Conversica

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What is Conversica?

"Conversica is the leader in Artificial Intelligence (AI) powered Intelligent Virtual Assistants for customer engagement."

Conversica is the leader in Intelligent Virtual Assistants for Customer Engagement. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce allowing business professionals and AI Assistants to work together harmoniously.
The flagship Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way conversations.

With their large library of purpose-built and ready-to-use conversational skills backed by a patented conversational AI platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide superior conversational accuracy and autonomy.


Conversica scored 87/100 in the Artificial Intelligence (AI) category. This is based on user satisfaction (86/100), and other relevant information on Conversica gathered from around the web.

The score for this software has improved over the past month. What is this?

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Conversica Product Overview


Languages: English, French, Spanish, Portuguese, German, Japanese

Conversica Features

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Net Promoter Score

Conversica FAQs

Does Conversica offer guides, tutorials and or customer support?

Conversica offers several online training courses and resources including Conversica Academy, Conversica Console, and Conversica Help Desk. Furthermore, every customer is assigned a customer success manager who supports every step of the process to ensure a successful deployment. Corporate customers have the option to purchase a professional service package called the Data Integration Package, which provides customized trainings for their team for key items.

Typically, our implementation process takes under two weeks to complete and includes strategy sessions, technical implementations, training, and activation. The most important thing is for teams within the customer company to be involved and supportive of getting Conversica up and running.

Support comes standard with our subscription services including Sales AI Assistant, Customer Success AI Assistant, Admissions AI Assistant, Automotive Sales AI Assistant and Automotive Service AI Assistant. Professional services (including action packages, enhanced support, performance optimization, and data integration) for specific projects or needs are available for an additional fee.

Does Conversica integrate with any other apps?

Conversica's AI-driven lead engagement software integrates with many third-party software systems including Salesforce (including Pardot), Marketo, Oracle Marketing Cloud (Eloqua), Microsoft Dynamics 365, and HubSpot; as well as several other CRM solutions and industry software specific to the automotive industry and other industries. We also have the ability to add new integrations quickly based on customer needs.

What is Conversica generally used for?

Conversica's Intelligent Virtual Assistants perform many of the important, albeit time-consuming and tedious, tasks traditionally left to your employees, thus freeing your team members to focus on their most rewarding duties. Our AI Assistants compliment Business Development Reps (also known as Market Development Reps, Sales Development Reps, and Lead Development Reps) and Customer Success teams. Our AI Assistant solution is typically administered by Demand Gen or Marketing Ops professionals within Marketing, Sales Ops and Sales Development leaders within Sales teams, Customer Success Ops within Customer Success teams, College Admissions Teams at Higher Education institutions, and more. Chief marketing officers, chief revenue officers, vice presidents, directors, and senior managers choose Conversica AI Assistants to optimize their teams, boost productivity, and grow revenue through the use of cutting-edge technology.

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