RPM BPO


What is RPM BPO?

Nearshore outsourcing in Latin America. Scale your org with quality teams in sales, CX, and back office operations.

RPM is a nearshore BPO with teams based in Latin America. Our team is in the same US time zones and culturally in-tune with the US market.

Outsourced services include:

  • customer service
  • contact center
  • claims processing
  • account billing
  • retention
  • ID/document verification
  • data entry and cleansing
  • sales development
  • and more

Our team is fluent in English and Spanish, which means we can connect authentically with customers in the US, Canada, UK, Australia, Ireland.



RPM BPO currently scores 59/100 in the Customer Service category. This is based on user satisfaction (100/100), press buzz (8/100), and other relevant information on RPM BPO gathered from around the web.

The score for this software has improved over the past month. What is this?
www.rpmbpo.com
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Customer Service Market Radar

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RPM BPO Product Overview


Languages Supported: English, Spanish

RPM BPO Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
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