Qualaroo gives marketers a complete solution for collecting and acting on visitor insights to improve website performance.
Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions. Our solutions are customizable and adaptive to offer visitors to your website the best possible engagement experience whether they access through a desktop, tablet or mobile device.
With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
Qualaroo currently scores 90/100 in the Survey & Polling category. This is based on user satisfaction (90/100), press buzz (57/100), recent user trends (falling), and other relevant information on Qualaroo gathered from around the web.
| The score for this software has declined over the past month. What is this? |
2 Minute Setup: Get up and running fast.
Target Questions: Ask the right visitor the right question, at the right time.
Exit Surveys: Trigger a survey as a visitor is about to abandon a shopping cart, download page or any other page on your site.
Question Library: Ask the perfect question with our library of best practice questions and surveys.
Customize: Add your logo, change the color scheme and make Qualaroo website surveys look like they're a part of your website design.
Integrate Qualaroo: With our enterprise plan you can connect Qualaroo to Salesforce, Hubspot, Marketo, Optimizely and more.
Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in November 2024.
Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...
FREE DOWNLOAD Survey-&-Polling-Software-Buyer-Guide-2018.pdfThe sentiment map shows a snapshot of how Crozdesk users have rated Qualaroo over time. It shows how existing users see Qualaroo with regards to its usefulness, ease of use, value for money and customer service.
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Qualaroo's advanced user targeting features are the best I've seen in any survey tool. You can target your surveys to specific users based on a variety of criteria, such as demographics, behavior, and interests. This allows you to collect feedback from the most relevant people, which can lead to more actionable insights.
The free plan offers a better package than other tools, but there’s no dedicated account manager there. If that’s not an issue to you like our team, then you’re good to go.
We’ve been using it for customer feedback surveys. Qualaroo helped us target users based on in-app actions, giving us deeper insights into user behavior.
Qualaroo stands out with its broad selection of pre-designed survey templates and sophisticated targeting features. The integration with major platforms like Google Analytics and Salesforce is seamless, allowing us to leverage existing data. The platform's real-time reporting and user-friendly dashboards provide immediate insights, and the intuitive survey editor makes customization easy.
Despite its many strengths, Qualaroo could benefit from a drag-and-drop feature in the survey editor to further enhance its user-friendliness. Additionally, some of the advanced features may require technical expertise, which can be a hurdle for less tech-savvy users.
We have been using Qualaroo to gather user feedback throughout our app's navigation to ensure a seamless user experience. The tool has been instrumental in solving our problem of efficiently collecting and analyzing user feedback. The extensive targeting capabilities and the ability to trigger exit-intent surveys based on customer behavior have provided us with valuable insights into user behavior, helping us improve our product and user satisfaction significantly.
I recently used Qualaroo to gather user insights for my prototype. I was impressed by how quickly I was able to set up a survey and start collecting feedback. Within minutes, I had my survey up and running. It was so easy to use it and analyze the data I collected to refine my product design.
While I found Qualaroo to be an excellent tool overall, there was one feature that I wished it had: a dark mode option. As someone who works late into the night, I really needed that.
Overall, I highly recommend Qualaroo’s Nudge for prototypes to anyone looking to gather user insights at every stage of their product design. It’s an excellent tool that does a great job.
I’ve been using Qualaroo for 6+ months now to collect continuous and contextual feedback about my product’s design. It offers survey templates which we were able to use to collect feedback as soon as we signed in.
The UI is simple but it makes the survey creation process easier which help alot.
I used its prototype surveys and launched a few in my prototype so all of the stakeholders can share their feedback at one place and be on the same page.
One of the most powerful features is multilingual surveys. It has truly expanded our global reach. We can gather feedback from customers from different geographies using the same survey. The automatic translation shows the survey in customers' language, so we don't have to create a separate survey for each region. Plus, the advanced targeting options let us trigger the survey at the exact moment based on use actions and behavior so we can collect in-the-moment feedback.
We would like to see more integration options to connect more work apps and set up dataflows.
