less overwhelming and arduous.
The following are features that can help users better manage properties:
Automation tools
Guesty utilizes automation technology that effectively takes over almost every aspect of your routine tasks, allowing you to focus your energy on other more important things.
Some of the automation tools available are auto-messaging and responses, auto-pricing, auto-payments and auto-reviews.
Auto-messaging allows you to create a specific set of customized messages to be sent out to guests at any given moment through various communication channels, including email, booking platforms and even SMS.
The auto-response tool, on the other hand, lets you create quick replies/responses to common queries that guests might have. Consider this tool as your very own automated virtual answering machine.
The auto-pricing tool works by automatically modifying prices based on your specifications in order to maximize your revenue.
The auto-payments tool allows you to specify your payment rules to each of your listings. The system will then automatically activate payments for all reservations based on the policies you’ve previously set.
Open API (Application Program Interface)
Guesty offers an open API, allowing you to experience all of its functionalities and tools right from your own platform.
If you’re using a custom solution for your business that addresses your specific operation, Guesty’s open API will let you take full advantage of all its services in conjunction with all your existing tools which you have probably built from the bottom-up.
You may also use the open API to sync up your existing business website with your Guesty dashboard, so everything is organized and streamlined, including all your reservations, calendar appointments, pricing and other services.
This feature also allows you to integrate any external tools you might want to use, such as home automation tools, smart locks or dynamic pricing solutions. You can integrate them effortlessly into your dashboard for centralized access.
With Guesty’s open API, you will be provided with a secret internal API key that you can use at any time to download data from your own dashboard. You can use the information you download however you deem fit.
Branded booking website
A professional booking website is vital to every successful short-term rental property business. Guesty can help you build a professional-looking website with a comprehensive catalog of your portfolio.
It will be a mobile-friendly booking website and also GDPR compliant. You may sync your existing business website with your Guesty booking platform via an embeddable widget for more streamlined branding and guest processing.
Creating your booking website with Guesty also gives you access to various new and effective marketing tools. These can help draw potential clients to your vacation rental properties with very enticing and customizable coupons.
You may offer special discounts and other perks when they use the coupons according to your predefined terms.
If you’re managing multiple rental properties, you can use your Guesty booking website to promote those specific listings by featuring them on your homepage. Plus, you can easily change the featured listings anytime you want.
Guesty’s branded booking website builder also integrates seamlessly with Google Analytics to provide you with comprehensible data with regards to your leads and funnels, as well as to keep track of all your marketing campaigns and strategies.
You may set up a Facebook pixel to boost your lead capturing efforts and grab those potential booking opportunities via Facebook Ads.
Around-the-clock communication services
Guest communication is one of the most important factors in boosting customer experience, satisfaction and loyalty.
People appreciate it when businesses are reachable and easy to connect with. However, from a professional short-term property manager’s perspective, guest communication is also one of the most time-consuming aspects in the industry.
Guesty’s 24/7 communication services can make sure that from the moment a potential guest makes a request or sends out a query, the team behind the service is always ready to answer any question or address any concern at any given time.
The ultimate goal is to increase your conversion rate, customer satisfaction, experience and guest stays.
There are plenty more features and capabilities Guesty has in store, including task management, a unified inbox, reporting tools, revenue management, payment processing, multi-units management, owners portal, channel manager, multi-calendar function, advanced analytics and a native mobile management app which allows you to manage your listing on-the-go.
Guesty Benefits
The following are some of the key benefits of Guesty:
Robust automation capabilities
As you saw in the features section, Guesty provides quite a robust set of automation tools designed to facilitate repetitive and time-consuming tasks.
The platform leverages automation technology to streamline your daily business operations, from customized auto-messages and responses to auto-pricing, payments and even reviews.
All this will help you move precious time to other more important aspects of your business.
Multi-channel management
Seamlessly manage and allocate your listings through various channels, booking platforms and websites with the Guesty multi-channel management solution.
It provides you with the right tools and capabilities to efficiently disseminate all your listings in over 30 major online travel agencies and short-term rental sites, which includes Airbnb, Expedia, HomeAway, Booking.com, VRBO, TripAdvisor and so much more.
The best part about this multi-channel management function is that it ensures accuracy and consistency of information across all channels, including the availability of the rental property and the pricing.
Availability and pricing are stored in the system’s multi-calendar tool that you can easily adjust or modify to include last-minute deals and promos.
Your multi-calendar also makes sure you get up-to-date information regarding all your rental properties and listings.
Centralize your entire operation
Guesty serves as a central platform for all information and processes surrounding your short-term rental business.
You can effectively run your business, your tasks and processes; handle all your responsibilities right from the Guesty dashboard.
You may obtain any information about your guests, view their reservations and histories, access listings and personnel data, as well as automate some of your day-to-day tasks and activities like reservations management and staff and guest communications.
You may also manage multiple calendars from different booking websites simultaneously within Guesty’s centralized dashboard.
This should help to make sure there are no double-booking, schedule overlaps or any other costly errors.
With the platform’s excellent use of automation technology, you can effectively manage and assign tasks and work schedules to your entire staff.
You can also Automatically generate key assignments like cleaning schedules and check-ins.
Seamless payment processing
Guesty offers a seamless payment processing system that works to simplify the entire process for both the property manager and the guests.
It is designed to provide a simple and reliable method of collecting reservation and accommodation fees, along with other related fares.
All charges are safely accumulated under the guest’s reservation, which can be accessed through the centralized dashboard.
The manager can easily debit the guest’s total charges upon checkout or at any time during their stay, depending on the rental company’s policies.
The platform allows property managers the ability to receive and process payments directly, monitor transactions and provide invoicing and receipts to guests.
Guesty Pricing
Guesty follows a custom pricing model, which means you will have to contact the vendor directly to schedule a live product demo and to receive your quote.
You will need to fill out a form on the vendor’s official website to recieve a price quote for your package.
Conclusion
Guesty’s cloud-based short-term property management solution is ideal for small and medium-sized vacation rental businesses looking to manage their day-to-day operations more effectively through robust automation capabilities.
The software solution offers a wide variety of features, including task management, revenue management, reporting and analytics, multi-calendar function and so much more.
It’s a good option if you want to manage, organize, market and grow your vacation rental property business.
