Compare RPM BPO vs Kustomer

RPM BPO 1 Customer Service	Kustomer 334 Customer Service
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Crozscore 59% what is this? User Happiness: 100% Press Buzz: 8%	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 47% User Trend: interest rising
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About RPM BPO RPM is a nearshore BPO with teams based in Latin America. Our team is in the same US time zones and culturally in-tune with the US market. Outsourced services include: customer service contact center claims processing account billing retention ID/document verification data entry and cleansing sales development and more Our team is fluent in English and Spanish, which means we can connect authentically with customers in the US, Canada, UK, Australia, Ireland.	About Kustomer Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.
Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score
Summary No key features associated with this application.	Summary No key features associated with this application.
	Pricing Enterprise $89.00 1 user(s) / month Included in plan: Email, Chat, SMS, Social, WhatsApp, Self-service Voice Provider Integration Proactive Service Actionable Integrations Business Process Automation via our Workflow Engine Standard and Custom Reporting Multilingual Support Satisfaction Measurement and Reporting 3000 Knowledge Base Deflections & Fully-Automated Conversations Per Org Per Year Language Detection: 5 Languages Sentiment Analysis Ultimate $139.00 1 user(s) / month Included in plan: Everything in enterprise, plus… Enhanced Routing Real-time Dashboards Live Agent Auditing Unlimited Collaboration Users Sandbox Access Extended API Rate Limit SAML Single Sign-On Set Allowed IP Ranges
FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.19k
Other Who uses RPM BPO Startups SMEs Enterprises Desktop Platforms: Web App Languages: English, Spanish Regional Restrictions: No restrictions.	Other Who uses Kustomer Startups SMEs Desktop Platforms: Web App Languages: English, Spanish Regional Restrictions: No restrictions.