What is GuestViews?

"GuestViews enables physical venues to better know their customers and monitor their loyalty strategies in real time thanks to a personalised customer knowledge solution."

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

www.guestviews.co


  • GuestViews
  • GuestViews
  • GuestViews

Survey & Polling Market Radar

GuestViews Product Overview

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features


Languages: French, English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Survey & Polling Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in September 2018.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

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GuestViews Features

  • A/B Testing
  • Analytics
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Vacation Calendar
  • Badge Printing
  • Site Access Management
  • Electronic Signature
  • NDA Management
  • SMS
  • Custom Data Forms
  • Click-to-Dial
  • Employee Engagement
  • Template Designer
  • Net Promoter Score
Compare Pricing

GuestViews Pricing Plans

Basic

$150.00
1 user(s) / month
  • Software access
  • Customer support
  • Technical maintenance

Plans starting from: $150.00/month Credit card required: No

GuestViews FAQs

Does GuestViews offer an API?

GuestViews has developed a public API which allows us to interface with various CRM type of tools.

Who are the main user groups of GuestViews?

The main users are museum visitors, store clients, and hotels guests, to name a few.

Does GuestViews offer multi-user capability (e.g. teams)?

Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

Does GuestViews integrate with any other apps?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What is GuestViews generally used for?

Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

Does GuestViews offer guides, tutorials and or customer support?

GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

Guides and FAQs are also available for every customer for more autonomy.

What platforms does GuestViews support?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What are some applications GuestViews is commonly used in tandem with?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

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