GuestViews enables physical venues to better know their customers and monitor their loyalty strategies in real time thanks to a personalised customer knowledge solution.
GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.
Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.
The application is customizable through a dashboard. It offers several features to the customer:
Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.
Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.
GuestViews currently scores 65/100 in the Survey & Polling category. This is based on press buzz (27/100), and other relevant information on GuestViews gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Data collection: feedback, satisfaction, email, survey, and more
Targeted email campaigns
Share comments on the web
Automatic email marketing
Enrichment of your CRM
Data visualisation
Comment moderation
A personalised design
Different features
Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in June 2025.
Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...
FREE DOWNLOAD Survey-&-Polling-Software-Buyer-Guide-2018.pdfGuestViews has developed a public API which allows us to interface with various CRM type of tools.
The main users are museum visitors, store clients, and hotels guests, to name a few.
Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).
MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.
Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.
GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.
Guides and FAQs are also available for every customer for more autonomy.
MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.
MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.
