Microsoft Dynamics 365

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What is Microsoft Dynamics 365?

"Dynamics 365 combines ERP with CRM to accelerate business growth."

Dynamics 365 provides an integrated software suite with functionalities covering Sales, Marketing, Customer Service, Operations, Finance, Commerce, and HR management.


Microsoft Dynamics 365 scored 84/100 in the Resource Planning (ERP) category. This is based on user satisfaction (75/100), press buzz (83/100), and other relevant information on Microsoft Dynamics 365 gathered from around the web.

The score for this software has improved over the past month. What is this?

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  • Microsoft Dynamics 365

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Microsoft Dynamics 365 Product Overview


Languages: English

Microsoft Dynamics 365 Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Resource Management

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Microsoft Dynamics 365 User Reviews

Average User Rating:
3.75/5 based on 1304 user ratings.
Your Rating:
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Cloudbased CRM and erm


What do you like about Microsoft Dynamics 365?

Microsoft Dynamics 365 provide data very systematically and In a very easy manner.The Customer Service module allows us to view data including open cases, resolved cases, draft emails, and activities like calls, emails or texts with customers on its Dashboards, though a Timeline allows the data to be shown systematic way.For Example if you click on the open a case, and you'll see additional information including a customer profile and all precious data. In a particular timeline so you can verify the data.
Another important feature is the Project Service module which helps us to manage project-based services provided by the clients.We can track a project from initial sale to final invoice.
Microsoft also provide separate helpline for the dynamics 365 products and a huge open form to chat with other users.

What do you dislike about Microsoft Dynamics 365?

I have faces several crash problem on there mobile application.I think there is some bug in the application.I also think there is a lack of intuitive design structure.

What have you been using it for and what problems did Microsoft Dynamics 365 solve?

Microsoft Dynamics 365 provide my firm a seamlessly bridge between my firm to the clients. It also integrated with office 365 due to that it help us save time in many works.
Overall it is every helpful in customer relationship management and has help us track and complete many cases in my firm.


Usefulness
3/5
Ease of use
5/5
Value for money
3/5
Customer service
5/5
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