What is Veeva CRM?

"Veeva CRM is the fully integrated multi-channel CRM solution."

Veeva CRM is primarily designed for life science companies, such as medical organizations, pharmaceutical institutions, and healthcare groups, and other industries. It solves order management, chatter collaboration, and mobile support needs.

This is an end-to-end multichannel solution that enables organizations to manage growth and adjust to the ever-changing business environment.

The software itself is cloud-based, along with the iOS app for mobile users.


Veeva CRM scored 82/100 in the CRM category. This is based on user satisfaction (75/100), press buzz (40/100), recent user trends (rising), and other relevant information on Veeva CRM gathered from around the web.

The score for this service has improved over the past month. What is this?

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  • Veeva CRM
  • Veeva CRM

Veeva CRM Product Overview

  • Multichannel built in

  • Robust functionality

  • Speed & adaptability

  • One system for all

  • Pre-built integrations

  • Mobility

  • Extensibility

  • Unlimited customizations

  • Unlimited custom appsWorkflow and approval automation

  • Report history tracking


Languages: Japanese, English, Turkish, Chinese
THE ULTIMATE Software Buyer Guide 2018

The Ultimate CRM Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in November 2018.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

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Veeva CRM Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial

Veeva CRM FAQs

Does Veeva CRM offer multi-user capability (e.g. teams)?

No.

Who are the main user groups of Veeva CRM?

Main users of Veeva CRM are life sciences companies, such as, pharmaceutical companies, medical institutions, and healthcare organizations.

Does Veeva CRM offer guides, tutorials and or customer support?

Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

What are some applications Veeva CRM is commonly used in tandem with?

This service is commonly used in tandem with Sales & Marketing applications.

What platforms does Veeva CRM support?

This is a web-based service, with native iOS app offered.

What is Veeva CRM generally used for?

This service is used as a multi-channel cloud CRM.

Does Veeva CRM offer an API?

Yes, Veeva ofers API.

Does Veeva CRM integrate with any other apps?

Integrations: Salesforce Sales Cloud, Aktana, Knipper, medidata, QPharma, TerrAlign, BOARD, Oracle Eloqua, Workato, Salesforce App Cloud, Roambi Analytics, Bedrock Data, Qstream.

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