We use Qualaroo to gather insights on our website. We conduct surveys like CSAT and NPS to gauge customers' satisfaction with our products. With Qualaroo, we can track the scores in real time and analyze the data quickly, thanks to the sentiment analysis tool. It helps us further optimize the website and improve it for customers.
What I like most is the advanced targeting options. You can target user behavior and actions to trigger your surveys. The tool also lets you create more custom trigger options, which has helped us fire surveys for specific CTA clicks and on-page actions. Since we cater to multiple geographies, the automatic translation feature lets us survey different respondents without creating separate surveys in each language.
I do wish it had more industry-specific survey templates. The reporting section can be improved to include more visualization options for survey reports.
I have been using Qualaroo primarily for gathering feedback on my website and via email. It has helped us improve the page content and design. We have improved the CTA rate on our home page by finding the right CTA calls and placements. We also send surveys through email to target off-site and in-store customers. We use it to deploy NPS surveys and collect complete feedback from both offline and online customers.
What impressed me were the advanced targeting options. As we use it on our website, in-the-moment feedback can help the team understand and fix users' issues. Qualaroo has significantly improved the data quality and survey effectiveness. We can target desired visitors based on their behavior, demographics, and actions to gauge their experience. The level of customization available is truly impressive for collecting relevant insights. Plus, the multi-channel reach lets us survey off-site users for a complete 360-degree experience mapping.
A few minor tweaks and updates can make the platform more intuitive. For example, the reporting section needs more filter and sorting options. Also, it would be good to create a combined report of the same survey on different channels.
We use Qualaroo to gather user feedback on our website and understand their concerns and use it to improve the overall experience. The question branching and advanced triggers have helped us create customer personas and ICPs for our product solutions. We can isolate the high-value customer segments to design the optimal solutions for each. It also helps the marketing teams to target different customer profiles with personalized strategies. Overall, Qualaroo has been a valuable addition to our toolkit. I highly recommend it to anyone looking to optimize the product lifecycle and customer experience.
We get a lot of free-flow responses from the website feedback form, and it gets quite challenging to scan every response. Qualaroo's sentiment analysis engine helps to sort out the responses in real-time. We can first focus on the negative responses to close the loop quickly and resolve customers' problems in time. And it also helps us identify the context of the user feedback.
The reporting section can be slightly more flexible in segmenting the feedback data.
Qualaroo has been really helpful in shortening the analysis time of our feedback data. We can easily see the overall sentiment of a survey question and take prompt actions to resolve customers' issues in time.
Qualaroo works like a charm in collecting early feedback from actual users on our app. We can deploy a new app update and get insights from users within hours to see if it works for them or not. You can also add the survey to the design prototype to gather feedback on new features and app design flows.
If we could get the ability to add screenshots of the reported bugs, it would be easy to replicate the issue at our end. Other than that, the tool delivers excellent results.
One of the challenges that Qualaroo helped us mitigate were knowing the users' opinions about the new updates and feature releases. We can now deploy the surveys on the right pages to collect feedback from the users who interact with the new feature to understand how they feel about it. Qualaroo has been essential in providing insights to our team so they can run post-release optimization.
One of the best features is the ability to collect feedback from multiple channels. You can create various surveys with different answer types without any effort. What we like the most are the niche survey triggers that can help you target user behavior and actions to collect in-context feedback
There is nothing to dislike. The tool works perfectly for me. overall it's good to me
We use Qualaroo on your landing pages to gauge visitor distribution and track incoming traffic sources. It has been a helpful exercise to manage and allocate the budget towards the proper channels to acquire new customers.
We prefer the AI-powered Sentiment Analysis. As a result, we gained valuable insight into the way customers feel when they approach us.
I think it would be helpful if there were survey templates that were designed specifically for the healthcare industry, so that we could receive more accurate feedback.
Qualaroo helped us get the most actionable information, by enabling us to ask the right question to the right user at the right time.
The sentimental analysis report they produced is excellent. You can use it on multiple platforms easily.
It is a great product. It meets our needs perfectly. So far we haven't encountered any major issues.
Our team uses it to understand user experience across websites and apps.
I like that Qualaroo offers popup surveys that are much more engaging and visually appealing than traditional surveys.
Considering the monthly plans are quite expensive, the pricing could be a little more user friendly.
Qualaroo helps me collect feedback after customers have made a purchase on my website, and popup surveys have increased the number of responses because they are aesthetically pleasing and do not impede customer actions on the site.
We like that Qualaroo can easily be integrated into Android and iOS mobile apps and collect feedback seamlessly. Another great feature of Qualaroo is that we can easily access the database on our computers and analyze the results.
There is no option to duplicate Nudges on the mobile phone, which would be very helpful if added to the list of features
My team and I use Qualaroo to test the performance of mobile applications after launch by collecting feedback from real-world users through in-app surveys. The quality of feedback helps us get a clear picture of what works and what doesn’t, which helps us greatly in perfecting our applications.
I like that Qualaroo offers popup surveys that are a lot more engaging and visually appealing than the traditional surveys.
The pricing can be a little more friendly for individual users because the monthly plans are quite expensive.
I use Qualaroo to collect post-purchase feedback on my website, and the deployment of popup surveys has increased the number of responses because they are very appealing and do not hinder customers’ actions on the website.
One of the biggest reasons why I use Qualaroo over other surveying tools is because of the level of customization it offers to the surveyors. Everything from targeting specific users to scheduling surveys for the future makes the job really easy and flexible.
There is nothing as such that I dislike about this tool. However, the branching logic could use a little bit more refinement.
I wanted to collect contextual feedback from the website visitors while ensuring that only the relevant audience gets to provide feedback. Qualaroo made it extremely easy by filtering out the audience through various targeting options.
Qualaroo is a pretty solid survey tool but the fact that it can integrate with the most popular tools online without any hassle makes it an even better choice.
The dashboard can be given a little more functionality and control. It doesn’t do much in terms of a centralized control point.
I have been using Qualaroo for marketing my website, and I like that it can integrate with other online marketing tools which makes data handling and campaign management much easier.
As an HR personnel, I’d say that Qualaroo works really well when it comes to collecting feedback from employees within the organization. I like that surveys can be created within minutes, and you can embed them easily into emails and send them to employees across the organization.
Even though there are tons of pre-built templates, there aren’t any templates for employee satisfaction surveys.
We have been using Qualaroo for conducting quarterly employee feedback and annual employee satisfaction surveys. It makes the overall process seamless and offers a much better experience to the surveyors as well as the survey takers.
For me, it is the language transition that automatically converts the survey text to several languages. It helped me target a larger demographic, more than I expected.
Currently, there is no option to clone desktop nudges to mobile nudges. We have to create mobile nudges from scratch.
We were experimenting with our website’s performance on desktop and mobile. Qualoroo’s popup surveys called Nudge ™ proved to be the perfect tool for A/B testing. The on-site surveys captured user feedback on two alternative versions, and we were able to determine which platform is bringing more traffic.
The AI powered-Sentiment Analysis is our favorite. It gave us valuable insights into the way the customers feel when they approach us. We could also detect the change in their opinion and identify the events causing it.
Since I belong to the healthcare industry, I wish there could be survey templates precise to healthcare for us to get optimum feedback results.
We were looking for a survey tool that could get some in-depth feedback to improve the quality of care, identify gaps, and understand user expectations. Qualaroo helped us get the most actionable information, by enabling us to ask the right question to the right user at the right time.
The integrations worked great, most of them were just point-and-click to integrate!
The in-platform reporting could be better, the blue-gray palette makes spotting patterns a little difficult.
Our feedback was not consolidated, and we had to hop, skip and jump through each of our business tools (MailChimp, Salesforce, Slack are the main ones we use, along with a few smaller tools) to try and make sense of it in the very specific way that that tool’s feedback (if any) was generated. So I needed to bring it all together, and now it’s much more cohesive - I have a good bird’s eye view and can dig into the sorted responses with a better focus on what we were looking for.
Their sentimental analysis report is very good. It's easy to deploy across different platforms. Comes loaded with integrations and targeting options.
We are very happy with the product. Serves our purpose very well. And so far we have not faced any major issues.
We have been using it to understand user experience across website & apps.
